Bank of America Reviews in Cleveland, OH | Glassdoor

Bank of America Cleveland Reviews

40 reviews

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Cleveland, OH Area

3.4
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
25 Ratings

40 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great employees and work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales/Collections/Closer in Beachwood, OH
    Former Employee - Telesales/Collections/Closer in Beachwood, OH
    Recommends

    I worked at Bank of America (More than 8 years)

    Pros

    Employees were great to work with everyday. Managers were a good help. Great training.

    Cons

    Micro management, a lot of department moving,
    Site closed.


  2. "Mortgage Closer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Closer in Cleveland, OH
    Former Employee - Mortgage Loan Closer in Cleveland, OH
    Recommends
    Positive Outlook

    I worked at Bank of America full-time

    Pros

    Fast paced, decent pay, great coworkers.

    Cons

    You being able to complete your work was based on how well others did there job.

    Advice to Management

    na

  3. "Compliance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Ridgeville, OH
    Former Employee - Anonymous Employee in North Ridgeville, OH
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    It was a very professional and fair business environment. Compensation and benefits were excellent. Management and colleagues recognized accomplishments.

    Cons

    There was a lack of work/life balance. Compliance management structure changed multiple times since 2011, which caused high turnover. Due to corporate reorganizations, Global Compliance staffing was reduced,


  4. Helpful (1)

    "Customer Marketing Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Marketing Associate in Beachwood, OH
    Former Employee - Customer Marketing Associate in Beachwood, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America (Less than a year)

    Pros

    Nothing about it was a Pro - it was a nightmare. I SIMPLY HATED THE JOB. PERIOD!

    Cons

    Imagine your worst nightmare, now add in every horror movie you have seen- it is still worse than that. I am currently still missing parts of my soul...

    Advice to Management

    No advice could or would help, this company was a horrible company to work for end of story


  5. "I truly enjoyed working for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Beachwood, OH
    Former Employee - Marketing Specialist in Beachwood, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay! Bonuses! Time off! Great supervisors and co-workers.

    Cons

    Long hours, Long hours... Long hours... Long hours... Other than that, I loved working for this company.


  6. Helpful (1)

    "The last couple years in Ohio, for bofa, were horrible. They did not want to be there and the gave us scraps for jobs!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Cleveland, OH
    Former Employee - Mortgage Underwriter in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    The coworkers were why most of us stayed, and the salaries we had achieved.

    Cons

    Too much fraud committed and those behind it were promoted continuously!

    Advice to Management

    Fire yourselves!


  7. "good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Specialist II in Cleveland, OH
    Current Employee - Customer Service and Sales Specialist II in Cleveland, OH
    Recommends
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    great benefits good pay and paid 3 month maternity/paternity leave

    Cons

    the changes the ceo made

  8. "Worked there for 13 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Specialist II in Cleveland, OH
    Former Employee - Customer Service and Sales Specialist II in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Great benefits, loved my schedule

    Cons

    Team setting, not enough appraisal for individual work.

    Advice to Management

    Micromanaged


  9. "I loved working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Welcome Calling in Beachwood, OH
    Former Employee - Welcome Calling in Beachwood, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America part-time (More than 10 years)

    Pros

    The benefits are awesome, the people are, awesome , the company is very family oriented and they have much compasion when it comes to family issues... i worked there for 15 yrs..I wish I could have retired from there.. any manager I had was great...and thy were there for me when I needed help personally and profesionally..I miss all of you guys at bofa

    Cons

    The only con I wish I still worked there...but at our site unfortunatly we got caught up in a down sizing...but even then bof was still very good to us...

    Advice to Management

    Keep being family oriented..keep showing your employees you care...keep up how quickly you can advance and keep those awesome benefits and keep showing your employees how much you care about them


  10. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Credit Analyst in Beachwood, OH
    Former Employee - Senior Credit Analyst in Beachwood, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Full benefits await you, personable managers who will talk with you about what you do well and what you need improvement on, decent salary and great work environment as well as ability to join other professional associations within the company, paid volunteer hours and paid vacations.

    Cons

    you will have to have the ability to sit at a desk for long periods of time, goals are sometimes unachievable, difficult to maintain work/life balance.

    Advice to Management

    Keep the team players and those who put in an honest day's work and get rid of the dead wood.


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