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Bank of America Operation Reviews

Updated February 21, 2018
611 reviews

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Operation

3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
269 Ratings

Employee Reviews

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Pros
Cons
  • Sometimes it can be difficult work/life balance (in 479 reviews)

  • terrible upper management leads to many people leaving the company (in 413 reviews)

More Pros and Cons

  1. Helpful (1)

    "Vice president project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Operations in New York, NY
    Current Employee - Vice President, Operations in New York, NY

    Pros

    Great culture and people. Company that is going places. Through strategic thinking with a customer focus day in and day out.

    Cons

    One two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty.


  2. "Operations Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Representative, Paper Storage in Dallas, TX
    Current Employee - Operations Representative, Paper Storage in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America part-time (More than 3 years)

    Pros

    The best reasons to work with Bank Of America is the benefits.

    Cons

    Now Bank Of America make it so difficult and exhausting to move up in different departments. I've been an employee for 3 years and I'm really learning I don't want to just be stuck there for the rest of my life as an basic employee.

    Advice to Management

    My advice to the management is to help your employees grow going forward.

  3. "Great environment, if you have the right direct manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Greensboro, NC
    Current Employee - Operations Manager in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Flexible hours, leadership support is unbeatable, co-workers are always ready to lend assistance, resources for career development are everywhere

    Cons

    Inconsistency between managers: not every manager delivers the same message to their employees or holds their team to the same standard

    Advice to Management

    Deliver the same message consistently, good or bad. Commit to receiving the blow back from your employees and ensure every manager sticks to the same rule.


  4. "overview"

    StarStarStarStarStar
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    great company, benefits, and you really have the chance to move up

    Cons

    there is no over time allowed so that is a downfall

    Advice to Management

    i love management there


  5. "Low priority for community banking; poor Branch Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Operations Manager in Clearwater, FL
    Former Employee - Financial Center Operations Manager in Clearwater, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Bank of America full-time (More than a year)

    Pros

    Solid wages and regular hours

    Cons

    Uneducated management who are computer illiterate

    Advice to Management

    Optimize community footprint by closing older branches and replacing long-term managers


  6. "Need more transparency on org change and compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Operations & Technology in New York, NY
    Current Employee - Vice President Operations & Technology in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Good work life balance, great networks for employees - military, women, Hispanics etc. Company is heavily involved in giving back to the community

    Cons

    Very little transparency to compensation and organizational changes; org changes happen often; lack of continuity in leadership makes it difficult for focused, value add work to be done

    Advice to Management

    Provide transparency and clear path for your employees. Continue to cut costs - too much fat in certain areas. Focus on hiring for actual need and not to appease a MDs thirst for empire building


  7. "Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Atlanta, GA
    Current Employee - Operations in Atlanta, GA
    Approves of CEO

    I have been working at Bank of America part-time (More than 3 years)

    Pros

    Great Benefits
    Great Leadership
    Growth Potential
    Good Schedule
    Great Career Planning

    Cons

    Better pay options
    Better pay options
    Better pay options
    Better pay options
    Better pay options

  8. Helpful (1)

    "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Atlanta, GA
    Former Employee - Operations Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Paid holidays that's basically it there's nothing good with this company

    Cons

    Low pay , staffing issues , long hours , ridiculous pay rate .

    Advice to Management

    Hire more people and stop pushing people to mobile app or online banking . Provide actual training . Pay people what they deserve i was an operations manager getting paid less than a new hire !!!!


  9. "A Clueless Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Operations in Calabasas, CA
    Former Employee - Vice President Operations in Calabasas, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Many office locations for convenience of working closer to home.

    Cons

    No loyalty to top performers. If you are not part of the "click" then you are not considered for retention.

    Advice to Management

    Look in the mirror.


  10. Helpful (1)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Consultant in Charlotte, NC
    Current Employee - Senior Operations Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Amazing benefits, community service driven

    Cons

    Doesn't show love in terms of raises to existing employees and favors new hires.

    Advice to Management

    Pay your people what they deserve and turnover will go down