Bank of America Reviews in Boston, MA | Glassdoor

Bank of America Boston Reviews

Updated June 17, 2018
188 reviews

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Boston, MA

3.7
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
89 Ratings

188 Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "right focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Engineer in Boston, MA
    Current Employee - Process Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    has the right focus, on risk and on customers

    Cons

    unless you live in the right location, you cannot work here...


  2. "Relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great vacation and sick time

    Cons

    6 day work week and not enough system training

    Advice to Management

    Better pay needed and more 6 days

  3. "Great company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager in Boston, MA
    Current Employee - Market Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Involved management, great benefits, and I love the work I do

    Cons

    None - it's a great company to work for.


  4. Helpful (3)

    "Amazing Benefits but Extreme Sales Pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Boston, MA
    Current Employee - Financial Center Operations Manager in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Benefits are amazing (insurance, 401(k), even car insurance discounts.) The experience of meeting people and networking here is great if you want a job in banking. The room to move up in this company is also great. I started with the company as a teller 4 years ago and now I'm interviewing to be a branch manager. I've been a teller, banker, and now an assistant manager and the fact that they keep encouraging growth is a great part of this company.

    Cons

    The thing that really bothers me here is the EXTREME sales pressure. BOFA hides behind the whole "improving financial lives" to make employees feel good that they are doing the right thing for their customer. They really don't give a crap about their customers they want sales, sales, and more sales. It's never enough. Every night we are on a phone call until 5pm to tell market leadership "how many financial lives we improved in the day" Give me a break. If you get on the call and haven't done enough accounts or credit cards it's like you are on trial. The poor Relationship Managers are even under worse pressure. Constantly worried they will be fired if they "don't improve more financial lives" The company doesn't have realistic sales goals


  5. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Boston, MA
    Former Employee - Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America (More than 3 years)

    Pros

    Good opportunities. Good company overall and can see a lot of potential to grow and succeed here. Also great benefits also

    Cons

    Hard work but rewarding. Good company overall and can see a lot of potential to grow and succeed here. Also great benefits also


  6. Helpful (1)

    "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    -Opportunity to advance-The company is nationwide and can accommodate relocation to another state- Pretty good bonuses for sales positions

    Cons

    Turnover rate is too high


  7. Helpful (1)

    "Mediocre training coupled with arrogant management makes a funtastic work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Boston, MA
    Former Employee - Personal Banker in Boston, MA
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Gives you enough training to get a job at a better bank as well as some contacts which might be useful.

    Cons

    Pretty much everything else. I don’t think I’ve had much worse “professional” jobs....it’s retail, just with money instead of clothes or TVs.

    Advice to Management

    If you treat your employees better maybe you’ll get better employees this better management.

  8. "Teller to Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Boston, MA
    Former Employee - Assistant Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Company provides good benefits for employees

    Cons

    Staffing is always short, hours are long with no regards to personal time, opportunities limited, upper management is not appreciative, lack of beneficial training


  9. Helpful (4)

    "Social Experiment gone Awry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Boston, MA
    Former Employee - Marketing in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Large company with opportunities to do anything you want in Financial Services

    Cons

    1) Company has become a social experiment worrying more what color, nationality or sexual orientation someone is versus them being competent.
    2) Company is too big - government is right it should be broken up - the left hand has no idea what the right hand is doing.
    3) The senior management has become a bubble of incompetence - they keep hiring big money senior execs from consulting firms and laying off the low level employees who actually help customers and do work.
    4)They have forgotten about their customers and employees both of which are the lifeblood of the company.
    5) Operationally the place is a mess their data, systems, processes are a disaster - my last boss called BAC a dumpster fire - he was right.
    6) BAC doesnt like people to know - but they are self insured - BCBS manages their plan but BAC is gunning to make a profit of employees health insurance. The insurance is HORRIFIC - covers nothing high deductibles............

    Advice to Management

    Take a hard look at the organization - time to make some tough decisions about the direction of the company and which employees actually add value.


  10. Helpful (2)

    "Great company overall, needs to improve people management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Boston, MA
    Former Employee - Relationship Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great fringe benefits, world-class training, constant learning and career progression opportunities, workforce diversity

    Cons

    No work-life balance, sales goals are high and depending on your work location's visibility, the pressure to exceed them is inhumane... which would be sort of fine, except for bad people management (mostly from local managers) - it is tolerated and overlooked for the numbers' sake.

    Advice to Management

    Your talent is your most precious asset, not your clients. If you treat your best talent well, they'll stay and delight your clients = increased bottom line.


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