Bank of America Reviews in Boston, MA | Glassdoor

Bank of America Boston Reviews

Updated August 9, 2018
263 reviews

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Boston, MA Area

3.7
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
121 Ratings

263 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 498 reviews)

  • "Communication with upper management can be difficult" (in 438 reviews)

More Pros and Cons

  1. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Watertown, MA
    Former Employee - Customer Service Representative in Watertown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America part-time (Less than a year)

    Pros

    Great place to work with nice people.

    Cons

    Pay is little less than deserved.


  2. Helpful (3)

    "FCOM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FCOM in Boston, MA
    Current Employee - FCOM in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Benefits are the best

    Cons

    When you get promoted in the company you never get a fair raise compared to new hires from outside of the company.

    Advice to Management

    When you promote an employee give him a fair and competitive salary.

  3. "Working Environtment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Boston, MA
    Former Employee - Relationship Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America (Less than a year)

    Pros

    Dynamic, supportive leaders, strong infrastructure and product line

    Cons

    compartmentalized, not flexible, need to be adopted to new style of managing and motivating people -

    Advice to Management

    enhance training opportunities, do not compartmentalize training using old computer based modules.


  4. Helpful (1)

    "Financial Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Manager in Avon, MA
    Former Employee - Financial Center Manager in Avon, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Great work life balance, customers and associates

    Cons

    Poor pay, micromanaged and the politics are too much. Senior level does not care about the day to day.

    Advice to Management

    Not all locations are the same and the customer dynamics are different so you can't treat each center the same. Keep the focus on the associate. Associates satisfaction equals customer satisfaction and shareholder satisfaction. Not the other way around


  5. "right focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Engineer in Boston, MA
    Current Employee - Process Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    has the right focus, on risk and on customers

    Cons

    unless you live in the right location, you cannot work here...


  6. "Relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great vacation and sick time

    Cons

    6 day work week and not enough system training

    Advice to Management

    Better pay needed and more 6 days


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Recommends
    Neutral Outlook

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Atmosphere was fun. Overall good place to work.

    Cons

    Pay was lacking as compared to comparable banks.

  8. Helpful (6)

    "Amazing Benefits but Extreme Sales Pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Boston, MA
    Current Employee - Financial Center Operations Manager in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Benefits are amazing (insurance, 401(k), even car insurance discounts.) The experience of meeting people and networking here is great if you want a job in banking. The room to move up in this company is also great. I started with the company as a teller 4 years ago and now I'm interviewing to be a branch manager. I've been a teller, banker, and now an assistant manager and the fact that they keep encouraging growth is a great part of this company.

    Cons

    The thing that really bothers me here is the EXTREME sales pressure. BOFA hides behind the whole "improving financial lives" to make employees feel good that they are doing the right thing for their customer. They really don't give a crap about their customers they want sales, sales, and more sales. It's never enough. Every night we are on a phone call until 5pm to tell market leadership "how many financial lives we improved in the day" Give me a break. If you get on the call and haven't done enough accounts or credit cards it's like you are on trial. The poor Relationship Managers are even under worse pressure. Constantly worried they will be fired if they "don't improve more financial lives" The company doesn't have realistic sales goals


  9. "Great company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager in Boston, MA
    Current Employee - Market Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Involved management, great benefits, and I love the work I do

    Cons

    None - it's a great company to work for.


  10. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Boston, MA
    Former Employee - Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America (More than 3 years)

    Pros

    Good opportunities. Good company overall and can see a lot of potential to grow and succeed here. Also great benefits also

    Cons

    Hard work but rewarding. Good company overall and can see a lot of potential to grow and succeed here. Also great benefits also


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