Bank of America Reviews in Hartford, CT | Glassdoor

Bank of America Hartford Reviews

Updated July 28, 2017
45 reviews

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Hartford, CT Area

3.4
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
18 Ratings

45 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "HSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Equity Fulfillment Home Service Specialist II in New Britain, CT
    Current Employee - Home Equity Fulfillment Home Service Specialist II in New Britain, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America (More than a year)

    Pros

    great work environment and benefits

    Cons

    long shifts, should be able to work from HOME

    Advice to Management

    BE CONSISTENT WITH ALL EMPLOYEES......ACROSS THE BOARD


  2. Helpful (2)

    "It all depends on location and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Hartford, CT
    Former Employee - Relationship Manager in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Paid training
    Knowledge of retail banking
    Ability to earn bonuses
    Great coworkers.

    Cons

    Pay is far below industry and they try to make up for it in benefits that are still not that great

    Training is subpar. They hire people who've never been in retail banking and 80% of the training is computer based. Almost zero sales training. Once you get out on the floor you feel you know nothing and will make mistakes. Entire training class had similar issues .

    If your manager and branch manager want you to succeed, you will. If not, good luck.

    All in all, if you've never been in retail banking it's an okay place to start , but the lack of communication, organization, staffing and penny pinching that this bank does in my opinion make it almost impossible to stay.

    Advice to Management

    To be honest, the relationship managers that I've dealt with feel similarly to me in the sense that this bank is destined for another Wells Fargo situation. The goals are too high, the management is disconnected, the customers can't stand the fees and the RMs are smack in their middle of it.

  3. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Manager in Farmington, CT
    Former Employee - Financial Center Manager in Farmington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, great management, exceptional training classes, hire the best employees, great salary, exceptional customer service, 401k

    Cons

    Promotions are not based on hard work but who like who. As a manager you are on the job 24 hours working even in bed.

    Advice to Management

    Always do the right thing


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Hartford, CT
    Current Employee - Branch Manager in Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Training is the best reason to work at bofa

    Cons

    sales pressure, too many conference calls and check ins

    Advice to Management

    stop with the 2 hour check ins, we are working very hard only to be humiliated if we don't have 10 core products and 4 partners by noon.


  5. "Home Loans"

    StarStarStarStarStar
    Current Employee - Home Services Specialist II in Bloomfield, CT
    Current Employee - Home Services Specialist II in Bloomfield, CT

    Pros

    The benefits are great and they try and work with their employees in difficult times. It has been a learning experience.

    Cons

    It is difficult to gauge how one is doing within the company in terms of seeking promotion. It seems to be an ever changing standard that is made more difficult by the implementation on rule and regulations.

    Advice to Management

    Continue to work on supporting your employees as they help to grow your business.


  6. "Entry level position in an office environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Hartford, CT
    Current Employee - Anonymous Employee in East Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time

    Pros

    Excellent benefits, ample vacation time, salary is decent, hours are standard with overtime pay, most of the senior management I've met are very approa challenge and kind

    Cons

    The structure, knowledge, training and communication need to be reviewed. The work environment would become more efficient.

    Advice to Management

    Please keep employees in the loop. Too many times senior project managers (VP's) wait until the last second to delegate tasks and put unneeded pressure/stress on workers


  7. Helpful (1)

    "Bank of America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker in Old Saybrook, CT
    Former Employee - Relationship Banker in Old Saybrook, CT

    I worked at Bank of America (Less than a year)

    Pros

    Very now technology applications for marketing products/services

    Cons

    Too aggressive in sales, diversity and management not on top of their business!! Lacks responsible people. Doesn't follow compliance in many areas.

    Advice to Management

    Focus on good people, compliance and approachable supervision.

  8. "HSS I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HE Home Services Specialist I in Hartford, CT
    Current Employee - HE Home Services Specialist I in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Interesting work process, competitive benefits and vacation policies, positive corporate culture

    Cons

    Regressive response to industry evolution, difficult to advance


  9. "Excellent Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farmington, CT
    Current Employee - Anonymous Employee in Farmington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Strong Support System for Employees. Another great aspect about this company is that it provides paternal leave, which is always helpful.

    Cons

    Impractical productions goals are often set and seldom reflect the reality of the situation. Egos are often brought into play, much like any other place of employment.

    Advice to Management

    Trust in your employees more when it comes to determining workload. Once you have an incentive system in place, allow them more freedom to work at their own pace. You may be surprised by the level of production that you see.


  10. "Bank Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Client Services Representative in West Hartford, CT
    Current Employee - Financial Center Client Services Representative in West Hartford, CT

    I have been working at Bank of America part-time (More than a year)

    Pros

    Banking hours and the employee benefits

    Cons

    corporate cultureheavily focused on sales


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