Bank of America Reviews in Houston, TX | Glassdoor

Bank of America Houston Reviews

Updated April 15, 2018
123 reviews

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Houston, TX

3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
45 Ratings

123 Employee Reviews

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Pros
Cons
  • Bonuses Training Work life balance (in 489 reviews)

  • Communication with upper management can be difficult (in 432 reviews)

More Pros and Cons

  1. "Finance Manager"

    StarStarStarStarStar
    Former Employee - Finance Director in Houston, TX
    Former Employee - Finance Director in Houston, TX

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Detail-oriented Auto Finance Manager who is adept at meeting customer expectations and resolving issues in a timely professional manner. Skilled at tracking customer balances approving loan applications and verifying customer information. Specialize in establishing productive relationships with customers seeking financing options. Expertise directing operations for Consumer Finance Call Centers with BPO multilingual inbound outbound. Sales Service Support Marketing Campaigns. Automatic Call Distributor Dialers and modern call routing multilingual procedures to merge four diverse staff groups into one cohesive team. Fluent in English, French and Spanish. Increase trade sales and revenue.

    Cons

    multilingual management experiences high volume fast paced

    Advice to Management

    NA


  2. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Houston, TX
    Current Employee - Relationship Banker in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great Benefits, Appreciates their employees and being able to transfer anywhere there is a bank of america.

    Cons

    Its the financial industry and you are dealing with client money and financial lives. confidentiality is important

  3. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Houston, TX
    Current Employee - Relationship Banker in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits , good culture. If you work hard , you will able to be succeed here. A lot of opportunities for anyone to grow

    Cons

    Overall, it’s a job so there is a lot pressure for you to need the requirements. Managers can be a little more friendly


  4. "Retail Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Houston, TX
    Current Employee - Relationship Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good benefits, OK pay for someone that may have not have a college education but if you do try a different alternative.

    Cons

    Retail banking entrapment, good luck pursuing a different career pathway once you get into one of their branches.

    Advice to Management

    Stop lying about career growth, yes some people are motivated by money but others really want to add to their skills set through different career paths even if it means a pay cut. Overall just be transparent about what career paths are available from day one so people don't waste their time in a position that will never get them where they eventually want to be.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Consistent, hard working and an overcomer

    Cons

    hates chaos will make sure you stay accountable

    Advice to Management

    Loyalty is key


  6. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CsrII in Houston, TX
    Current Employee - CsrII in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Benefits, Tuition reimbursements, paid holidays

    Cons

    hard to move up unless you're bff with your boss.


  7. "Great company but needs some changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Houston, TX
    Current Employee - Relationship Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Amazing benefits, great compensation program, great hours, paid holidays, and 3 weeks paid vacation. Reimbursement for any outside of the norm traveling.

    Cons

    Very stressful sales environment. Goals are a little too high for some centers that don’t have right traffic for those numbers. Too much sales pressure. Most full time employees are made to work 6 days a week. Only Sunday’s are off.

    Advice to Management

    Take a look at what happened to competitors like Wells Fargo and don’t let it happen to you. The pressure for sales is real. Maybe back off so the same thing doesn’t happen to BOA.

  8. "small business consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great benefits, good philosophy, possibilities of advancement

    Cons

    too many lines of business, branch managers not in charge of personnel and resent not having control, sometimes high performance goals

    Advice to Management

    follow through on you promises to employees


  9. "Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Houston, TX
    Current Employee - Relationship Manager in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Strong , reputable company . Opportunity to meet and make a difference in peoples lives

    Cons

    no cons , basically you control your own career path

    Advice to Management

    less micromanagent


  10. "More of Outside Sales than initially communicated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lending Specialist in Houston, TX
    Current Employee - Lending Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    You get some leads from the bank. Not enough for a career for sure. Fairly good insurance and benefits. You can get tuition reimbursement.

    Cons

    You will starve if you only have those bank leads. Also, realtors will shy away since it is a big bank. So it's not very possible to build business.

    Advice to Management

    Improve training for underwriting, don't push useless metrics, and be honest about lead flow with new hires. Pay a competitive amount of bps for self sourced leads and improve processing so it is possible to get outside business.


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