Bank of America Reviews in Los Angeles, CA | Glassdoor
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    Bank of America Los Angeles Reviews

    Updated June 18, 2018
    1,082 reviews

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    Los Angeles, CA Area
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Bank of America President & CEO Brian T. Moynihan
    Brian T. Moynihan
    497 Ratings

    1,082 Employee Reviews

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    Pros
    Cons

    • "Bonuses Training Work life balance" (in 492 reviews)

    • "Communication with upper management can be difficult" (in 435 reviews)

    More Pros and Cons

    1. "customer services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Personal Banker in Manhattan Beach, CA
      Current Employee - Personal Banker in Manhattan Beach, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 10 years)

      Pros

      its a good company to work for but does not taking care of their employee and no career opportunity to grow with the company

      Cons

      no opportunity with bank of America to grow

      Advice to Management

      management is not really great

    2. "Changed my life"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Mortgage Servicing Specialist III in Thousand Oaks, CA
      Former Employee - Mortgage Servicing Specialist III in Thousand Oaks, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Bank of America full-time (More than 8 years)

      Pros

      Best employee relations. Enjoyed atmosphere of working in larger campus experience.

      Cons

      Not communicating prior to layoff - they just surprise you as soon as you arrive one morning.

      3. Join the Bank of America team
      See Our Latest Jobs

    3. "The experience was great and I was able to attain many different skills that I am able to utilize on a daily basis."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Manager in Lancaster, CA
      Former Employee - Manager in Lancaster, CA
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      I loved opening accounts and building new relationships with customers. I also loved my staff and I enjoyed watching them progress and grow professionally.

      Cons

      There were not many cons working at Great Basin Federal Credit Union. The staff was great, the customers were great and upper management was top notch.

    4. "Great company in a never ending state of transformation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Treasury Solutions Analyst in Los Angeles, CA
      Current Employee - Treasury Solutions Analyst in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 5 years)

      Pros

      Tools and resources provided are plentiful. Brand sells itself.

      Cons

      Stale outdated management and lackluster salary.

      Advice to Management

      Step up the compensation and focus on grooming the next generations rather than the existing non-preforming outdated leadership.

    5. Helpful (1)

      "small business banker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Small Business Sales Consultant in Los Angeles, CA
      Former Employee - Small Business Sales Consultant in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Bank of America full-time (More than a year)

      Pros

      great job with lots of opportunity to make money and work hard

      Cons

      lots of sales constantly needing to look for more business all about the numbers

      Advice to Management

      take care of your employees

    6. Helpful (1)

      "High goals and micro managed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Relationship Manager in Culver City, CA
      Current Employee - Relationship Manager in Culver City, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (Less than a year)

      Pros

      Good pay, good benefits, nice title, and office

      Cons

      Micro managed, will try to get rid of you any way possible if you aren’t hitting goal

      Advice to Management

      None

    7. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Los Angeles, CA
      Current Employee - Anonymous Employee in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 5 years)

      Pros

      Great pay and benefits. Plenty of work/life balance

      Cons

      Constant change in reporting structures. Too many chefs and not enough Indians.
      Often new tings are rolled out and there are TONS of growing pains.

      Advice to Management

      Need to have technology available before trying to roll out new things.

    8. "Bank Teller"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bank Teller in Garden Grove, CA
      Former Employee - Bank Teller in Garden Grove, CA
      Recommends

      I worked at Bank of America part-time (Less than a year)

      Pros

      The starting pay was decent, schedule was predictable and room for growth.

      Cons

      Terrible assistant manager and vacations had to be scheduled at the beginning of the year.

    9. "Review from a former employee of 10yrs"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Commercial Credit Analyst in Brea, CA
      Former Employee - Commercial Credit Analyst in Brea, CA
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Bank of America full-time (More than 10 years)

      Pros

      Awesome benefits! Honestly they can not be compared to any other financial institution in their industry. From matching up to 7% on 401k, providing four months maternity/bonding time to providing reasonable health coverage prices, BOA hands down has the best benefits.

      Cons

      Although diversity and inclusion are apart of the banks mantra, its not completely honored. I was the only black person on my team of 95% Hispanics. Diversity sure.....inclusion...not so much from my experience in the Brea, CA location.

      BOA is also slow to promote. It is alllllll about who you know. Networking will be your primary tool to grow, not your skill set.

      Lastly, HR, they are not as supportive as they promote. Although the bank advertises that you can go to HR and report things however as soon as you do, you direct manager is made aware of it.

      *Disclaimer* These experiences are not a reflection of the entire bank as a whole, I am only talking about the contact center location in Brea,CA.

    10. "Collections specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Collections Specialist in Brea, CA
      Current Employee - Collections Specialist in Brea, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than a year)

      Pros

      Paid time off, paid sick time, 401k, plenty of overtime, fair pay.

      Cons

      Parking always full, not all managers are the best

      Advice to Management

      Look for the weak links in leadership to improve

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