Bank of America Reviews in Houston, TX | Glassdoor

Bank of America Houston Reviews

Updated February 5, 2017
103 reviews

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Houston, TX

2.8
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
35 Ratings

103 Employee Reviews

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  1. "Financial service associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Associate in Houston, TX
    Current Employee - Financial Service Associate in Houston, TX

    I have been working at Bank of America (More than a year)

    Pros

    Pay and great work life balance, love the people and my team

    Cons

    nothing so far since i am working there


  2. "Unacknowledged, Zero Incentive, Overworked, beyond stressed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Analyst in Houston, TX
    Current Employee - Senior Operations Analyst in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Benefits ($500 off with a completed physical by a deadline), free gym access which won't probably be exercised - pun intended, flexible work hours just as long as you come to work by 9, put in your 8 hours

    Cons

    Be prepared to be overworked, overwhelmed, and overstressed. Also if you were promised one role, be prepared to possibly be assigned to something else, manager is uninvolved, parking is NOT included be prepared to dish out $77/month, understaffing is a major issue, since turnover is high they should be ready to staff ASAP but the process is painfully slow, no incentive to meet yearly performance goal as the specific tier my position falls under is not raise or bonus qualified, they will not budge when it comes to counteroffers and stating parking as a considered expense, offers no training manual, guide, or desktop procedures or very minimal one on one training and just throws you in the loop and anticipates you make a mistake and a checker will catch it and let you know, they will sell you on being overtime qualified and won't take a counteroffer, but also note that they will monitor your OT and if it's over five hours they will want to have a talk with you, no cups in the kitchen per form of cost cutting, never any lunches and not a single holiday party or networking event or meetings

    Advice to Management

    Managers are not involved with processes, instead of getting involved they are nonchalant and do not distribute tasks evenly. When a team is understaffed they will pawn it on other already overwhelmed super busy employees so they won't need to do the dirty work, some business practices may make you question ethics, managers do not help set SMART goals and seem to pile work on you when they they you're good at handling the work, no incentives to try harder, no reward system (i.e. Monthly or quarterly team lunches or acknowledgements just complaints and higher expectations)


  3. "Good benefits, poor staffing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Houston, TX
    Current Employee - Financial Center Manager in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Competitive salary
    Tuition reimbursement
    Health coverage
    Good hours
    The company is investing in new technology and new ideas constantly
    Feedback given to the highest levels of leadership is acted upon

    Cons

    Not enough money for supplies
    Not enough staff
    Poor communication from leadership
    Regional leadership takes no ownership of staffing issues
    Staffing recruiters don't care about hiring managers' goals
    Many branches have to close services due to staffing issues caused by regional leadership.
    Hiring replacements can take 4-12 weeks, so you end up just trying to keep the wrong people working for you instead of having high standards for things like attendance or service

    Advice to Management

    Allow managers to have more authority, staff up your financial centers, shorten training time and background check time to allow us to replace people. Explain and communicate hiring freezes. Create an anonymous way to communicate with regional leadership.


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  5. "decent job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America (More than a year)

    Pros

    working at bank of america provided lots of vacation time. you get more vacation per year you work

    Cons

    the job at bank of america is very sales oriented. you are asked to push sales even though customers do not need products

    Advice to Management

    lay off the sales goals or you will become like wells fargo bank with all of their fraud and what not


  6. "Best Job Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistance Support Team/Auditor in Houston, TX
    Former Employee - Customer Assistance Support Team/Auditor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    The pay , benefits, and atmosphere was amazing!!!! I was able to move up in the business very quickly and made life long friends. When I was diagnosed with Stage 3 Ovarian Cancer right after I was promoted , my managers were very understanding and allowed me to continue my position after battling cancer. The health benefits allowed me to deal with cancer without having to worry alot about the medical bills!!! I miss working for Bank of America!

    Cons

    I have absolutely nothing bad to say about working for BOA

    Advice to Management

    Keep up the great work!


  7. "Good Benefits but Demanding Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Houston, TX
    Former Employee - Vice President in Houston, TX

    I worked at Bank of America full-time (Less than a year)

    Pros

    Benefits - Paternity Leave (even though I did not use it)

    Cons

    Work life balance is not the best

    Advice to Management

    Bridge the gap between responsibility and compensation


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Bank of America full-time (More than 3 years)

    Pros

    5 weeks vacation 1 week personal time 1 week you can buy, quarterly bonus Child care reimbursement and college tuition reimbursement.

    Cons

    None that I can think of


  9. "Retail brokerage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Houston, TX
    Current Employee - Senior Financial Analyst in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bank of America (More than a year)

    Pros

    It's a big slow machine so you can hide our for a long time while doing very little before anyone catches on.

    Cons

    Stifled by regulations around every turn, they Nickle and dime you to death.

    Advice to Management

    Retire.


  10. "Bank of America"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Specialist in Houston, TX
    Former Employee - Quality Assurance Specialist in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America (More than 3 years)

    Pros

    Good standard 4 weeks vacation

    Cons

    Long hours, having to work with global teams.


  11. Helpful (1)

    "Loan Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in Houston, TX
    Current Employee - Mortgage Loan Officer in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Bank of America (More than a year)

    Pros

    None besides the company benefits like 401k plan

    Cons

    No commitment to customer service whatsoever! "Customer delight" is just smoke and mirrors.
    No commitment to keeping good loan officers. Loan officer is expected to turn in a fully approved loan so that there is nothing left for the underwriter or the processor to do. As a loan officer you will do all the work and recieve very little pay for it. Makes sense as we are 100% commission. Too many cons to mention. Very chauvinistic environment. Only the men seem to advance.

    Advice to Management

    Put the emphasis on the customer and try to salvage your terrible reputation with the realtors and sellers.
    Learn how to close loans on time! Both refinances and purchases!



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