Bank of America Reviews in Dallas-Fort Worth, TX | Glassdoor

Bank of America Dallas Reviews

Updated June 17, 2018
983 reviews

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Dallas-Fort Worth, TX Area

3.3
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
482 Ratings

983 Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "Fantastic company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Operations Manager in Plano, TX
    Current Employee - Vice President - Operations Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Great work - life balance

    Cons

    Some unrealistic expectations when it comes to deadlines

    Advice to Management

    Well done.


  2. "In general, a good place to work if you have a decent manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant III in Dallas, TX
    Current Employee - Administrative Assistant III in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Benefits are good. Pay is good.

    Cons

    Some of the managers are in it for themselves.

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Representative in Dallas, TX
    Current Employee - Operations Representative in Dallas, TX
    Recommends
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great benefits and the pay is decent

    Cons

    There are some great managers but you can also get those horrible ones.. And is really hard to advance really competitive


  4. Helpful (1)

    "No diversity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Vacation days is good and pay is comparable. The facilities are decent they do give you a decent computer to work on.

    Cons

    The Plano location is lacking diversity, most if not all are Indian decent. They talk about diversity but the managers are only hiring Indian workers. Many teams here are 100% Indians. The culture is also very political and a lot of backstabbing and managers are borderline dishonest. If your a woman employee good luck as you will be talked don to by most likely your Indian or Pakistani manager. The caste system here is very much in play. I hate to generalize but this is the reality here.

    Advice to Management

    You have to put these managers on notice and question their hiring practices. These managers are also not very truthful so this is why your projects are failing.


  5. "Mortgage Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Services Specialist II in Richardson, TX
    Former Employee - Home Services Specialist II in Richardson, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Good training and layoffs are based on performance versus tenure

    Cons

    low pay and teams change often

    Advice to Management

    Give recognition to your employees, even if it's just a compliment.


  6. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Richardson, TX
    Former Employee - Customer Service Representative in Richardson, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Good salary, Shopping Perks, Health Insurance

    Cons

    Hard to get promotions, few opportunities of growth

    Advice to Management

    Value hard working employees


  7. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Recruiter in Dallas, TX
    Former Employee - Executive Recruiter in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Work is mostly autonomous and no micro-managing that I saw in the 6 years I was there. Positive work environment and opportunity to grow and learn other areas within your field. Working with mostly “A” players, talented team mates and very professional managers! Great pay and bonus structure. Managers are very fair and give you tools you ask for. If you need time off for personal matters no questions asked and happily give you extended time off to attend to your matters!

    Cons

    You need to be able to hit the ground running even though online training and thourough introductions are given. If you are not a self directed/ structured kind of person, or can’t figure things out for yourself, you’ll have to do this here and you may not do well. You are paid very fairly for your talent but be prepared to put in the long hours if you’re salaried/exempt.

    Advice to Management

    It’s great you try and keep employees engaged but try to avoid loading too much work on your top performers that leave them eventually burned out and exhausted. When people leave, don’t wait to assess the loss and question tonrepmace! Replace the FTE instead of putting all the work on the other employees in the group who already have full plates! Most team members are already well beyond your cost effectiveness (1 person doing the work output of 2 to 2.5 people) and skeleton crew status when it comes to human capital.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Plano, TX
    Former Employee - Senior Systems Engineer in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Great environment and people to work with

    Cons

    I don't know of anything, I didn't like


  9. "Processed images, mail, and worked in QA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Specialist in Fort Worth, TX
    Former Employee - Production Specialist in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Great benefits, great pay, volunteer activity

    Cons

    Bad management, no communication, insufficient training

    Advice to Management

    Communicate and appreciate


  10. "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Nice Friendly environment. Decent benefits.

    Cons

    Too big of corporate to get noticed.

    Advice to Management

    Improvement Engagement to lower level to make them feel their worth and grow them as deserving as they are


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