Bank of America Reviews in Norfolk, VA | Glassdoor

Bank of America Norfolk Reviews

Updated August 14, 2017
53 reviews

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Norfolk, VA

3.8
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
24 Ratings

53 Employee Reviews

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Pros
Cons
  • Work life balance has to be earned (in 441 reviews)

  • Upper management don't listen to those located in other cities (in 395 reviews)

More Pros and Cons

  1. "Technical Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    A solid company, with lots of history. In the financial space they are among the top banks and technology offerings.

    Cons

    Big company, and with that comes the management style of not offering a lot of change or opinion to make change. However most will listen, even if unable to offer anything.


  2. "Customer Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend

    I worked at Bank of America full-time (More than 3 years)

    Pros

    The pay was fair for the duties.

    Cons

    Poor management, my supervisor did not know how to communicate.

  3. "collection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collection in Norfolk, VA
    Former Employee - Collection in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    great vacation time off and pto

    Cons

    things change every day and nothing stays the same


  4. "Mortgage collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    The only pro to working at BOA was getting paid on time.

    Cons

    The stress of telling people to pay up or lose your home.
    Calling people before their mortgage was due to tell them to pay.
    Management sucked the life out of us.

    Advice to Management

    Be better to your employees the job is hard on its own no need for you all the add more stress


  5. "Home retention specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Norfolk, VA
    Former Contractor - Anonymous Contractor in Norfolk, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America as a contractor (More than 3 years)

    Pros

    Opportunities for growth
    Great community outreach programs

    Cons

    training is an after thought. They makes changes often, hold associates accountable for the changes and then a month later offer training on changes.

    Advice to Management

    Training is essential, train employees, have them sign off that they've been trained before holding them accountable. Supervisors should not be the trainers unless they themselves have been trained.


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    Pros

    Great environment great great great

    Cons

    Long hours tiring tiring tiring


  7. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook

    I worked at Bank of America (More than 8 years)

    Pros

    Great benefits, PTO, 401k match, child care and tuition reimbursement

    Cons

    Need better streamline to the work load

  8. "fulltime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Analyst in Norfolk, VA
    Current Employee - Senior Operations Analyst in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits, decent pay and they try to keep morale high

    Cons

    very stressful at times in regards to production.

    Advice to Management

    take some time to know and perform the job before setting unrealistic espectations.


  9. "Great Company with Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research and Adjustment Analyst III in Norfolk, VA
    Former Employee - Research and Adjustment Analyst III in Norfolk, VA
    Recommends

    I worked at Bank of America full-time (More than 5 years)

    Pros

    I enjoyed working for Bank of America. The pay in this area could be better, but the benefits and the companies core values are top notch. You can tell they care about their employees.

    Cons

    I wish the pay was better


  10. "Customer Service for credit card"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Specialist II in Norfolk, VA
    Former Employee - Customer Service and Sales Specialist II in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    pretty good benefits and great perks ... I learned a lot about credit cards and mortgage loans

    Cons

    After 17 years of services .. My unit was sold to a new company but we still did the same bank of america work.. Pretty much we became contractors for bank of america .. there was a layoff in two years ... so that was very hurtful .. I know business is business.. But wow!!

    Advice to Management

    Please care more for your associates. I knew people who gave 30 and 40 years of service, and had been sold to another company with me .. And walked a way with one month of servances pay.. Maybe it was a smart business move for the company .. but what about your associates, who are also your customer.. How do you think it felt trying explaining to your family and friends what bank of america did.. If bank of america HAD DID THE LAYOFF INSTEAD OF THE NEW COMPANY, WE WOULD HAVE RECEIVED A WAY BETTER LAYOFF PACKAGES .. Bank of america always taught me to do whats right.. But i don't think they did right by us the associates/ Customers . I'm not trying to bad mouth the company.. I just stating how i feel.


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