Bank of America Merchant Services Reviews | Glassdoor

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Bank of America Merchant Services Reviews

Updated Oct 9, 2019

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Found 300 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
61%
Approve of CEO
Bank of America Merchant Services CEO Tim Tynan  (no image)
Tim Tynan
155 Ratings
  1. Featured Review
    Helpful (3)

    "Great Place to work - Highly Recommend!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Leader in Miami, FL
    Recommends
    Approves of CEO

    I have been working at Bank of America Merchant Services full-time for more than 10 years

    Pros

    One of the fastest moving industries - provides sales associates an opportunity at "business ownership", and opportunity to reap what you sow $. Engaged with employees, they listed to feedback and take action. Client centric, evolving technology, GREAT people. Amazing bank partnership.

    Cons

    Sales is not for everyone: You must be a self-disciplined, organized, person with a HUNGER to compete and succeed, while ALWAYS doing what's right. Put others ahead of yourself - is that a con?? maybe not for YOU! :)

    Advice to Management

    Keep listening to and putting associates FIRST.

    Bank of America Merchant Services2019-01-19
  2. "Culture needs improving as well as management styles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Implementation Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America Merchant Services full-time for more than 3 years

    Pros

    + Fairly good pay. + Convenient location.

    Cons

    - Management style is one of hierarchy and who you know. - Processes are out of date. - Culture needs massively improving. Out of date management. - Limited care for employee's mental health and wellbeing.

    Bank of America Merchant Services2019-10-09
  3. "A great place to work in payments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Digital Strategy in Charlotte, NC

    I have been working at Bank of America Merchant Services full-time for more than a year

    Pros

    Benefits, work environment, diversity, professionalism, leadership

    Cons

    Building consensus for innovation can be slow across parts of the organization

    Bank of America Merchant Services2019-10-01
  4. "Do not trust the system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Phoenix, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America Merchant Services full-time for more than a year

    Pros

    Good benefits, some good warm leads

    Cons

    - do NOT trust the system, strategy and resources they give you . It simply is not enough to make your numbers. They tell you to go the banking centers to find business and do nothing else. Maybe one year you have luck, and you make your numbers just form the bank's leads, but generally that will not be enough to make your numbers. They will set you up on a failure course, and they will blame you for not making the... numbers, despite you have done everything they told you to do. - Territories, that are theoretically are curved out as equal are not equal at all. But the moment one or two good bankers leave, a good banking center suddenly becomes a no producer. - Bad management decisions: for about 2 years, we had to use a useless tablet to work on, they took away our laptops. We lost a lot of business. By the time they fixed the problem a lot of good people left the company as people did not make the numbers as a result of being ineffective at work because of the useless tablet.

    Show More

    Advice to Management

    Keep doing what you are doing :))))))

    Bank of America Merchant Services2019-09-30
  5. "Great place to work and make a difference."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Vice President 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America Merchant Services full-time for more than 8 years

    Pros

    You have the visibility and flexibility of working in a medium sized company, as well as, the support and capabilities of its large JV parents, First Data and Bank of America.

    Cons

    Limited career path in the JV.

    Bank of America Merchant Services2019-09-23
  6. "Great place to sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Consultant in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America Merchant Services full-time for more than 5 years

    Pros

    Excellent partners and line of products/solutions to sell. Autonomy to prioritize your week and make your own schedule. Residual income is good after first year.

    Cons

    As of 2020 position is being dissolved as a result of First Data and BOA separating. Banc of America Merchant Services LLC will be no longer. Future is uncertain.

    Bank of America Merchant Services2019-09-04
  7. Helpful (1)

    "Good company to learn merchant services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Consultant in Melville, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America Merchant Services full-time for more than a year

    Pros

    Work life balance, flexible schedule

    Cons

    Have to wait over a year to get a good grasp on the industry to make money

    Advice to Management

    Hire leaders who know what they’re doing and what they’re talking about

    Bank of America Merchant Services2019-08-28
  8. "Review of BAMS"

    StarStarStarStarStar
    Current Employee - Product BC 

    I have been working at Bank of America Merchant Services full-time for more than 5 years

    Pros

    Money, benefits, constant change so keeps it interesting

    Cons

    All good lots of change, reccomended.

    Bank of America Merchant Services2019-08-27
  9. "Good to do but not for more than a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Coordinator 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America Merchant Services full-time for more than a year

    Pros

    well paying job for what you actually do.

    Cons

    Gets very repetitive and boring at times

    Bank of America Merchant Services2019-08-16
  10. "Great work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Marketing in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America Merchant Services full-time for more than 3 years

    Pros

    great work life balance, good salary

    Cons

    not many opportunities for advancement

    Bank of America Merchant Services2019-07-30
Found 300 reviews