"Employee Friendly work life balance" (in 1253 reviews)
"Great benefits great work place" (in 2212 reviews)
"No work-life balance when you work 6 days a week" (in 523 reviews)
"Don't get a lot of support from upper management" (in 458 reviews)
I have been working at Bank of America for more than 2 years
Pros
great culture and great employees
Cons
long hours and really hard work
I worked at Bank of America part-time for more than 4 years
Pros
They have amazing benefits for part-time and full-time employees. Benefits include tuition reimbursement, vacation time, bereavement time, sick time and more.
Cons
Stressful work environment and poor management
Advice to Management
Allow employees more flexibility when part-time.
I have been working at Bank of America full-time for more than 4 years
Pros
Benefits, Job Growth, Stable work environment, good work-life balance, cares about its employees
Cons
Management dedication to employees and sales vs service pressure.
Helpful (2)
I worked at Bank of America full-time for more than 20 years
Pros
Good work environment. Competitive consumer and small business products. Helpful staff, A variety of benefits. Many locations to choose from. Solid bonus structure. Paid vacation.
Cons
Career advancement limited. Needs more separate time for training. Occasional staffing issues. Management structure changes to often. Some software and device launches are release before they are fully ready.
Advice to Management
Pay more attention to the voices of the employees. Increase staffing in high volume locations. Allow isolated time for training and product knowledge.
I have been working at Bank of America full-time for more than 2 years
Pros
Flexible schedule Fun team environment Good pay
Cons
Lacks internal resources in a retail environment No room for growth in a retail environment in mortgage industry
I worked at Bank of America part-time for more than 2 years
Pros
Banking hours. A lot of holidays, when the stock exchange is closed, the bank is closed. Good for students who wants to work part time in doors.
Cons
A sales job. Would have to con people to open accounts. Had ridiculous goals with no commissions for Tellers. A lot of politics and cliques.
Advice to Management
Give commissions to the Tellers.
Helpful (1)
I have been working at Bank of America full-time for more than 4 years
Pros
Professional and personal development in finance and banking.
Cons
-For a company of its size, it is horribly disorganized. -Management does not take ownership of problems. It is a finger pointing environment or an ignore the problems mentality. -Goals are unrealistic and causes significant frustration for field teams.
Advice to Management
-Take time to listen to the client facing associates feedback from customers. -Provide admin support to the field associates. -Overall, improve compensation plan to reward the associates that are making a difference in the FC not just basing incentive on the sales goals.
I worked at Bank of America full-time for more than 20 years
Pros
I had the opportunity to work at many different locations and positions and the incentive plan allowed for increased earnings.
Cons
Cultural change in getting customers to use self service channels (online, mobile, ATM) meant less walk-in traffic and more appointment setting.
Advice to Management
Encouragement, positive feedback and support will help associates assimilate the new business model.
I have been working at Bank of America full-time for more than 2 years
Pros
Bank of America truly takes care of their associates if you work hard and provide quality work. Benefits offered are fantastic.
Cons
The customers absolutely have no care in the world for you as a human being. The customers are extremely rude and vulgar.
Advice to Management
Customers want more tellers. I know it's a digital age; however, some customers will refuse to make the switch and drag the customer experience down.
Helpful (1)
I worked at Bank of America for more than 4 years
Pros
Outstanding benefits! Best I have ever encountered.
Cons
The amount of sales pressure you get will from sales pressure is almost insufferable
Advice to Management
Focus on people and sales will come.
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?