Bank of America Reviews in El Paso, TX | Glassdoor

Bank of America El Paso Reviews

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Found 7 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
96%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
3 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Sales and service Specialist"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales and Service Specialist in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 2 years

    Pros

    excellent benefits and salary. Great career oportunities

    Cons

    none that i can think of

    Advice to Management

    I think offering classes as far as managing employees will be a plus

  2. "Great Place"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in El Paso, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America for more than a year

    Pros

    Take control of your salary, commision wise, very laid back sales

    Cons

    micromanagement is terrible. Typical, "good job..but"

    Advice to Management

    none

  3. "Horrible managment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Representative in El Paso, TX
    Doesn't Recommend

    I worked at Bank of America part-time for more than 4 years

    Pros

    company provides great benefits

    Cons

    Managers need training most of them don't know how to approach , mentor , guide, and treat their employees fairly they underestimate the teller's job.

    Advice to Management

    the company need to provide training to the manager because most of them do not have people skills but they expect their employees to be professional when they don't lead by example and managers also take revenge against employees who speak up for themselves.

  4. "Gossip is horrendous"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in El Paso, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America

    Pros

    Routine work. Get reasonable starting pay. Able to interact with customers, great if you are a people person. As an employee, you can take advantage of the best services such as high end accounts without needing to maintain a balance minimum . Great growth opportunities.

    Cons

    Gossip is evident throughout all of the branches. Many managers play favorites, and participate in office gossip. Affairs between employees were also common in my area. Not a great work/life balance. Tellers are not allowed to sit, ever. Some days, Tellers are completely slammed and are breaks are not openly encouraged. Expect to stand for 8 hrs straight. Very stressful at times.

    Advice to Management

    Clean house. Managers run the individual ï like sororities. Pay close attention to those who seemay to be "too" close.

  5. "Good routine job and good pay"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in El Paso, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America part-time for more than 2 years

    Pros

    Good pay, easy to learn, good team work and spirit, great company benefits, opportunities to move positions, banks. I didn't have work stress when I left work.

    Cons

    Sometimes the personal bankers and the tellers worked "separately." Seemed as there were two cliques. We had a tough micro manager which made our work environment uncomfortable. It also became about sales or making the referrals.

    Advice to Management

    Trust employees no need to micro manage. Keep working hard on generating team work and team spirit. Be accessible to all the same way. Not get involved in gossip.

  6. "Good Starting Job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in El Paso, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America for more than 2 years

    Pros

    Colleagues were great to work with. Training and mentoring was very effective, everyone worked hard to keep the bank running smoothly.

    Cons

    The job is very fast paced and stressful since you're dealing with cash and must remain in compliance of all regulations. Management pushed sales a bit too much sometimes. It was tough explaining and upholding some rules (overdraft fees, minimums, other charges) that were obviously not fair.

    Advice to Management

    Don't push quotas and sales so much, it only adds extra stress on employees.

  7. ""First part of my career""

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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 20 years

    Pros

    Just having the right team, and management makes all the difference!

    Cons

    Put your customers first. How you would like to be treated? High turnover in the 4 different banking centers I worked at.

    Advice to Management

    Value your loyal and dedicated employees.

Found 7 reviews