Bank of America Personal Banker Reviews | Glassdoor

Bank of America Personal Banker Reviews

Updated September 11, 2018
613 reviews

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Personal Banker

3.2
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
301 Ratings

Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 503 reviews)

  • "Communication with upper management can be difficult" (in 439 reviews)

More Pros and Cons

  1. "Personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Saint Louis, MO
    Former Employee - Personal Banker in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Excellent benefits and pay structure

    Cons

    High pressure sales from the top down

    Advice to Management

    Encourage employees to provide excellent customer service.


  2. "Personal Banker"

    StarStarStarStarStar
    Former Employee - Personal Banker in San Francisco, CA
    Former Employee - Personal Banker in San Francisco, CA

    I worked at Bank of America full-time (More than a year)

    Pros

    Competitive Salary and Good Benefits

    Cons

    High Pressure sales atmosphere. Management doesn't always have customer's best interest in mind.

  3. "It was a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Nashville, TN
    Former Employee - Personal Banker in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    It was a good company to grow and to learn

    Cons

    There wasn’t even time to take a sip of coffee.


  4. "Normal bank. Pay better than most. Pushy on the sales side. Technology was horribly behind."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Jose, CA
    Former Employee - Personal Banker in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Hours were nice. Closed earlier on Saturday and not open on Sunday.

    Cons

    Technology was horrible. Pushy on sales. Coming from other banking instructions some of the rules were ridiculous. Most the time was spent explaining to customers why they magically had 5 credit cards they didn’t know about.

    Advice to Management

    Being pushy on sales results in bad choices from employees to hit those numbers.


  5. "Very good experience. Excellent Training program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Palm Bay, FL
    Former Employee - Personal Banker in Palm Bay, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    The professional experience is an awesome learning base. I got the best training I’ve ever had at this company and was able to carry it with me elsewhere to build upon

    Cons

    Very fast paced environment. It can be overwhelming at times but teaches you how to multi task and become effective at organization

    Advice to Management

    Recognize employees potential


  6. "It was cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Las Vegas, NV
    Former Employee - Personal Banker in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Money was the best option from this job also with the bonus included at the end of year. Also when

    Cons

    Hours are really hard on your body and the work/life balance can get out of control at the time. also

    Advice to Management

    Nothing


  7. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Glendale, CA
    Former Employee - Personal Banker in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Good compensation with good benefits

    Cons

    Negative work environment. Micromanaging

    Advice to Management

    Management is the main issue at this company. Recently a manager and the district managers were under review for ongoing sexual harassment.

  8. "The good, the bad, and all in between of managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Saint Louis, MO
    Former Employee - Personal Banker in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Decent benefits and training to perform your job. Lots of different locations and opportunities for job navigation, if you have right connections.

    Cons

    Inconsistent management style at the local level, with some acting very unprofessionally. Very hard to navigate systems for associates to use.

    Advice to Management

    Train and select branch managers better.


  9. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Cathedral Cty, CA
    Former Employee - Personal Banker in Cathedral Cty, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Good pay, good benefits.

    Cons

    Sales expectations are not realistic and stressing.


  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Charlottesville, VA
    Former Employee - Personal Banker in Charlottesville, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    The pay and benefits were great as well as my co-workers.

    Cons

    Sales goals were, at times, unreasonable especially considering the acquisitions made in New England and Upper Mid-West made it near impossible to reach goals in a saturated market.

    Advice to Management

    Be a bit more understanding of employees and don't make goals unattainable.