Bank of America Reviews in Buffalo, NY | Glassdoor

Bank of America Buffalo Reviews

Updated July 13, 2018
51 reviews

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Buffalo, NY Area

2.8
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
26 Ratings

51 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 503 reviews)

  • "Communication with upper management can be difficult" (in 439 reviews)

More Pros and Cons

  1. "Financial Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Buffalo, NY
    Current Employee - Manager in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Very Good Company and people focus

    Cons

    Continue to work on expanding in smaller markets

    Advice to Management

    None


  2. Helpful (1)

    "For the love of god only work here if desperate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in West Seneca, NY
    Former Employee - Client Service Representative in West Seneca, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Benefits, discounts, hours, parking, dress attire

    Cons

    Poor management, training, low morale

    Advice to Management

    Work on your own leadership skills first before executing corrections on to staff

  3. Helpful (1)

    "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Buffalo, NY
    Current Employee - Relationship Manager in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great company, benefits, culture. The hours and schedule are really good. It's making me write 20 words minimum so I am.

    Cons

    None. However this thing makes you type twenty words so I am typing to fill in the minimum amount of

    Advice to Management

    None


  4. "Recoveries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America (More than a year)

    Pros

    Great company, awesome people, and management

    Cons

    I really have nothing bad to say was a great experience


  5. "Great benefits, questionable future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Foreclosure Specialist in Buffalo, NY
    Former Employee - Foreclosure Specialist in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America part-time (Less than a year)

    Pros

    Bank of America has a relaxed company culture, great vacation policy and competitive benefits. If you are in a non customer facing role there should be little to no stress when doing your job.

    Cons

    As a former foreclosure specialist I experienced the volatility associated with banking. I was laid off along with 1000 other people many of which had families to care for. I was only 22 at the time so it didn't affect me as much as others. Their severance packages were not very great but even worse was their attitude towards laid off staff. As with many large organizations, don't expect much sympathy.

    Advice to Management

    The tea building activities were very helpful in learning about useful day to day operations. I'd ask that management would remain more transparent to their junior staff about the conditions of their department so that they can make better judgements. Working these days is optional, don't deceive people into working for a troubled corporate department.


  6. "Human Resource Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lancaster, NY
    Former Employee - Anonymous Employee in Lancaster, NY
    Recommends
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Great Benefits, value employees opinions.

    Cons

    Continue to improve Career development for employees in all lines of business.


  7. "Worked for BOA 14 years until my team was dissolved."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Analyst in Getzville, NY
    Former Employee - Senior Operations Analyst in Getzville, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    I gained valuable experience in reporting and analytics. Travelling for SQL training and to meet colleagues brought me to different parts of the nation I may have otherwise never visited.

    Cons

    This company lays off entire teams without any regard for holding onto excellent talent. The Countrywide merger was when it all started changing for the worse.

  8. "Collector I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector I in West Seneca, NY
    Former Employee - Collector I in West Seneca, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time

    Pros

    Stability, well known corporation, great training program, good pay structure, beautiful working atmosphere, some nice managers, room for personal advancement

    Cons

    Some of the managers were not all that understanding, the shift I worked was not your normal nine to five, somewhat strict,

    Advice to Management

    Listen to your employees and be more understanding


  9. "Great Employer Who Cares About Their Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President - Operations in Buffalo, NY
    Former Employee - Assistant Vice President - Operations in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Working for Bank of America was a wonderful experience. The employees felt we were all family and we worked together to meet out goals. Management listened to our opinions and allowed us the autonomy to implement our ideas under an appropriate level of supervision.

    Cons

    With a company as large as Bank of America, it is very difficult to always have direct access to the decision makers within the line of business you work for. So employees will have to come up with some creative ways to stay visible and relevant.

    Advice to Management

    Continue listening to your employees. They need that continued positive reinforcement and they'll continue to work hard for you as a result.


  10. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financia' Analyst in Buffalo, NY
    Former Employee - Financia' Analyst in Buffalo, NY

    Pros

    It is a great place to work. Friendly environment and positive attitude. Great for a younger individual. Hours were great too.

    Cons

    A con was that it sometimes seemed to be overly filled with customers but understaffed with employees. Fortunately mangers were always willing to come in and work extra shifts.

    Advice to Management

    I advise management to keep up the good work. I think they are doing an amazing job, in addition I think management needs to find a better scheduling method.


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