Bank of America Reviews in Hartford, CT | Glassdoor

Bank of America Hartford Reviews

Updated April 8, 2018
52 reviews

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Hartford, CT Area

3.4
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
24 Ratings

52 Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Very wide range of career directions to go in.

    Cons

    One can feel a little overwhelmed by the size of the firm.


  2. "Great Experience!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker in Hartford, CT
    Former Employee - Relationship Banker in Hartford, CT
    Recommends
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Excellent training,good work life balance,opportunities for advancement, provided you are willing to work for it(could also depend on managers)

    Cons

    Meeting goals could be elusive from time to time that too with the bank trying to focus more and more on self service channels bringing less and less customers in.

  3. Helpful (1)

    "Home Service Specialist 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Officer in Farmington, CT
    Former Employee - Officer in Farmington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Good benefits, great co workers and bosses who work with you to ensure that you can succeed and advance

    Cons

    Stressful, calls monitored and rated.

    Advice to Management

    Allow experienced employees to use common sense and think outside the box.


  4. "Sr. Production Specialist III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Coordinator in Farmington, CT
    Former Employee - Production Coordinator in Farmington, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Parking at this location was free.

    Cons

    Senior management very predictable in promotions of the favorite associates.

    Advice to Management

    Reevaluate your programs and promote the people that have proven themselves with your fellow associates and the clients they serve.


  5. "Robot-like leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President, Financial Center Manager in Hartford, CT
    Current Employee - Assistant Vice President, Financial Center Manager in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Benefits are great, pay and hours are decent. If your leadership team is good then you’ll be fine, if not, good luck!

    Cons

    Far from empathetic leaders. It’s like you are working for machines. The sales goals are outrageous and their expectations are borderline unethical.

    Advice to Management

    Have a personality!


  6. "Best place to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treasury Manager in Farmington, CT
    Current Employee - Treasury Manager in Farmington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Career opportunity though out the country, benefits, pay for performance and recognition

    Cons

    The more you earn, the more benefits cost


  7. "Career Navigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Hartford, CT
    Current Employee - Manager in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Incredible overall compensation package (salary + health benefits + employee discounts)!

    Cons

    Difficult to differentiate your performance due to number of employees. Completing tasks which can not be measured is not always recognized.

    Advice to Management

    Set reasonable and attainable expectations for associates.

  8. Helpful (3)

    "It all depends on location and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Hartford, CT
    Former Employee - Relationship Manager in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Paid training
    Knowledge of retail banking
    Ability to earn bonuses
    Great coworkers.

    Cons

    Pay is far below industry and they try to make up for it in benefits that are still not that great

    Training is subpar. They hire people who've never been in retail banking and 80% of the training is computer based. Almost zero sales training. Once you get out on the floor you feel you know nothing and will make mistakes. Entire training class had similar issues .

    If your manager and branch manager want you to succeed, you will. If not, good luck.

    All in all, if you've never been in retail banking it's an okay place to start , but the lack of communication, organization, staffing and penny pinching that this bank does in my opinion make it almost impossible to stay.

    Advice to Management

    To be honest, the relationship managers that I've dealt with feel similarly to me in the sense that this bank is destined for another Wells Fargo situation. The goals are too high, the management is disconnected, the customers can't stand the fees and the RMs are smack in their middle of it.


  9. "HSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Equity Fulfillment Home Service Specialist II in New Britain, CT
    Current Employee - Home Equity Fulfillment Home Service Specialist II in New Britain, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America (More than a year)

    Pros

    great work environment and benefits

    Cons

    long shifts, should be able to work from HOME

    Advice to Management

    BE CONSISTENT WITH ALL EMPLOYEES......ACROSS THE BOARD


  10. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Manager in Farmington, CT
    Former Employee - Financial Center Manager in Farmington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, great management, exceptional training classes, hire the best employees, great salary, exceptional customer service, 401k

    Cons

    Promotions are not based on hard work but who like who. As a manager you are on the job 24 hours working even in bed.

    Advice to Management

    Always do the right thing


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