Bank of America Reviews in Los Angeles, CA | Glassdoor

Bank of America Los Angeles Reviews

Updated October 19, 2018
331 reviews

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Los Angeles, CA

3.2
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
151 Ratings

331 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 506 reviews)

  • "Lack of communication in upper management" (in 441 reviews)

More Pros and Cons

  1. "lock box"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - California in Los Angeles, CA
    Former Employee - California in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    great place to work at

    Cons

    location was in a busy place downtown

    Advice to Management

    global recognition


  2. "Managing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director in Los Angeles, CA
    Former Employee - Managing Director in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Amazing platform to provide full array of client services/products/solutions

    Cons

    Very bureaucratic, high turnover in many areas

  3. "Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Los Angeles, CA
    Former Employee - Mortgage Loan Processor in Los Angeles, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Location, staff was great. I really liked this job.

    Cons

    Salary was not the best and all over the place. Do not get raises.


  4. Helpful (1)

    "Relationship Manager - Too Sales Oriented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Los Angeles, CA
    Current Employee - Relationship Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    The benefits are nice, full medical, preferred rewards platinum benefits which include 30 free stock trades a month and premium accounts/credit cards with no fees. Its a great feeling being able to help clients with their finances when they need guidance.

    Cons

    The job is way to focused on sales. Management wants you to push out credit cards and accounts to every customer that walks in the door, regardless if they are 95 years old and cannot even manage a basic checking account. If you are not a top producer (and even if you are and your colleagues are not) you will be forced to join "shaming calls" where you explain why you didn't apply for x amount of credit cards that day. You also have to fill out about 5 papers for every customer you help, regardless if you were just helping them reset a pin number or replace a debit card. One paper is a screenshot of their account activity, another paper is a checklist that certifies the customer agreed to open an account/credit card and you gave them the proper disclosures, another paper with an explanation of why or why did you not enroll the customer in online banking, etc etc. My negative review is largely based on bad management so it could be different for you. But I've worked for 4-5 different managers and they are all the same. They are just crapping down the corporate ladder and you just happen to be under them, catching it all.

    Advice to Management

    Focus on what the company claims to be core values which is assisting clients and improving their financial journey. If you make this your top priority and less number oriented, the sales will come natural and employee morale will be much higher. This is coming from a top performer both in my branch and my market.


  5. "Creative Video Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Videographer/Editor in Los Angeles, CA
    Current Employee - Videographer/Editor in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Bank of America part-time (More than a year)

    Pros

    Great vision for the development of creativity

    Cons

    Not too much activity sometimes

    Advice to Management

    Invest more in video and promotion


  6. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Los Angeles, CA
    Current Employee - Relationship Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great and lots of opportunity.

    Cons

    Sometimes recognition isn't giving when you did your best. You need to know the right people.


  7. "Great company in a never ending state of transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treasury Solutions Analyst in Los Angeles, CA
    Current Employee - Treasury Solutions Analyst in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Tools and resources provided are plentiful. Brand sells itself.

    Cons

    Stale outdated management and lackluster salary.

    Advice to Management

    Step up the compensation and focus on grooming the next generations rather than the existing non-preforming outdated leadership.

  8. Helpful (1)

    "small business banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Sales Consultant in Los Angeles, CA
    Former Employee - Small Business Sales Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    great job with lots of opportunity to make money and work hard

    Cons

    lots of sales constantly needing to look for more business all about the numbers

    Advice to Management

    take care of your employees


  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great pay and benefits. Plenty of work/life balance

    Cons

    Constant change in reporting structures. Too many chefs and not enough Indians.
    Often new tings are rolled out and there are TONS of growing pains.

    Advice to Management

    Need to have technology available before trying to roll out new things.


  10. "No sense of loyalty at this bank."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Los Angeles, CA
    Former Employee - Senior Vice President in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Salaries are decent. Benefits are very good. Most positions start with 4 weeks of paid vacation and 10 days sick time.

    Cons

    You’re just a number. Extremely political and in a constant state of change. Re-orgs on a monthly basis and exec management is clueless. Unless you’re a politician, you will never survive. Massive and continuous layoffs that never end. There is no sense of stability or security whatsoever. Everyone is constantly on edge waiting for the next re-org, layoff or management change.

    Advice to Management

    Pay attention to the culture surveys. Stop pretending you care and take action to remove the middle and upper middle managers who do not share your vision. Stop the constant cycle of re-orgs, layoffs and more re-orgs.


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