Bank of America Personal Banker Reviews | Glassdoor

Bank of America Personal Banker Reviews

Updated January 15, 2019
618 reviews

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Personal Banker

3.3
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
304 Ratings

Employee Reviews

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Pros
Cons
  • "No work-life balance when you work 6 days a week" (in 520 reviews)

  • "Don't get a lot of support from upper management" (in 453 reviews)

More Pros and Cons

  1. "banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Nashville, TN
    Current Employee - Personal Banker in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    great place to work for

    Cons

    hours working under strees high sales goal

    Advice to Management

    na


  2. "Opportunity to grow"

    StarStarStarStarStar
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Opportunity to grow, great benefits

    Cons

    High pressure to sell products

  3. "Surrounded by great people, but incredibly stressful sales intensive enviorment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker
    Former Employee - Personal Banker
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    In my case, I was lucky enough to be surrounded by great managers for the most part. One in particular, who was my direct supervisor and became a wonderful mentor for me. The pay was good, the benefits are very good. This includes an affordable insurance plan, and even child care reimbursement.

    Cons

    The biggest downside in my opinion was the high stress sales environment. I was essentially responsible for 50% of the sales production at our location and had some extremely lofty monthly/quarterly goals. The pressure is intense. I survived three years because of my manager and my ability to weather the storm, but this job is not for everyone.

    Also, working six days a week instead of five was a con for me. Even with limited hours on Saturday, having just Sunday off was a negative, and I didn't realize it until I moved on to another job.

    Another con would be it's incredibly challenging to move upwards unless you are starting as a teller. If you start at a mid-level position as I did, getting promoted can be a major hurdle, especially within your own branch.

    One of the other major cons is just the reality of where banking is at currently. Working for a company as polarizing as Bank of America was incredibly challenging at times. The news from many scandals and lawsuits really affects people's perception of you, and your ability to do your job at times. And then all the recent scandals with Wells Fargo, one of BoA's biggest competitors and another big bank only makes it that much worse.

    Advice to Management

    Create a healthier sales environment for your employees. Promote from within the same branch more, especially at the Branch Manager position. And while you have to have accountability for hitting numbers and goals, you have to find a better way than the system which was in place during my time there.


  4. "personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Westminster, CA
    Former Employee - Personal Banker in Westminster, CA
    Recommends
    Positive Outlook

    I worked at Bank of America full-time (More than a year)

    Pros

    Have good benefits, friendly working environment

    Cons

    Always short staff on financial center


  5. "Great Bank to work for !!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Miami, FL
    Former Employee - Licensed Personal Banker in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time

    Pros

    Great atmosphere, great hours especially compared with other bank hours. They pay the highest salary and comission

    Cons

    there is none that I can think of

    Advice to Management

    Keep the work hours


  6. "Great company if you know the right people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Arcadia, CA
    Former Employee - Personal Banker in Arcadia, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Benefits. You will get to meet different and friendly staff and clients. Everyday will not be the same.

    Cons

    Hard to get recognize for work.

    HR is a joke. You can get fired or layoff without much help from HR to resolve the issue.


  7. "Personal Banker"

    StarStarStarStarStar
    Former Employee - Personal Banker in San Francisco, CA
    Former Employee - Personal Banker in San Francisco, CA

    I worked at Bank of America full-time (More than a year)

    Pros

    Competitive Salary and Good Benefits

    Cons

    High Pressure sales atmosphere. Management doesn't always have customer's best interest in mind.

  8. "It was a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Nashville, TN
    Former Employee - Personal Banker in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    It was a good company to grow and to learn

    Cons

    There wasn’t even time to take a sip of coffee.


  9. "Normal bank. Pay better than most. Pushy on the sales side. Technology was horribly behind."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Jose, CA
    Former Employee - Personal Banker in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Hours were nice. Closed earlier on Saturday and not open on Sunday.

    Cons

    Technology was horrible. Pushy on sales. Coming from other banking instructions some of the rules were ridiculous. Most the time was spent explaining to customers why they magically had 5 credit cards they didn’t know about.

    Advice to Management

    Being pushy on sales results in bad choices from employees to hit those numbers.


  10. "Very good experience. Excellent Training program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Palm Bay, FL
    Former Employee - Personal Banker in Palm Bay, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    The professional experience is an awesome learning base. I got the best training I’ve ever had at this company and was able to carry it with me elsewhere to build upon

    Cons

    Very fast paced environment. It can be overwhelming at times but teaches you how to multi task and become effective at organization

    Advice to Management

    Recognize employees potential