Bank of America Reviews in Chandler, AZ | Glassdoor

Bank of America Chandler Reviews

Updated June 14, 2018
141 reviews

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Chandler, AZ

3.0
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
56 Ratings

141 Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "Financial Solutions Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Solutions Advisor in Chandler, AZ
    Current Employee - Financial Solutions Advisor in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    great work life balance and atmosphere

    Cons

    alot of training before you get to actual job and bonuses

    Advice to Management

    keep up the great work


  2. "Preferred Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Benefits, vacation time off is excellent

    Cons

    Managers are overbearing and very unhelpful. Trying to get help is like pulling teeth, raise commission structure to lower retention.

    Advice to Management

    Replace management and help associates

  3. "They care more about numbers than people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Loan Processor in Chandler, AZ
    Current Employee - Home Loan Processor in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    The pay is probably the best I've seen in the industry, hands down, and the benefits are definitely above and beyond compared to others.

    Cons

    The pressure to produce loans in home equity is insane, even when volume is slow. If you have a good manager, it can make it easier, but if you have a bad manager, it will be a uphill battle the whole way. Management is rude to employees and can be quite adversarial at times. The policies and procedures can be convoluted and interpreted differently from person to person. There are not enough senior reps to help new people, and so they flounder a bit. They want to please their shareholders, and dont truly care about the stress it can cause their employees. People are working through their breaks and lunches to try and meet production goals. I'm pretty sure that's illegal.

    Advice to Management

    Re-evaluate the shareholder expectations. You gave all of this speech during NEO about how you all didn't want to be like other banks, and you wanted to be better, but I never saw any of that.


  4. "Senior Loan Officer mortgage sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Loan Officer in Chandler, AZ
    Current Employee - Senior Loan Officer in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great Rates on Jumbo and HELOCS

    Cons

    Cannot self market and a lot of Bank oversight


  5. "The call center job itself was really easy, but there was no flexibility when it came to schedules."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant Associate in Chandler, AZ
    Former Employee - Sales Assistant Associate in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    The benefits at Bank of America are amazing. The people are great to work with as well. The training was great.

    Cons

    Being in a call center, management was strict about schedules and did not work with you. I didn’t feel management had my best interest in mind


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Manager in Chandler, AZ
    Former Employee - Asset Manager in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Excellent benefits. Continuous education. Competitive pay. Great cultural environment.

    Cons

    There was a lack of cross training. The longer you're there, the greater possibility of being laid off.


  7. Helpful (1)

    "Worst place I've ever worked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preferred Sales Associate in Chandler, AZ
    Current Employee - Preferred Sales Associate in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    If you are there for a year and you have a kid, you can take up to 4 months off paid.

    Cons

    There are few leaders in this company, its mostly managers. Managers rhat manage the bad and pay no attention to the good. If you are looking for a company that provides recognition, and provides coaching and support for growth. This is not the place.

    Advice to Management

    Learn to lead.

  8. "the bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Chandler, AZ
    Former Employee - Various in Chandler, AZ
    Recommends
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Loved working there, was a pleasurable atmosphere.

    Cons

    you are very easily replaced. Hence a lot of lay offs.


  9. "Mortgage Servicer III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Good benefits, good pay, will play nice when it suits them

    Cons

    No line of business knows what the others are doing on more than a conceptual basis. When a new high level manager comes in whats out, they'll change things simply to CHANGE things.


  10. "Mortgage Loan Officer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ

    I worked at Bank of America full-time (More than 8 years)

    Pros

    They do not expect much overtime. Chandler AZ location had a dining facility, gym, and parking garage. Decent hourly raises, and competitive 401k plan.

    Cons

    Micro managed. Bonus structure always went down. Processing is frustrating.

    Advice to Management

    Do not need so many managers, increase bonus pay for staff.


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