Bank of America Customer Service Supervisor Reviews | Glassdoor

Bank of America Customer Service Supervisor Reviews

Updated Oct 9, 2017

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Found 2 reviews

4.0
StarStarStarStarStar
100%
Recommend to a Friend
100%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
1 Ratings
  1. "Great company"

    StarStarStarStarStar
      Former Employee - Customer Service Supervisor in Fresno, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Bank of America for more than 5 years

      Pros

      Pay was good and I really like the people I worked with.

      Cons

      Outsourcing causes the call center to close

      Bank of America2016-01-13
    • "Customer service and sales team manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Manager Supervisor in Phoenix, AZ
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Bank of America full-time for less than a year

      Pros

      Great associates Friendly atmosphere

      Cons

      Takes too long to implement change Stuck in another time Good luck getting approval for anything

      Advice to Management

      Move faster on the big wins Listen to the workforce on issues

      Bank of America2017-10-09
    Found 2 reviews