Bank of America Reviews in California | Glassdoor

Bank of America California Reviews

Updated January 14, 2019
1,905 reviews

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California

3.4
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
829 Ratings

1,905 Employee Reviews

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Pros
Cons
  • "No work-life balance when you work 6 days a week" (in 520 reviews)

  • "Don't get a lot of support from upper management" (in 452 reviews)

More Pros and Cons

  1. "Consulting Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Concord, CA
    Former Employee - Anonymous Employee in Concord, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great benefits fortune 500 employer

    Cons

    Geographical bias creates strange working conditions


  2. Helpful (2)

    "Good hours and employee benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in San Gabriel, CA
    Current Employee - Relationship Manager in San Gabriel, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America (Less than a year)

    Pros

    40 hour work week, generous vacation and employee benefits. Short commutes are emphasized, plus direct connection and exposure to higher up corporate executives. Opportunities to grow as long as you are significantly outperforming your expectations.

    Cons

    base pay is low compared to many other banks, management focuses on many different behaviors that do not help you at your performance. many technology issues every single day

    Advice to Management

    our systems are very slow and faulty. We need better systems as well as more straightforward ways to track our behaviors.

  3. "Accomodating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Oakland, CA
    Former Employee - Client Service Representative in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America part-time (Less than a year)

    Pros

    Benefits, training, financial center team is welcoming.

    Cons

    Stressful, policies change almost weekly which results in angry clients when informed.

    Advice to Management

    Updated computers that do not freeze would aid in reducing wait times for clients.


  4. "Promotes from within"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Service Representative in San Jose, CA
    Former Employee - Senior Client Service Representative in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Many people get promoted from within the company. It's a good place to grow and get experience. It is possible for anyone to make their way up to management level if if the person is willing to put in the WORK and effort. Tuition reimbursement is excellent for those who are still in school in a related field.

    Cons

    Low level employees are worked like horses and not paid enough. Tellers expected to meet quotas but no incentives offered!

    Advice to Management

    Give tellers incentives if you expect them to meet quotas. If not, dont bother asking every week if we made goals or not.


  5. "Not so Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in San Francisco, CA
    Current Employee - Financial Center Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    They offer good benefits ..

    Cons

    Retail branches are always understaffed . Putting pressure on employees and making them leave. They talk about customer service but don't really care about customer satisfaction but just care about Customer service scores. Branches running with 1 or 2 tellers and manager working extended hours ,6 days a week. Customers yell at employees everyday because of long wait time .

    Advice to Management

    Look at the reality in the branches. Everybody is overworked .


  6. "long days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Operations Manager in Torrance, CA
    Former Employee - Financial Center Operations Manager in Torrance, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Great place to learn to be organized and learn how to multitask between banking operations and customer service.

    Cons

    Never was able to take a full vacation. I was always called back in when an associate called out sick.


  7. "personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Westminster, CA
    Former Employee - Personal Banker in Westminster, CA
    Recommends
    Positive Outlook

    I worked at Bank of America full-time (More than a year)

    Pros

    Have good benefits, friendly working environment

    Cons

    Always short staff on financial center

  8. "Always Moving Goal Post, Good for Young FAs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Solutions Advisor in Santa Clarita, CA
    Current Employee - Financial Solutions Advisor in Santa Clarita, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Lots of experience working with clients. Great starting pay for someone looking to get into the financial advising career and decent bonus structure that pays quarterly.

    Potentially high quarterly bonuses if you work hard (and if the company would stop changing the comp structure to pay less for more work).

    Good benefits program.

    Great for networking, you meet a lot of people.

    Cons

    Always changing the goals, never in favor of the FSA, only favors the company and takes money out of the best sellers in the financial centers' pockets.

    Three main "buckets" pertain to bonuses, but management tacks on 30 different activities (which they track) that you spend more time doing than actual selling/advising.

    There is no book of business in this role, so new quarter means you start at $0 bonus, ie no trails or carry-over business from prior clients.

    Advice to Management

    Stop changing the comp plan to take money out of your best sellers' hands. Expecting more production for the same amount of pay will lose the quality advisors very quickly and you'll have to start over again with someone new. The couple thousand you save a quarter by taking comp away from a strong advisor is pennies compared to when that advisor leaves and you have to pay and train a new person. Give the FSA role a viable "book" type comp plan and keep them invested in your company instead of looking at you like a stepping stone they'll eventually outgrow.


  9. "salary and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time

    Pros

    Free food, good work environment

    Cons

    No health insurance or overtime pay


  10. Helpful (2)

    "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Simi Valley, CA
    Current Employee - Financial Analyst in Simi Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Always work to be done to keep you busy, company encourages further developemnt on training and education, flexible scheduling, regular employee recognition, great community culture. Company takes care of their employees and communities surrounding on a regular basis and in times of need. Great health benefits and 401K.

    Cons

    Too many levels "layers" within each department, positions not aligned with actual titles, low salaries. There seems to be a reorganiztion of lines of business every year or half year.

    Advice to Management

    Align titles to actual experience and jobs performed. As well as compensation.


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