Bank of America Reviews in Orlando, FL | Glassdoor

Bank of America Orlando Reviews

Updated January 3, 2019
51 reviews

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Orlando, FL

3.6
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
19 Ratings

51 Employee Reviews

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Pros
Cons
  • "No work-life balance when you work 6 days a week" (in 520 reviews)

  • "Don't get a lot of support from upper management" (in 453 reviews)

More Pros and Cons

  1. "Nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker in Orlando, FL
    Current Employee - Banker in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America (More than a year)

    Pros

    great culture and great employees

    Cons

    long hours and really hard work


  2. "GREAT BENEFITS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Orlando, FL
    Former Employee - Bank Teller in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than 3 years)

    Pros

    They have amazing benefits for part-time and full-time employees. Benefits include tuition reimbursement, vacation time, bereavement time, sick time and more.

    Cons

    Stressful work environment and poor management

    Advice to Management

    Allow employees more flexibility when part-time.

  3. "Good Company, Amazing Benefits, Mediocre Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Orlando, FL
    Current Employee - Relationship Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Benefits, Job Growth, Stable work environment, good work-life balance, cares about its employees

    Cons

    Management dedication to employees and sales vs service pressure.


  4. Helpful (2)

    "RELATIONSHIP MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Orlando, FL
    Former Employee - Relationship Manager in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Good work environment. Competitive consumer and small business products. Helpful staff, A variety of benefits. Many locations to choose from. Solid bonus structure. Paid vacation.

    Cons

    Career advancement limited. Needs more separate time for training. Occasional staffing issues. Management structure changes to often. Some software and device launches are release before they are fully ready.

    Advice to Management

    Pay more attention to the voices of the employees. Increase staffing in high volume locations. Allow isolated time for training and product knowledge.


  5. "Mortgage loan consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in Orlando, FL
    Current Employee - Mortgage Loan Officer in Orlando, FL

    I have been working at Bank of America full-time (More than a year)

    Pros

    Flexible schedule
    Fun team environment
    Good pay

    Cons

    Lacks internal resources in a retail environment
    No room for growth in a retail environment in mortgage industry


  6. "Just a 9-4 job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Orlando, FL
    Former Employee - Bank Teller in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    Banking hours. A lot of holidays, when the stock exchange is closed, the bank is closed. Good for students who wants to work part time in doors.

    Cons

    A sales job. Would have to con people to open accounts. Had ridiculous goals with no commissions for Tellers. A lot of politics and cliques.

    Advice to Management

    Give commissions to the Tellers.


  7. Helpful (1)

    "Financial Solutions Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Solutions Advisor in Orlando, FL
    Current Employee - Financial Solutions Advisor in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Professional and personal development in finance and banking.

    Cons

    -For a company of its size, it is horribly disorganized.
    -Management does not take ownership of problems. It is a finger pointing environment or an ignore the problems mentality.
    -Goals are unrealistic and causes significant frustration for field teams.

    Advice to Management

    -Take time to listen to the client facing associates feedback from customers.
    -Provide admin support to the field associates.
    -Overall, improve compensation plan to reward the associates that are making a difference in the FC not just basing incentive on the sales goals.

  8. "Great company with good training and excellent benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Orlando, FL
    Former Employee - Personal Banker in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    I had the opportunity to work at many different locations and positions and the incentive plan allowed for increased earnings.

    Cons

    Cultural change in getting customers to use self service channels (online, mobile, ATM) meant less walk-in traffic and more appointment setting.

    Advice to Management

    Encouragement, positive feedback and support will help associates assimilate the new business model.


  9. "Bitter sweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Orlando, FL
    Current Employee - Relationship Manager in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Bank of America truly takes care of their associates if you work hard and provide quality work. Benefits offered are fantastic.

    Cons

    The customers absolutely have no care in the world for you as a human being. The customers are extremely rude and vulgar.

    Advice to Management

    Customers want more tellers. I know it's a digital age; however, some customers will refuse to make the switch and drag the customer experience down.


  10. Helpful (1)

    "Great if you live, love and breath SALES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America (More than 3 years)

    Pros

    Outstanding benefits! Best I have ever encountered.

    Cons

    The amount of sales pressure you get will from sales pressure is almost insufferable

    Advice to Management

    Focus on people and sales will come.


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