Bank of America Reviews in Orlando, FL | Glassdoor
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    Bank of America Orlando Reviews

    Updated September 17, 2017
    61 reviews

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    Orlando, FL Area
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Bank of America President & CEO Brian T. Moynihan
    Brian T. Moynihan
    22 Ratings

    61 Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "Nice place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Banker in Orlando, FL
      Current Employee - Banker in Orlando, FL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Bank of America (More than a year)

      Pros

      great culture and great employees

      Cons

      long hours and really hard work

    2. "Financial Solutions Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Solutions Advisor in Orlando, FL
      Current Employee - Financial Solutions Advisor in Orlando, FL
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 3 years)

      Pros

      Professional and personal development in finance and banking.

      Cons

      -For a company of its size, it is horribly disorganized.
      -Management does not take ownership of problems. It is a finger pointing environment or an ignore the problems mentality.
      -Goals are unrealistic and causes significant frustration for field teams.

      Advice to Management

      -Take time to listen to the client facing associates feedback from customers.
      -Provide admin support to the field associates.
      -Overall, improve compensation plan to reward the associates that are making a difference in the FC not just basing incentive on the sales goals.

      3. Join the Bank of America team
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    3. "Great company with good training and excellent benefits."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Personal Banker in Orlando, FL
      Former Employee - Personal Banker in Orlando, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Bank of America full-time (More than 10 years)

      Pros

      I had the opportunity to work at many different locations and positions and the incentive plan allowed for increased earnings.

      Cons

      Cultural change in getting customers to use self service channels (online, mobile, ATM) meant less walk-in traffic and more appointment setting.

      Advice to Management

      Encouragement, positive feedback and support will help associates assimilate the new business model.

    4. "Bitter sweet"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Relationship Manager in Orlando, FL
      Current Employee - Relationship Manager in Orlando, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than a year)

      Pros

      Bank of America truly takes care of their associates if you work hard and provide quality work. Benefits offered are fantastic.

      Cons

      The customers absolutely have no care in the world for you as a human being. The customers are extremely rude and vulgar.

      Advice to Management

      Customers want more tellers. I know it's a digital age; however, some customers will refuse to make the switch and drag the customer experience down.

    5. "Great if you live, love and breath SALES"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Orlando, FL
      Former Employee - Anonymous Employee in Orlando, FL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Bank of America (More than 3 years)

      Pros

      Outstanding benefits! Best I have ever encountered.

      Cons

      The amount of sales pressure you get will from sales pressure is almost insufferable

      Advice to Management

      Focus on people and sales will come.

    6. Helpful (1)

      "FCOM, Personal Banker/RM, Teller/CSR, RB Beware!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Personal Banker in Orlando, FL
      Former Employee - Personal Banker in Orlando, FL
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Bank of America full-time (More than 3 years)

      Pros

      Great Hours, Great benefits, good technology. BOA has great benefits and amazing hours, while I worked there I had a great work life balance. Some centers open Saturday from 9-1pm, most offices close at 4pm and employees are usually out of the office by 5pm. Bank accounts are free for employees and other bank products are given at a discount. Goals are achievable and incentives are lucrative if you are a good seller.

      Cons

      If you are not referred by a relative, friend or connection that can help you become a member of a "clique" or an "in-crowd" you won't stand a chance. If you are looking to build a career and work your way up the ladder within a reasonable amount of time, BOA is not the place for you. Don't expect to be promoted if you don't have the right connections, regardless of your experience or having an MBA. During the time I was employed there no one got promoted unless they were "well connected" I saw many people get passed over for less experienced associates with the right connections.
           The minute someone who is a member or a group or "clique" decides they don't like you or thinks you may be competition, forget it you are done for. They call all their friends (who many are Managers) and harass you in order to secure your immediate departure. Senior leadership won't help, it does not matter if you are a good employee, they will not put a stop to the nonsense. Leaders see the bullying happening right under their nose and turn a blind eye, I believe that management in many cases encourages this behavior.
           I was left alone most of the time because I was quiet, but a girl I worked with for a few months was constantly harassed by some of our co-workers. The bullying was so bad that I would always catch her tearing up. I think she was targeted because she was an outsider who had experience and wanted to get ahead, our manager (clique member) did not like her. It felt horrible to see the abuse towards her and see how she was wasting away, I could see that our manager would condone the behaviour towards her and in my opinion encouraged it. I wanted to help her, but was too afraid of my own back and job to do anything about it. I chose to find another job and left instead.

      Advice to Management

      "The land of nepotism" with a senior leadership team that condones, disregards, overlooks, neglects, ignores and turns a blind eye to workplace bullying and intimidation from all levels. Management does not care about losing good talent and having high turnover. No one get ahead if they are not well connected regardless of education, experience, talent or performance. Bank of America is known by everyone in the industry as political machine.
           BOA has great benefits and amazing hours, while I worked there I had a great work life balance. BOA would be a great place to work if leadership would address the nepotism, bullying and employee intimidation that takes place all the time amongst all levels. Employees are aware about these issues but are afraid to speak up on behalf of themselves or other associates because of retribution. No one is comfortable enough to call HR because their manager will find out.

    7. Helpful (2)

      "Loan Officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Mortgage Loan Officer in Orlando, FL
      Former Employee - Mortgage Loan Officer in Orlando, FL
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      Pros

      Excellent benefits, Excellent products, Excellent Technology

      Cons

      Difficult Sr. management, Lack of understandng regading markets.

      Advice to Management

      Treat the team as you would like to be treated

    8. Helpful (1)

      "Overall Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Personal Banker in Orlando, FL
      Former Employee - Senior Personal Banker in Orlando, FL
      Recommends
      Positive Outlook

      I worked at Bank of America full-time (More than 8 years)

      Pros

      The benefits are very good. Depending on which center you work at the employees can be helpful. The technology available makes most of your work go a lot faster.

      Cons

      Pressure to make goals. Like most sales jobs.

      Advice to Management

      Look for ways to make clients and employees feel more appreciated. Make goals more reasonable.

    9. "Teller"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Teller in Winter Garden, FL
      Former Employee - Teller in Winter Garden, FL
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Very nice company. Very respectful and cares

      Cons

      Not enough hours and not enough benefits

      Advice to Management

      I would give more hours and give better benefits

    10. "Teller"

      StarStarStarStarStar
      Former Employee - Teller in Winter Park, FL
      Former Employee - Teller in Winter Park, FL

      I worked at Bank of America part-time (Less than a year)

      Pros

      Great professional environment that is accepting and diverse, great compensation and benefits

      Cons

      Tellers are almost obsolete and ATMs are replacing humans.

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