Bank of America Reviews in Los Angeles, CA | Glassdoor

Bank of America Los Angeles Reviews

Updated October 13, 2017
301 reviews

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Los Angeles, CA

3.3
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
139 Ratings

301 Employee Reviews

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Pros
Cons
  • Work life balance has to be earned (in 446 reviews)

  • Upper management don't listen to those located in other cities (in 398 reviews)

More Pros and Cons

  1. Helpful (1)

    "Safe Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Management Officer in Los Angeles, CA
    Current Employee - Portfolio Management Officer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    BofA provides a welcoming work environment with structure and stability. The Company offers great perks (401k matching, health benefits) and really drives a culture of diversity and inclusion. Out of all the big banks, I believe BofA has garnered a better reputation and instills a risk framework that drives responsible growth. Upper management is strong.

    Cons

    A desk job with little room to move up besides the annual promotion. Because BofA is a regulated institution, much of your work involves compliance and related issues. As well, it is a very bureaucratic structure and it is very easy to get lost in the different lines of businesses. Minimal feelings of empowerment.


  2. "Not that good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Los Angeles, CA
    Former Employee - Operations Manager in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    quarterly bonus and 120 hours of vacation

    Cons

    Didn't get schedule for the week until the weekend before. No raise after being there for a few years. No advancement opportunities. No support for being short staffed.

    Advice to Management

    Build a better culture for employees. Lack of recognition and investment in employees.

  3. "Former Loan Mod employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Los Angeles, CA
    Former Employee - Customer Service Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Excellent training, excellent benefits and salary. Great team building exercises.

    Cons

    We were often expected to work Saturdays. We were told that we could only remain in a position for 2 years; if we did not advance rapidly, we were out of work.

    Advice to Management

    Some employees should remain in one position for longer that a year or two. This practice would lower the strain on the staff for the constant advancement; while creating expertise in your customer service. It would also lower the constant employee turnover; lowering the overhead of constant hiring and training new employees.


  4. "Not the best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Los Angeles, CA
    Former Employee - Teller in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    Easy job, not too stressful

    Cons

    Hard to move up, favoritism

    Advice to Management

    Be more mindful of lower level employees and their concerns along with the higher level ones


  5. Helpful (1)

    "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Los Angeles, CA
    Current Employee - Relationship Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Benefits ok salary holidays off socially respectable good team mates and coworkers technologically advanced good banking products safe place to bank

    Cons

    Stress, pressure politics bad management no career advancement extreme micro managing sales is number one focus schedules are brutal you’re there over 40 hours a week

    Advice to Management

    Focus on your people instead of your products


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lending Consultant in Los Angeles, CA
    Current Employee - Lending Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    I have worked for Bank of America off and on since 2009. This is a great company to work for. The training programs are excellent and the professional opportunities are vast.

    Cons

    However, the team you work with is really what makes or breaks your career. If you don't have a manger who supports or believes in you, you won't go anywhere. At Bank of America, I have had five different managers and only two of them really pushed me to exceed. They felt that my advancement marked how successful they were at their job. The other three felt that I was simply a number. A faceless employee who was there to make them look good.

    Advice to Management

    Believe in and support your team. Success is defined in many ways... not just financial.


  7. "Foreclosure specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Hours were good (8-5, M-F). Pay was adequate for position.

    Cons

    Policy regarding sick leave was contrary to Labor Law and discriminatory. No way to advance. Had to train team but did not receive any additional money for being a lead person.

    Advice to Management

    Made first level 'managers' adhere to company policies and existing Labor Laws. I would never work for this company again.

  8. "check fraud analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Check Fraud Analyst in Los Angeles, CA
    Former Employee - Check Fraud Analyst in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America (More than a year)

    Pros

    good benefits, good 401K match

    Cons

    company hires many contractors and no room for promotion within the company.

    Advice to Management

    please consider internal talent for promotions


  9. "Relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Generally speaking It is a stable job, and with benefit as health insurance and 401k match up to five per cent

    Cons

    Needs a lot of time to be spent for this job, life/ work time can't be balanced. On the job description it only says Saturday could be asked to work, actually it would require you to work almost every Saturday, so it is kind hard to have regular weekends direct sales manager will constantly give relationship managers( previously called personal banker) pressure on sales. Micro training on you through the branch manager as well. not only do your sales jobs but also help the csr to reduce their traffic for daily routine
    A lot of conference call and meeting required, so far this job is asking employees do more and more work, but the hour pay is not changing at all

    Advice to Management

    Bank of America is a large company with different levels of management. Besides by asking employees to do annually survey, actually it would help if the upper management can change some policy to fit the employee needs. A good company should take care employees in real and sufficient ways instead of just doing some as a routine and nothing be changed


  10. "Great culture and environment to work in."

    StarStarStarStarStar
    Former Employee - SQL Developer in Los Angeles, CA
    Former Employee - SQL Developer in Los Angeles, CA
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great company culture developed by the bank.

    Cons

    Business did not figure how to make home loans division profitable.


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