Bank of America Reviews in Dallas, TX | Glassdoor

Bank of America Dallas Reviews

Updated February 15, 2019
379 reviews

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Dallas, TX

3.4
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
181 Ratings

379 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Treasury Advisor in Dallas, TX
    Current Employee - Service Treasury Advisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Great Benefits, 4 month maternity/paternity leave, advancement opportunities,

    Cons

    Work /Life balance, too many changes made by senior leaders that have no concept of they impact the client and employees, it's all about the metrics.

    Advice to Management

    Managers should lead more by example.


  2. "It's all about the numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Smal Business Centralized Sales Outbound in Dallas, TX
    Current Employee - Smal Business Centralized Sales Outbound in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Lots of earning potential and amazing benefits. 3 weeks vacation, 2 weeks PTO. Multiple healthcare options. A lot of learning and development opportunities. They want you to succeed.

    Cons

    Difficult to transition from one line of business to another. Call center sales are numbers driven. Every metric is measured and coached. Typical for a call center.

    Advice to Management

    Coach the behaviors instead of the metrics. Help associates move LOB's if they want to. Define a clear path to do so. Allow time off the phone to complete work sponsored training that will develop individual associates.

  3. "Overall a Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Dallas, TX
    Current Employee - Assistant Vice President in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great Work Life Balance

    Cons

    Navigating moving into a different role when you’ve maxed out your current one


  4. "Overall, the bank is a great place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President - Specialist in Dallas, TX
    Current Employee - Assistant Vice President - Specialist in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America (More than a year)

    Pros

    Benefits - Vacation time, Maternity/Paternity leave

    Cons

    Lower management, facilities are outdated


  5. Helpful (3)

    "VP Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Communications in Dallas, TX
    Former Employee - Vice President Communications in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Company has integrity - values diversity and inclusion.

    Cons

    Remote work opportunities appear to be diminishing.

    Advice to Management

    More sensitivity when jobs are eliminated - after 15 years with the firm I had only 2 minutes' notice that my job was ending.


  6. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Support Manager in Dallas, TX
    Current Employee - Business Support Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Flexible and supportive environment

    Cons

    The risk averse culture can dampen agility


  7. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Dallas, TX
    Former Employee - Relationship Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than 3 years)

    Pros

    Nothing, 3 weeks vacation that you are told when to take, lots of sick time available that you feel bad taking because the branches are so short staffed,

    Cons

    Micromanaged, not enough staff at the branch level, no support from upper management

  8. "Sr. Business and IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Dallas, TX
    Former Contractor - Anonymous Contractor in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America as a contractor (Less than a year)

    Pros

    Many mature systems, processes, procedures. Diverse workforce.

    Cons

    As with anywhere, the direct manager makes all the difference. Generally contractors are treated poorly - not included in culture; treated as disposable; under-optimized by being held back and not included in technology training.

    Advice to Management

    Strive to increase FTE workers rather than using contractors and treating them as disposable. Stop waisting stockholder's money on social/public/political movements. BOA is a BANK, not a social commentator. The customers end up paying for Executives' political leanings.


  9. Helpful (1)

    "Great Forward thinking Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Design Consultant in Dallas, TX
    Current Employee - Process Design Consultant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America (More than 10 years)

    Pros

    They really care about the employee and your career.
    Health insurance is great
    Hybrid or Electric Car Fund is fantastic
    Overall the people are wonderful and really care about the customer

    Cons

    Bureaucracy can be a bit daunting
    Risk Practices make it hard to get things done because of all the red tape.

    Advice to Management

    Continue to simplify processes and flatten out the organization for a smoother working environment.
    Reinstate the work from home program


  10. "Business Operations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Dallas, TX
    Former Employee - Business Analyst in Dallas, TX

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Opportunies are available in various departments

    Cons

    Rapid layoffs across the United States

    Advice to Management

    Must incorporate companies core values with daily practices


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