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Dallas, TX"Employee Friendly work life balance" (in 1253 reviews)
"Great benefits great work place" (in 2212 reviews)
"No work-life balance when you work 6 days a week" (in 523 reviews)
"Don't get a lot of support from upper management" (in 458 reviews)
I have been working at Bank of America full-time (More than 10 years)
Pros
Great Benefits, 4 month maternity/paternity leave, advancement opportunities,
Cons
Work /Life balance, too many changes made by senior leaders that have no concept of they impact the client and employees, it's all about the metrics.
Advice to Management
Managers should lead more by example.
I have been working at Bank of America full-time (More than 3 years)
Pros
Lots of earning potential and amazing benefits. 3 weeks vacation, 2 weeks PTO. Multiple healthcare options. A lot of learning and development opportunities. They want you to succeed.
Cons
Difficult to transition from one line of business to another. Call center sales are numbers driven. Every metric is measured and coached. Typical for a call center.
Advice to Management
Coach the behaviors instead of the metrics. Help associates move LOB's if they want to. Define a clear path to do so. Allow time off the phone to complete work sponsored training that will develop individual associates.
I have been working at Bank of America full-time (More than 3 years)
Pros
Great Work Life Balance
Cons
Navigating moving into a different role when you’ve maxed out your current one
I have been working at Bank of America (More than a year)
Pros
Benefits - Vacation time, Maternity/Paternity leave
Cons
Lower management, facilities are outdated
Helpful (3)
I worked at Bank of America full-time (More than 10 years)
Pros
Company has integrity - values diversity and inclusion.
Cons
Remote work opportunities appear to be diminishing.
Advice to Management
More sensitivity when jobs are eliminated - after 15 years with the firm I had only 2 minutes' notice that my job was ending.
I have been working at Bank of America full-time (More than 10 years)
Pros
Flexible and supportive environment
Cons
The risk averse culture can dampen agility
I worked at Bank of America part-time (More than 3 years)
Pros
Nothing, 3 weeks vacation that you are told when to take, lots of sick time available that you feel bad taking because the branches are so short staffed,
Cons
Micromanaged, not enough staff at the branch level, no support from upper management
I worked at Bank of America as a contractor (Less than a year)
Pros
Many mature systems, processes, procedures. Diverse workforce.
Cons
As with anywhere, the direct manager makes all the difference. Generally contractors are treated poorly - not included in culture; treated as disposable; under-optimized by being held back and not included in technology training.
Advice to Management
Strive to increase FTE workers rather than using contractors and treating them as disposable. Stop waisting stockholder's money on social/public/political movements. BOA is a BANK, not a social commentator. The customers end up paying for Executives' political leanings.
Helpful (1)
I have been working at Bank of America (More than 10 years)
Pros
They really care about the employee and your career.
Health insurance is great
Hybrid or Electric Car Fund is fantastic
Overall the people are wonderful and really care about the customer
Cons
Bureaucracy can be a bit daunting
Risk Practices make it hard to get things done because of all the red tape.
Advice to Management
Continue to simplify processes and flatten out the organization for a smoother working environment.
Reinstate the work from home program
I worked at Bank of America full-time (More than 10 years)
Pros
Opportunies are available in various departments
Cons
Rapid layoffs across the United States
Advice to Management
Must incorporate companies core values with daily practices
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