Bank of America Personal Banker Reviews | Glassdoor

Bank of America Personal Banker Reviews

Updated October 26, 2018
615 reviews

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Personal Banker

3.2
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
303 Ratings

Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 509 reviews)

  • "Lack of communication in upper management" (in 446 reviews)

More Pros and Cons

  1. "customer services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Manhattan Beach, CA
    Current Employee - Personal Banker in Manhattan Beach, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    its a good company to work for but does not taking care of their employee and no career opportunity to grow with the company

    Cons

    no opportunity with bank of America to grow

    Advice to Management

    management is not really great


  2. "Great Bank to work for !!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Miami, FL
    Former Employee - Licensed Personal Banker in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time

    Pros

    Great atmosphere, great hours especially compared with other bank hours. They pay the highest salary and comission

    Cons

    there is none that I can think of

    Advice to Management

    Keep the work hours

  3. "Great company if you know the right people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Arcadia, CA
    Former Employee - Personal Banker in Arcadia, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Benefits. You will get to meet different and friendly staff and clients. Everyday will not be the same.

    Cons

    Hard to get recognize for work.

    HR is a joke. You can get fired or layoff without much help from HR to resolve the issue.


  4. "Personal Banker"

    StarStarStarStarStar
    Former Employee - Personal Banker in San Francisco, CA
    Former Employee - Personal Banker in San Francisco, CA

    I worked at Bank of America full-time (More than a year)

    Pros

    Competitive Salary and Good Benefits

    Cons

    High Pressure sales atmosphere. Management doesn't always have customer's best interest in mind.


  5. "It was a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Nashville, TN
    Former Employee - Personal Banker in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    It was a good company to grow and to learn

    Cons

    There wasn’t even time to take a sip of coffee.


  6. "Normal bank. Pay better than most. Pushy on the sales side. Technology was horribly behind."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Jose, CA
    Former Employee - Personal Banker in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Hours were nice. Closed earlier on Saturday and not open on Sunday.

    Cons

    Technology was horrible. Pushy on sales. Coming from other banking instructions some of the rules were ridiculous. Most the time was spent explaining to customers why they magically had 5 credit cards they didn’t know about.

    Advice to Management

    Being pushy on sales results in bad choices from employees to hit those numbers.


  7. "Very good experience. Excellent Training program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Palm Bay, FL
    Former Employee - Personal Banker in Palm Bay, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    The professional experience is an awesome learning base. I got the best training I’ve ever had at this company and was able to carry it with me elsewhere to build upon

    Cons

    Very fast paced environment. It can be overwhelming at times but teaches you how to multi task and become effective at organization

    Advice to Management

    Recognize employees potential

  8. "It was cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Las Vegas, NV
    Former Employee - Personal Banker in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Money was the best option from this job also with the bonus included at the end of year. Also when

    Cons

    Hours are really hard on your body and the work/life balance can get out of control at the time. also

    Advice to Management

    Nothing


  9. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Glendale, CA
    Former Employee - Personal Banker in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Good compensation with good benefits

    Cons

    Negative work environment. Micromanaging

    Advice to Management

    Management is the main issue at this company. Recently a manager and the district managers were under review for ongoing sexual harassment.


  10. "The good, the bad, and all in between of managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Saint Louis, MO
    Former Employee - Personal Banker in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Decent benefits and training to perform your job. Lots of different locations and opportunities for job navigation, if you have right connections.

    Cons

    Inconsistent management style at the local level, with some acting very unprofessionally. Very hard to navigate systems for associates to use.

    Advice to Management

    Train and select branch managers better.