Bank of America Reviews in Houston, TX | Glassdoor

Bank of America Houston Reviews

Updated July 10, 2018
126 reviews

Filter

Filter

Houston, TX

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
46 Ratings

126 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "Finance Manager"

    StarStarStarStarStar
    Former Employee - Finance Director in Houston, TX
    Former Employee - Finance Director in Houston, TX

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Detail-oriented Auto Finance Manager who is adept at meeting customer expectations and resolving issues in a timely professional manner. Skilled at tracking customer balances approving loan applications and verifying customer information. Specialize in establishing productive relationships with customers seeking financing options. Expertise directing operations for Consumer Finance Call Centers with BPO multilingual inbound outbound. Sales Service Support Marketing Campaigns. Automatic Call Distributor Dialers and modern call routing multilingual procedures to merge four diverse staff groups into one cohesive team. Fluent in English, French and Spanish. Increase trade sales and revenue.

    Cons

    multilingual management experiences high volume fast paced

    Advice to Management

    NA


  2. "Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Houston, TX
    Former Employee - Loan Officer in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Steady, good benefits. Four months of paid maternity leave is pretty boss. Technology is pretty nice, and they are making progress in that area as well. It's not likely to make you six figures, but it will be a steady income for you. You'll also get reliable benefits and support, something that is totally lacking in most of the mortgage industry.

    Cons

    Low pay for the industry, though you do get a non-recoverable draw now. The non-recoverable draw for most LO's is equivalent to about $15 an hour. You're paid 28-64 basis points on each loan you close, including HELOC's. There are minimum commission amounts, usually $1,000 for a purchase and $500 for a refinance.

    Advice to Management

    If you're going to make LO's do outside sales, pay them more basis points for it. Otherwise, do more to bring in bank business. LO's will work for lower basis points as long as we know that there will be business that we don't have to bust our butts to get.

  3. "Financial solutions advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    great pay and compensation plan

    Cons

    none that i can think off


  4. "Great place except one thing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Houston, TX
    Former Employee - Teller in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    The pay and benefits are great! Holidays off. The hours were good. Got out at 4:30 almost every day. Room for advancement.

    Cons

    Overworked because they didn’t want to hire more people when needed. You could be the only teller that day, making it hard to even go use the restroom. Lunch is only 30 minutes long, which makes it hard to get food and eat it.

    Advice to Management

    Listen to what’s happening from the tellers.


  5. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Houston, TX
    Current Employee - Relationship Banker in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great Benefits, Appreciates their employees and being able to transfer anywhere there is a bank of america.

    Cons

    Its the financial industry and you are dealing with client money and financial lives. confidentiality is important


  6. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Houston, TX
    Current Employee - Relationship Banker in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits , good culture. If you work hard , you will able to be succeed here. A lot of opportunities for anyone to grow

    Cons

    Overall, it’s a job so there is a lot pressure for you to need the requirements. Managers can be a little more friendly


  7. Helpful (2)

    "Retail Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Houston, TX
    Current Employee - Relationship Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good benefits, OK pay for someone that may have not have a college education but if you do try a different alternative.

    Cons

    Retail banking entrapment, good luck pursuing a different career pathway once you get into one of their branches.

    Advice to Management

    Stop lying about career growth, yes some people are motivated by money but others really want to add to their skills set through different career paths even if it means a pay cut. Overall just be transparent about what career paths are available from day one so people don't waste their time in a position that will never get them where they eventually want to be.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Consistent, hard working and an overcomer

    Cons

    hates chaos will make sure you stay accountable

    Advice to Management

    Loyalty is key


  9. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CsrII in Houston, TX
    Current Employee - CsrII in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Benefits, Tuition reimbursements, paid holidays

    Cons

    hard to move up unless you're bff with your boss.


  10. "Great company but needs some changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Houston, TX
    Current Employee - Relationship Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Amazing benefits, great compensation program, great hours, paid holidays, and 3 weeks paid vacation. Reimbursement for any outside of the norm traveling.

    Cons

    Very stressful sales environment. Goals are a little too high for some centers that don’t have right traffic for those numbers. Too much sales pressure. Most full time employees are made to work 6 days a week. Only Sunday’s are off.

    Advice to Management

    Take a look at what happened to competitors like Wells Fargo and don’t let it happen to you. The pressure for sales is real. Maybe back off so the same thing doesn’t happen to BOA.


Showing 126 of 19,580 reviews
Reset Filters