Bank of America Reviews in Dallas, TX | Glassdoor
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    Bank of America Dallas Reviews

    Updated February 15, 2019
    379 reviews

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    Dallas, TX
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Bank of America President & CEO Brian T. Moynihan
    Brian T. Moynihan
    181 Ratings

    379 Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "Vice President"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Service Treasury Advisor in Dallas, TX
      Current Employee - Service Treasury Advisor in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 10 years)

      Pros

      Great Benefits, 4 month maternity/paternity leave, advancement opportunities,

      Cons

      Work /Life balance, too many changes made by senior leaders that have no concept of they impact the client and employees, it's all about the metrics.

      Advice to Management

      Managers should lead more by example.

    2. "It's all about the numbers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Smal Business Centralized Sales Outbound in Dallas, TX
      Current Employee - Smal Business Centralized Sales Outbound in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 3 years)

      Pros

      Lots of earning potential and amazing benefits. 3 weeks vacation, 2 weeks PTO. Multiple healthcare options. A lot of learning and development opportunities. They want you to succeed.

      Cons

      Difficult to transition from one line of business to another. Call center sales are numbers driven. Every metric is measured and coached. Typical for a call center.

      Advice to Management

      Coach the behaviors instead of the metrics. Help associates move LOB's if they want to. Define a clear path to do so. Allow time off the phone to complete work sponsored training that will develop individual associates.

      3. Join the Bank of America team
      See Our Latest Jobs

    3. "Overall a Great Place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Vice President in Dallas, TX
      Current Employee - Assistant Vice President in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 3 years)

      Pros

      Great Work Life Balance

      Cons

      Navigating moving into a different role when you’ve maxed out your current one

    4. "Overall, the bank is a great place to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Vice President - Specialist in Dallas, TX
      Current Employee - Assistant Vice President - Specialist in Dallas, TX
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Bank of America (More than a year)

      Pros

      Benefits - Vacation time, Maternity/Paternity leave

      Cons

      Lower management, facilities are outdated

    5. Helpful (3)

      "VP Communications"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Vice President Communications in Dallas, TX
      Former Employee - Vice President Communications in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Bank of America full-time (More than 10 years)

      Pros

      Company has integrity - values diversity and inclusion.

      Cons

      Remote work opportunities appear to be diminishing.

      Advice to Management

      More sensitivity when jobs are eliminated - after 15 years with the firm I had only 2 minutes' notice that my job was ending.

    6. "Great Company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Support Manager in Dallas, TX
      Current Employee - Business Support Manager in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 10 years)

      Pros

      Flexible and supportive environment

      Cons

      The risk averse culture can dampen agility

    7. "Relationship Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Relationship Manager in Dallas, TX
      Former Employee - Relationship Manager in Dallas, TX
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Bank of America part-time (More than 3 years)

      Pros

      Nothing, 3 weeks vacation that you are told when to take, lots of sick time available that you feel bad taking because the branches are so short staffed,

      Cons

      Micromanaged, not enough staff at the branch level, no support from upper management

    8. "Sr. Business and IT Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Former Contractor - Anonymous Contractor in Dallas, TX
      Former Contractor - Anonymous Contractor in Dallas, TX
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Bank of America as a contractor (Less than a year)

      Pros

      Many mature systems, processes, procedures. Diverse workforce.

      Cons

      As with anywhere, the direct manager makes all the difference. Generally contractors are treated poorly - not included in culture; treated as disposable; under-optimized by being held back and not included in technology training.

      Advice to Management

      Strive to increase FTE workers rather than using contractors and treating them as disposable. Stop waisting stockholder's money on social/public/political movements. BOA is a BANK, not a social commentator. The customers end up paying for Executives' political leanings.

    9. Helpful (1)

      "Great Forward thinking Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Process Design Consultant in Dallas, TX
      Current Employee - Process Design Consultant in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America (More than 10 years)

      Pros

      They really care about the employee and your career.
      Health insurance is great
      Hybrid or Electric Car Fund is fantastic
      Overall the people are wonderful and really care about the customer

      Cons

      Bureaucracy can be a bit daunting
      Risk Practices make it hard to get things done because of all the red tape.

      Advice to Management

      Continue to simplify processes and flatten out the organization for a smoother working environment.
      Reinstate the work from home program

    10. "Business Operations Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Business Analyst in Dallas, TX
      Former Employee - Business Analyst in Dallas, TX

      I worked at Bank of America full-time (More than 10 years)

      Pros

      Opportunies are available in various departments

      Cons

      Rapid layoffs across the United States

      Advice to Management

      Must incorporate companies core values with daily practices

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