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Bank of America Merchant Services Reviews
Updated Nov 9, 2022
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Found 361 of over 368 reviews
56% Recommend to a Friend
66% Approve of CEO
Found 361 of over 368 reviews
Popular
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Recommend to a Friend
Approve of CEO
Tim Tynan
182 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
- "great office environment and chances to work from home as well as extensive travel" (in 10 reviews)
Cons
- "Senior leadership at the top doesn't recognize the dysfunctional second line leaders in place running the sales organization." (in 11 reviews)
- "Start asking for the troops out on the field for the opinion because upper management has mo clue nor hasnt even sold before." (in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Pros
very good company to work for
Cons
very good company to work for however long hours
- Former Employee, more than 3 years★★★★★
Great if you know what you are doing
Nov 9, 2022 - Business ConsultantRecommendCEO ApprovalBusiness OutlookPros
Set your own hours and pace
Cons
You can feel alone on an island
- Former Employee★★★★★
Smaller organization with big company experience
Sep 27, 2022 - Risk ManagerRecommendCEO ApprovalBusiness OutlookPros
Smaller organization, friendly culture and people
Cons
Because it is a smaller organization technology and systems aren't as robust
- Current Employee, more than 3 years★★★★★
Pros
A great atmosphere Great pay
Cons
I didn't experience any with my time there
- Former Employee, more than 1 year★★★★★
Pros
Back hours and holidays off.
Cons
Vacation options limited due to most senior employees choosing their vacation weeks first.
- Former Employee★★★★★
Pros
Great culture from the top down
Cons
Company is no longer in business
- Current Employee, less than 1 year★★★★★
Pros
Hands off management and low micro managing
Cons
Culture is not collaborative and work place siloed
- Current Employee, more than 5 years★★★★★
Good company
Feb 23, 2022 - Client Advocate Specialist in Fort Lauderdale, FLRecommendCEO ApprovalBusiness OutlookPros
Managers are lenient when it comes to taking time off. They offer great benefits and some managers are willing to get you to the next level.
Cons
There is a lost of trust and morale due to office gossip and favoritism among colleagues and management.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Work balance, compensation, cool title
Cons
Sales support, success depends on territory
- Current Employee★★★★★
Pros
Pay is good, recognition is shown
Cons
Push for numbers. Stressful environment
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Bank of America Merchant Services Reviews FAQs
Bank of America Merchant Services has an overall rating of 3.5 out of 5, based on over 368 reviews left anonymously by employees. 56% of employees would recommend working at Bank of America Merchant Services to a friend and 47% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
56% of Bank of America Merchant Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bank of America Merchant Services 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Bank of America Merchant Services to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.
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