Bank of America Reviews in Miami, FL | Glassdoor

Bank of America Miami Reviews

Updated March 27, 2018
88 reviews

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Miami, FL

3.1
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
44 Ratings

88 Employee Reviews

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Pros
Cons
  • Bonuses Training Work life balance (in 490 reviews)

  • Communication with upper management can be difficult (in 433 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great corporate company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Miami, FL
    Current Employee - Relationship Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Preferred rewards benefits, 401k matching, commission and salary well paid (compared to market) if one works hard. Promotion from within, company invest in your own growth.

    Cons

    The Co Health benefits not covered 100%. Dental is no good even with the best plan offered. Salary needs a bump.

    Advice to Management

    As regulation increases and more procedures are implemented to follow such while goals and expectations continue to increase commission becomes more difficult to option, salary should be compensated.


  2. "Very professional atmosphere. Best company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Secretary in Miami, FL
    Current Employee - Secretary in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    High growth opportunities. Helpful colleagues

    Cons

    Hours of work not flexible

    Advice to Management

    Keep employees happy

  3. "Slow service in every branch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Non very expensive fees and slow service

    Cons

    Only one teller policy

    Advice to Management

    Política more tellers behind the counter


  4. "Senior Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Miami, FL
    Former Employee - Teller in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Family friendly. Grea place t to learn how to give the best service to customers. Great benefits.

    Cons

    Open on Saturday. Sometimes when you love your job their is hard to see the cons.

    Advice to Management

    None.


  5. "Going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Miami, FL
    Current Employee - Teller in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America part-time (More than 5 years)

    Pros

    Insurance, 401k, hours, Sundays off

    Cons

    Short staffed, too much pressure on associates in the branches, get yelled at all day every day by customers. Not recognized.

    Advice to Management

    Hire more people, better customer service, focus on all parts of the bank not just one. Stop leaving the tellers to fend for themselves.


  6. "Good Company, Bad Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend

    I have been working at Bank of America full-time

    Pros

    The company has some good benefits, such as good health insurance, generous vacation time (depending on position), sick time, maternity/paternity leave and growth potential.

    Cons

    The department I work in is extremely disorganized and employees basically do what they want. The bad/mediocre employees enjoy this as there is no accountability for their bad behaviors. In the end, the good/professional employees end up with the brunt of the workload as management does not take action to correct the unprofessional behavior of most employees.
    No matter how good your performance is, it will not help to advance your career. Who you know is all it matters in this Department and the most productive employees have been in the same position for years.

    Advice to Management

    Take action to weed out the unprofessional/incompetent employees. Recognize (with significant pay raise) those who really work hard to fulfill their job functions.


  7. Helpful (1)

    "Awesome job with great benefits and schedule."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Miami, FL
    Current Employee - Relationship Manager in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America (More than a year)

    Pros

    Schedule and benefits are the best part of the job since it gives you so much flexibility this makes it easy when one needs to go in vacation as well as the daily schedule.

    Cons

    Can be stressful due to the goals but the compensation for making the goals pay off although the stress can be quite impactful.

  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Miami, FL
    Former Employee - Customer Service Representative in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than 5 years)

    Pros

    The benefits are great! 401k, medical, vision, dental, time off paid, tuition reimbursement, child care assistance and discounts on products & services from bank and other companies.

    Cons

    Worse part is the cut back on employees, short-staffed branches, employees are stressed out, cut back on branch supplies, great customer service is not a priority! The branches do what they can with the resources given & the customers & staff suffer for it.

    Advice to Management

    Take care for your team members


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AVP-FCM in Miami, FL
    Current Employee - AVP-FCM in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Stable solid company headed in the right direction.

    Cons

    Because the company is so big you sometimes get loss and have a hard time taking advantage of promotional opportunities. Lower pay

    Advice to Management

    Listen to your employee engagement survey results. You are on the right track.


  10. "Client Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Overall Benefits, Insurance, 401k, Environment, Opportunities to grow

    Cons

    Time management. Having to manage sometimes an overwhelming amount of responsibilities.


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