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Bank of America Banker II Reviews

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Banker II

3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
15 Ratings

Employee Reviews

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Pros
Cons
  • Sometimes it can be difficult work/life balance (in 477 reviews)

  • terrible upper management leads to many people leaving the company (in 413 reviews)

More Pros and Cons

  1. "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Center Manager II Assistant Vice President in Waterbury, CT
    Current Employee - Banking Center Manager II Assistant Vice President in Waterbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great Incentive excellent benefits. Clear vision

    Cons

    A lot of travel. Large Territory with a lot of distance in between locations


  2. Helpful (4)

    "Branch Manager - No support from upper management, degrading, demoralizing, intentionally burning out good people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Manager II in Kansas City, MO
    Former Employee - Banking Center Manager II in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Bank of America full-time (More than a year)

    Pros

    The benefits were great. The position also provided great work/life balance and the pay was good.

    Cons

    The onboarding was horrendous. The time was mostly spent in front of a computer with training modules for 3 months. The branch manager I was shadowing was supposed to be much more hands on with my training; however, the cut backs in staffing prevented this from happening. This lead to many questions and trial by error once in the actual position itself.

    At the market manager level, there were many false promises and lack of insight to issues at hand. The overall message was to perform at a high level at all costs and concerns were ignored. There was no guidance from my manager and morale overall was very low for the market. Praise was rarely given, but criticism was delivered often.

    Through the brilliance of cutting back on staffing, this caused many branches to run a skeleton crew. If one person called of sick, it caused a major disruption in the performance of the center on that particular day and there was little to no hope of getting help anywhere else. Cut backs on staffing also raised the risk of becoming less operationally sound and an increase probabliy of internal and external risk. As staff members quit, in many cases, branches had to run with just 1 teller opreating both lobby and drive through. These tellers had no time for breaks. I am not sure why there were not more OSHA complaints filed. All the while, there was the constant pressure of performing at a high level which demoralized staff.

    I would not recommend anyone to apply to Bank of America from the outside into any management position. Tragically, it is a corporation in every sense of the word. Market managers press very hard and take little into consideration the circumstances each branch faced. While there is a statement that people matter, in truth, money and performance matters above all else. Unless the mangement styles drastically changes putting the focus back on staffing and people, stay away from this bank. Better opportunities lie with other organizations.

    Advice to Management

    Drive the focus to your people. Take into consideration the overwhelming circumstances the bank has placed on its people at the banking center level. Listen to those who work the front lines and less to the higher ups whom have either never worked in a banking center or its been 20 years since they have. Set policies that make sense, make people feel as though they are valued, and dismiss those who place unrealistic expectations on their staff and are quick to disciplinary action. Inspire your people instead of dictate. Listen instead of talking over your people.

  3. Helpful (1)

    "Banking Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Manager II
    Former Employee - Banking Center Manager II
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Decent pay
     great 401K
    Great Health insurance

    Cons

    They dont care about their employees. Bryan Moynahan is a horrible leader.

    Advice to Management

    Get rid of Bryan Moynahan. Care more about your employees. Actually listen to the associates when they fill out the annual questionnaire.


  4. Helpful (3)

    "Try another bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Manager II in Seattle, WA
    Former Employee - Banking Center Manager II in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America (More than 3 years)

    Pros

    Easy to advance, co-workers are great to work with.

    Cons

    Company does not care about its employees.


  5. "Banking center manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Manager II in Hollywood, FL
    Former Employee - Banking Center Manager II in Hollywood, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits great company very focused on the new technology.

    Cons

    Became to big lost work family balance.

    Advice to Management

    Reconnect with associates it's about them and the customer not always the strategy.


  6. "Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Center Manager II in Dartmouth, MA
    Current Employee - Banking Center Manager II in Dartmouth, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America (More than 5 years)

    Pros

    Culture and benefits are good.

    Cons

    corporate environment is what it sounds like.


  7. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Manager II in Phoenix, AZ
    Former Employee - Banking Center Manager II in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Trying to think of one but I cant

    Cons

    Too much cost cutting high goals and sr leadership who can talk a good game but have no tangible skills

    Advice to Management

    Get rid of dead weight

  8. Helpful (1)

    "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Manager II
    Former Employee - Banking Center Manager II
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are best in class, amazing work life balance, plenty of room to move up or laterally, for the most part you get a sense that the company cares about you.

    Cons

    Company no longer has a defined vision, the banking centers are viewed as a drain on the company's bottom line, no P&L available, must judge your performance off of arbitrary numbers defined by executives that don't know the area, high pressure sales.

    Advice to Management

    Decrease your banking center footprint, retain the profitable centers, and give your employees a real vision for this particular part of the company.


  9. Helpful (4)

    "VP, BCM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Center Manager II in Kansas City, MO
    Current Employee - Banking Center Manager II in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great Pay, Benefits and Hours.

    Cons

    like anywhere else, it depends on current Manager which changes annually when they re-align and you have to learn what is important to them. If you can get through that it's not too bad.

    Advice to Management

    Stop trying to play catch up and stay true to the strategy and make small tweaks to make the business grown. Move high performers up who actually know what is happening in the Stores so that they can make some real wide impact.


  10. Helpful (1)

    "Ok so far, not the greatest with staffing and job responsibilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Center Manager II in Marlton, NJ
    Current Employee - Banking Center Manager II in Marlton, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Hours are good, holidays and PTO

    Cons

    Staffing is terrible, expect the managers to do EVERYTHING!

    Advice to Management

    Proper staffing and let managers be managers and help bring in new business