Bank of America Reviews in Georgia | Glassdoor

Bank of America Georgia Reviews

Updated August 19, 2017
45 reviews

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Georgia

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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
22 Ratings

45 Employee Reviews

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  1. "Not good!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Fast hiring process, excellent benefits.

    Cons

    Lack of leadership. Poor morale within the department. Did not support staff development causing lots of turnovers within the department.

    Advice to Management

    Lead by example if you are not showing up to work and making an effort to support your team then be responsible and remove yourself from that position.


  2. Helpful (1)

    "Do not work there!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst in Kennesaw, GA
    Former Employee - Fraud Analyst in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    getting paid, having a job

    Cons

    everything else! was the worst job in my life!

    Advice to Management

    do not micromanage!

  3. Helpful (2)

    "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst II in Kennesaw, GA
    Current Employee - Fraud Analyst II in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Benefits, location. Can't think of any other pros. Sorry. None, none, none, none, none, none, none, none. I can't think of 20 words for the pros.

    Cons

    Higher management may ask for opinions but never follow through with it. Advancement , bonus, and salary increase based upon on what higher ups you know or who you kiss up to. If you are a certain older age don't count on moving up. Very high turnover. Twice a year they do a massive firing so you may come in and end up with no job so NO JOB SECURITY. Call center a gossip mill. Parking is horrible at this location and building dusty and moldy.

    Advice to Management

    Listen to employees who are actually working the job they have good ideas that may make the job more manageable. Work in things that motivate your employees that will help them want to do a better job. Don't say things to just to pacify your employees, it makes you look like liars.


  4. "Find something better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Not A Professional Place in Atlanta, GA
    Current Employee - Not A Professional Place in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    The benefits and holiday pay

    Cons

    The company took at dive when they allowed people to dress unprofessional. It's not a club.

    Advice to Management

    Have a stick dresscode


  5. Helpful (1)

    "Senior Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Analyst in Atlanta, GA
    Former Employee - Account Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    I learned a lot about myself working here. BOA really helped shape me as far as long hours and dealing with constant challenging situations. I’m forever thankful for the opportunity. The pay was decent for me I was single with no kids. They offered unlimited overtime from time to time.

    Cons

    The management has no respect for the staff. They do a lot of yelling and belittling. They act like this is the only place in the world to work. Once you are in the call center it’s very hard to move up.

    Advice to Management

    Learn to treat all with respect.


  6. "Financial advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Manager in Atlanta, GA
    Former Employee - Client Relationship Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America (More than 3 years)

    Pros

    Competitive pay and or benefits

    Cons

    Sales driven, pretend to be service oriented... not so. Make sales quotas for 32 months , then miss 3 months and fired shortly thereafter.

    Advice to Management

    Do not pretend to value employees. Your daily morning threats to all employees not making their goals that upcoming day..... is an embarassment to USA, rename yourself as Bank of Iraq/Iran/ISIS


  7. Helpful (1)

    "Consumer sales associate (call center)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Sales/Service Representative in Kennesaw, GA
    Former Employee - Consumer Sales/Service Representative in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America (Less than a year)

    Pros

    15.00 and some change start rate and "commission". 10 hr shifts available with 3 days off.The trainer,coworkers, and the Team Lead are awesome.

    Cons

    They find ways to make sure u don't get the commission owed to you.micromanagement. if you have to go to the restroom you are timed and told that you must take that time off of your break.you spend your 3 off days off dreading going back .Managers ruin your sales by coming by yelling how many sales do you have.They don't have their excel system updated to where they are able to look at a spreadsheet and see how many sales you have or maybe they lack the knowledge of how to access ....so throughout the day they constantly ask you to send your sales tracker so they can see how many sales u have.They monitor your calls without a headset which is distracting and unprofessional because you will suddenly hear yourself echo from the supervisors desk and it's loud.

    Advice to Management

    Stop the micromanagement.

  8. "teller was ok when your young"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Savannah, GA
    Former Employee - Anonymous Employee in Savannah, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    being a teller was ok it's more for straight out of high people salary

    Cons

    the pay super low and basically hours

    Advice to Management

    learn great customer service tricka


  9. "Collections, Fraud, Customer Service, etc."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kennesaw, GA
    Former Employee - Anonymous Employee in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Bank of America full-time (Less than a year)

    Pros

    Non.

    Many things can be said about this dreadful employer. But it would take a long time and would be very long to read. So I’m giving you some guidelines in case you're planning to apply for a position on this company. You decide whether to or not to work for it.

    Please read bellow...

    Cons

    - In the opening ads they will never tell you exactly what the job is. They hide many things to attract gullible people.

    - The vast majority of managers, directors, team leaders, etc. are people who would never succeed in other companies or jobs. Mediocre people that over a few months or a few years years were connected with "influential" people through "personal" relationships or "friends with benefits" (please try to capture what I say) and managed to get to little higher positions than those of representatives. Anyways, their happiness does not last long because they are constantly transferred; used as objects or puppets.

    - These poor people that climbed those little positions, in their mediocre mind, they actually think they have come far and even act with an air of superiority, believing they are someone important. They seem to be proud to know codes, procedures and other things required in departments such as Fraud, Collections, Customer Service, etc. It is laughable and pathetic. There are people in positions of leaders who are alcoholics, who have behavioral problems, etc. It's all a circus!

    - The micro management is the agenda. Insecure people, whose academic background is little or have issues in their lives, make use of emotional abuse and micro management. They even force you to lie by telephone or via chat.

    - Those who work in chat are sometimes required to what they call “double chat” and are unfairly evaluated/reviewed for each chat, as if they had been assisted separately. The expectation is that, even if you’re “double chatting”, you have to give 100% in every chat. Just Imagine dealing with chats with much detail each. Inhumanly you will have to “focus on both” at once. Sometimes they will “double chat” back to back. Credit card customers: you will never know if you are being assisted exclusively or simply as part of a “double chat”.

    - Not to mention That the expected goals by people in collections are weirdly established. They shamelessly manipulate numbers. This will affect the unwary and benefit the protected by some mediocre manager.

    As for rules and procedures that seek to manipulate and take unfair advantage of customers, that is another separate issue. And it is possible that other banks do the same. So I will not mention anything about that. But if you're looking to be hired by this company, you must understand that these people are constantly hiring because all I have explained and more.

    Many people resign when realizing that it is absurd to work for these “lacking prestige” departments. The few who remain are people who need money really bad or believe that there is no life and opportunities outside Bank of America.

    The benefits offered are not bad, but they are not better than other companies’. So if you're looking for that, you better get it from a good company. Do not expose your health, only for average benefits. The hourly pay is absurdly low and enslaving.

    I was totally unaware of all this and more until I got in there. So in few months I decided to resign and fly away.

    Run from this company like a plague!


  10. "Fraud Analyst 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst II in Atlanta, GA
    Current Employee - Fraud Analyst II in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Growth Opportunities Large Company Versatility
    five

    Cons

    Constant Change Instability Salary Communication
    five

    Advice to Management

    Stability


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