Bank of America Reviews in Boston, MA | Glassdoor

Bank of America Boston Reviews

Updated May 23, 2017
232 reviews

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Boston, MA Area

3.4
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
103 Ratings

232 Employee Reviews

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  1. "Sales, sales, sales!! Is the main focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Melrose, MA
    Former Employee - Teller in Melrose, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Good salary, benefits and hours
    Excellent training, room for growth

    Cons

    Management puts too much pressure on tellers to refer customers to sales staff.

    Advice to Management

    Be more supportive with new employees, play to individual strengths in a team, not every person has the same sales abilities but may excel in other areas.


  2. "BofA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Boston, MA
    Current Employee - Vice President in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America (More than 5 years)

    Pros

    Good work life balance, good benefits

    Cons

    Management changes and reorganization constant


  3. "not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Teller in Lowell, MA
    Current Employee - PT Teller in Lowell, MA

    I have been working at Bank of America part-time (More than a year)

    Pros

    Full benefits for part time staff
    health insurance, tuition reimbursement
    You get gift cards every quarter depending on your referrals

    Cons

    Stressful environment, understaffed, management does not take teller suggestions

    Advice to Management

    if you're giving lower staff work of managers, then pay them accordingly


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  5. "AVP, Financial Center Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President, Financial Center Manager in Boston, MA
    Current Employee - Assistant Vice President, Financial Center Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great benefits, great salary, discounts, 4 weeks paid vacation for managers, 10 paid holidays and 10 sick days. Fast paced environment, multiple different lines of business so there is plenty of room for advancement. Bonus potential is pretty strong too if you hit your goals. They really have several programs in place to help employees grow with company. To be a successful Financial Center Manager you have to be able to adapt to constant change and have a positive outlook. I would recommend, definitely one of the best banks to work for.

    Cons

    Staffing at times can be a big challenge. Company is very focused on convenient banking options, ATM, online, mobile banking etc. Unfortunately not all clients are willing to adapt to this ever growing technology. If you can roll with some of the staffing gaps at times then you will be fine.

    Advice to Management

    Keep doing what your doing, great company overall, not many cons.


  6. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Woburn, MA
    Former Employee - Teller in Woburn, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    There isn't much good to say about this employer. They do have good insurance benefits. The pay for a full-time teller wasn't that bad. I was $13.50/hr.

    Cons

    I worked 6 days a week with a half day off in the middle of the week; though I was hired for 5 days with 2 off you never know it. They want you to refer products at the teller line for the desk; but the words are scripted and I was spoken to every time I swayed from the script (I've been in banking for 14 years) plus you can't any bonus from your referrals until you've been there for 5 years. I could go on but I'm not; just a very bad experience every day; never received a positive feedback from mgment but did from almost every customer and the other employees I worked with.

    Advice to Management

    Everyone is replaceable. I was lucky enough to have had two different managers during my time with BOA in Woburn MA; all I can say is if you need to talk about someone make sure they are not in ear shot range. I've never seen any team just clicks including the mgment. I was a Baybank employee from 1989-1992, and BOA will never come close to that company.


  7. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Boston, MA
    Former Employee - Assistant Manager in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Good benefits, a lot of support in all areas (mortgage, credit card, legal, general questions), very high tech, fast turn around for escalation issues

    Cons

    Goals were too high and unrealistic, and very high turnover


  8. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    The benefits and tuition reimbursement are great.

    Cons

    The company makes little to no effort to promote from within.

    Advice to Management

    The company should work harder to retain employees who are willing to take on extra work and want to grow.


  9. Helpful (1)

    "Love B.O.A."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Newton Center, MA
    Current Employee - Relationship Manager in Newton Center, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great place to work, great environment, great technology for clients and workers, such great systems and tools to learn how to do things in right way. Managment has great leaders in team to learn from.

    Cons

    Nothing so far, everything is going so well. I am really glad to work In such great team, it really feels like a family.

    Advice to Management

    Keep it same way.


  10. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Derry, NH
    Current Employee - Teller in Derry, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America part-time (Less than a year)

    Pros

    Good place to work, and solid team.

    Cons

    Need to make sales as a teller


  11. "Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Loan Specialist in Boston, MA
    Former Employee - Bank Loan Specialist in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Great Benefits, 3 week vacation and salary. I recommend move on the next position after the first year.

    Cons

    The manager can be intense and micro manage. Business come first be prepare that some class doctor appointments and family emergency can be a issue. Management can be two sides friendly the next then try stop your growth.

    Advice to Management

    Spend time growing your staff for the next level no one wants to be in the same level getting the same pay year after year doing the same job. New job title with different challenge and better salary is what most people wants. Be authentic and not so corporate it makes it hard to truth you.


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