Bank of America Merchant Services Reviews

Updated Jan 19, 2021

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3.7
62%
Recommend to a Friend
71%
Approve of CEO
Bank of America Merchant Services Chief Executive Officer Tim Tynan  (no image)
Tim Tynan
165 Ratings
Pros
  • "Pay is great for the market and work-life balance is the best I’ve dealt with in my career(in 30 reviews)

  • "Employees get to work from home(in 17 reviews)

Cons
  • "BAMS listens to feedback and seeks the make fact based decisions from my experience (8 years with BAMS plus 19 with Bank of America before that)(in 13 reviews)

  • "Micromanagement, compensation plan changes to frequently, less beneficial since they went public(in 12 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America Merchant Services full-time for more than a year

    Pros

    Ability to make own schedule and as much money as you want.

    Cons

    Working with small business only

  2. "Good opportunity for outside sales"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Consultant in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America Merchant Services full-time for more than a year

    Pros

    - flexibitlity with schedule - work outside of the bank - independent work - commission opportunity on POS sales - residual income from merchant CC monthly volumes

    Cons

    - limited promotional opportunities. - usually work longer hours than normal bankers - clients will call you outside of business hours

    Continue reading

  3. "It was a great company."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Relation Specialist in Coral Springs, FL
    Recommends
    Positive Outlook

    I worked at Bank of America Merchant Services full-time

    Pros

    Excellent company and great benefits. Growth opportunity.

    Cons

    This company is no longer in business as of 6/30/2020

  4. "Good sales start up job"

    3.0
    Former Employee - Account Executive 

    I worked at Bank of America Merchant Services full-time

    Pros

    competive pay and flex schedule

    Cons

    mangement yells and is condescending

  5. "Company went away for a reason"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Control Officer in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America Merchant Services full-time

    Pros

    Work/Life Balance is great and there is plenty of flexiblity

    Cons

    Executive Leadership is not qualified to run a business

  6. "Great company to work for"

    5.0
    Former Employee - Corporate Trainer in Coral Springs, FL

    I worked at Bank of America Merchant Services full-time

    Pros

    Great company, great leadership and benefits. Culture is awesome and they allow you to be creative and take risks.

    Cons

    The company is dissolving so that's disappointing.

  7. "Greest6"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America Merchant Services full-time for more than 3 years

    Pros

    The benefits are great for families

    Cons

    Long hours and long period of time on feet

  8. "Fair company, decent outlook!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Sales Specialist in Liberty Lake, WA
    Recommends
    Neutral Outlook

    I have been working at Bank of America Merchant Services full-time for more than 5 years

    Pros

    Empowering management, enjoyable atmosphere, likable coworkers.

    Cons

    Comp plans change often and rarely for the better. Upward mobility FEELS limited.

  9. "A solid career, good leaders, and overall great experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Consultant in Coral Springs, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America Merchant Services full-time for more than a year

    Pros

    Solid pay and commission structure. Friendly coworkers and managers

    Cons

    Minor things for the most part, nothing note worthy

  10. "Great Company"

    5.0
    Former Employee - Business Consultant 

    I worked at Bank of America Merchant Services full-time

    Pros

    You get leads from banking centers and build great relationships.

    Cons

    Never had any cons for them.

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