Bank of America Reviews in Glendale, AZ | Glassdoor

Bank of America Glendale Reviews

3 reviews

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Glendale, AZ

3.2
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
1 Rating

3 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 498 reviews)

  • "Communication with upper management can be difficult" (in 438 reviews)

More Pros and Cons

  1. "Preferred"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preferred Relationship Specialist in Glendale, AZ
    Current Employee - Preferred Relationship Specialist in Glendale, AZ
    Recommends
    Approves of CEO

    I have been working at Bank of America (Less than a year)

    Pros

    Great hrs great pay lots of appreciation for us and customers

    Cons

    Manager arent to friendly or helpful as they say they are


  2. Helpful (1)

    "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glendale, AZ
    Current Employee - Customer Service Representative in Glendale, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Learned computer skills, I learned how to apply computer skills to the customers I served, I also learned valuable phone skills and how to deal with irate customers, it was a very good experience and I can use these skills in my next job.. it was stressful but i learned a lot about going the extra mile for my customers

    Cons

    Stress the stress on the job because we were supposed to handle the calls within a five minute time frame was very stressful and often I had to go over that time limit to satisfy my client. So it was not a very good environment

    Advice to Management

    More user friendly

  3. "Mortgage Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Collector in Glendale, AZ
    Current Employee - Mortgage Collector in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Vacation time / sick time given upfront after 90days

    Cons

    structure incentive, stressful , numbers numbers numbers,got to work a whole year to advance in your position

    Advice to Management

    n/A


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