Bank of America Reviews in Pasadena, CA | Glassdoor
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    Bank of America Pasadena Reviews

    Updated May 14, 2018
    55 reviews

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    Pasadena, CA
    2.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Bank of America President & CEO Brian T. Moynihan
    Brian T. Moynihan
    21 Ratings

    55 Employee Reviews

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    Pros
    Cons

    • "Work/Life balance can be overwhelming" (in 503 reviews)

    • "Communication with upper management can be difficult" (in 439 reviews)

    More Pros and Cons

    1. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Collections Account Manager in Pasadena, CA
      Former Employee - Senior Collections Account Manager in Pasadena, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Bank of America (More than 3 years)

      Pros

      Great benefits, flexible hours, decent pay, good retirement plans, discounts etc. One of the biggest banking corporations, well known company. Plenty of training which helps you with your job. On going training also provided. Proffesional environment, managers are always available to help you.

      Cons

      Not enough parking for employees.

      Advice to Management

      Keep doing a good job!

    2. Helpful (1)

      "Ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Fraud Detection Analyst in Pasadena, CA
      Current Employee - Fraud Detection Analyst in Pasadena, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 3 years)

      Pros

      Great benefits all around great employee perks stable and OK salary but you could really could get better pay for the same job somewhere else

      Cons

      The employees it’s like high school again unless you chose to suck up or socialize instead in just doing your job and going home you won’t get anywhere

      3. Join the Bank of America team
      See Our Latest Jobs

    3. "Fraud Analyst II"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Fraud Analyst in Pasadena, CA
      Former Employee - Fraud Analyst in Pasadena, CA
      Recommends
      Approves of CEO

      I worked at Bank of America full-time (More than 5 years)

      Pros

      Great benefits, flexibility for single parents, family oriented

      Cons

      stressful work environment, focused on numbers and not consumers.

    4. "Corporate jerks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Credit Card Specialist in Pasadena, CA
      Current Employee - Credit Card Specialist in Pasadena, CA
      Negative Outlook
      Disapproves of CEO

      I have been working at Bank of America full-time

      Pros

      You are responsible for your own actions
      You can receive incentives
      Benefits
      10 sick days
      2 weeks vacation
      Other than that it's nothing special

      Cons

      Managers are useless
      You are nothing but a number and replaceable
      They don't care about you
      They don't train you well enough or keep you up to date

      Advice to Management

      Train better to prove "quickly service" that you promote you're striving for

    5. "Mortgage loan closer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Mortgage Loan Closer in Pasadena, CA
      Former Employee - Mortgage Loan Closer in Pasadena, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Bank of America full-time (Less than a year)

      Pros

      good benefits, room for advancement

      Cons

      many changes within a short time of dept, many layoff.

      Advice to Management

      jobs are not stable

    6. "Sr. Customer Service to Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Customer Service to Sales in Pasadena, CA
      Former Employee - Senior Customer Service to Sales in Pasadena, CA

      I worked at Bank of America full-time (More than a year)

      Pros

      weekly training meeting, review and refresh the bank regulation.

      Cons

      Availability is a big hurt.

    7. "n/a"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Pasadena, CA
      Former Employee - Customer Service Representative in Pasadena, CA

      I worked at Bank of America full-time

      Pros

      Great employees, good paying job, etc.

      Cons

      Lack of moving upwards within the company.

      Advice to Management

      n/a n/a n/a

    8. "Worked for them for over 11 years. I finally had enough & chose to leave."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Pasadena, CA
      Former Employee - Anonymous Employee in Pasadena, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Bank of America full-time (More than 10 years)

      Pros

      Great benefits but not much else. Competitor banks start associates in similar roles with a higher pay rate.

      Cons

      Terrible culture, inconsistent & under trained staff

      Advice to Management

      Take time to educate staff instead of throwing underprepared associates out there.

    9. "Equal Opportunity can exist but depends on where you work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Pasadena, CA
      Former Employee - Anonymous Employee in Pasadena, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Bank of America full-time

      Pros

      Reasonable to work with when situations arise where time off is necessary

      Cons

      Depending on who's in charge, favoritism exists. Leader inconsistencies are ridiculous. Hostile work environments can and will be created by the Team Managers. Unit Leaders are out of touch with what's going on, they're always in a "meeting" somewhere. Senior Leadership, in-site, shows favoritism to their people.

      Advice to Management

      Walk the Walk, don't just talk the talk. Maybe you should sometimes check in unannounced on your Managers to find out what they're really doing.

    10. "Centralized Small Business Banker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Centralized Small Business Banker in Pasadena, CA
      Current Employee - Centralized Small Business Banker in Pasadena, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 5 years)

      Pros

      Great benefits, vacation, sick and personal time off are awesome. Great employee networks and community volunteer programs. Room to advance, but only if you know the right people. If you get involved and play the corporate game, which you have to everywhere in order to advance, you'll go places.

      Cons

      If you have been here for years, then you are in the clique and will be embraced, but if you are new then you are an outsider and will not be embraced or supported. Senior Executive and Site leader were the absolute worst people I have ever worked for. They talked down to us and said things to us that I never expected from an executive at Bank of America. Luckily, they have both been removed but the damage has already been done. Managers and employees have all left and they are not being replaced. This leads me to believe that the department will be transitioned some time soon. DO NOT ACCEPT A POSITION AS A CENTRALIZED SMALL BUSINESS BANKER IN PASADENA.

      Advice to Management

      Get your act together. Hire managers, trainers, business support, and executives with actual experience. The people that were in there had no experience in their role and it showed. It felt like a big experiment that failed. Hire people with call center experience not solely small business experience.

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