Bank of America Reviews in Charlotte, NC | Glassdoor

Bank of America Charlotte Reviews

Updated May 24, 2017
1,190 reviews

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Charlotte, NC Area

1,190 Employee Reviews

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Pros
Cons
  • Work/life balance can trend exceedingly work-heavy (in 415 reviews)

  • Communication from upper management to floor not consistent" (in 370 reviews)

More Pros and Cons

  1. "Vice President - Programmer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Technology in Charlotte, NC
    Current Employee - Vice President - Technology in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Feel good to work here

    Cons

    Work/life balance is not good


  2. "Business Intelligence Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Intelligence Manager in Charlotte, NC
    Current Employee - Business Intelligence Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Technology leader many opportunities are available

    Cons

    Overstaffed and redundant across many departments and functions. Massive political infighting

    Advice to Management

    Break middle management blocks of SVPs and flatten the organization. Deep layered functions have management that looks busy, but just build upon inefficiences and protect their fiefdoms. Many of the functions are duplicated and irrelevant


  3. Helpful (1)

    "Heart in the right place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Charlotte, NC
    Current Employee - Marketing Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Company has a strong commitment to social causes, such as LGBTQ rights, the RED campaign and opposing HB2. Many opportunities to change career path and have new experiences.

    Cons

    It's a big corporation so it's easy to get lost in the bureaucracy. Things move very slowly and it can be hard to get recognition.

    Advice to Management

    Direct manager styles vary wildly, from non-existent to over-attentive. Better manager training and grooming would fix some of this.


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  5. "Great company to work with."

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    space to develop.
    great benefits.
    great management.

    Cons

    wages are below market average.


  6. Helpful (1)

    "A great place for IT professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Technology in Charlotte, NC
    Current Employee - Vice President - Technology in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    If you are an IT professional BOA is huge and you will have a lot of chances to learn new things. They still offer working from home 100 percent of the time for some positions. Most managers let you do your own thing and don't micro manage you. Salary is fair but increases are low each year.

    Cons

    Difficult to keep a healthy work like balance. IT environment are huge but the number of people supporting them is limited, this results in weekend work as well as long hours at times. You have to be prepared to know a little about a lot of things since you will not be able to work at just one primary role.

    Advice to Management

    Remember that IT runs the business and it isn't just a place to cut money from. I understand that IT is considered a cost center and not a profit center but we still need money to be able to attract new talent and to keep people motivated. Training budgets are needed.


  7. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Charlotte, NC
    Current Employee - Senior Customer Service Representative in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    The benefits are great, and may be worth it to some to stay.

    Cons

    No ongoing training, as well as little to no interaction with management. Leads are great, but when you need to speak with a manager it is really hard. Because you are micro managed down to the second with your phone time, and you are encouraged to speak with a manager during a break, lunch, or before you start work


  8. "constant change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    salary
    flexible work schedule
    some ability to work remote

    Cons

    lack of senior level communication
    constant reorgs
    lack of career mobility

    Advice to Management

    Please work on your communication skills to your teams, the lack of communication creates an environment without much direction


  9. "Boring but Informafive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Summer Tech Analyst in Charlotte, NC
    Former Intern - Summer Tech Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America as an intern (Less than a year)

    Pros

    heavily invested in interns, constantly allow for interaction with senior level management, a lot of opportunities to impress, willing to hear feedback

    Cons

    Boring at times, stressful, a large amount of work on the phone, given the same level of work as regular employees


  10. Helpful (1)

    "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Manager in Charlotte, NC
    Current Employee - Operational Risk Manager in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Good pay and benefits, lots of opportunity for internal lateral transfers in preferred cities, generous time off, work can be interesting and diverse

    Cons

    Constant org changes, very political, eliminating work from home opportunities, advancement is largely non-existent once you hit mid level management.


  11. "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lending Officer in Charlotte, NC
    Current Employee - Lending Officer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Good health plans if you make under 100k

    Cons

    a lot of too big of a bank hang ups. cant improve the processes because of the size

    Advice to Management

    Work on better pay structure to give some stability


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