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Bank of America Personal Banker Reviews

Updated May 20, 2020

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3.5
64%
Recommend to a Friend
79%
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
304 Ratings
  1. "banker"

    5.0
    Current Employee - Personal Banker 

    I have been working at Bank of America full-time

    Pros

    hours are good. I like hours

    Cons

    pay is good i like pay

  2. "My experience at BofA"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 10 years

    Pros

    I was able to relocate to different states.

    Cons

    I reached my goals but they wanted more


  3. "a good employer for those who are willing to do whatever it takes to advance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker in Fountain Valley, Orange, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 5 years

    Pros

    decent list of perks and benefits, paid time off, and discount perks

    Cons

    pushy on sales, high expectation but low pay, stressful environment for those who have good heart. if you want to succeed you need to hit 200-300% of your goal, which require you to lie, deceive, and hustle to upsell unncessary products to customers.

  4. "Just "ok""

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker 
    Recommends
    Neutral Outlook

    I worked at Bank of America full-time for more than 5 years

    Pros

    Good benefits, liked my boss

    Cons

    I had ethical challenges with pushing products that banking customer's don't necessarily need just to make sure they don't leave.

  5. "Good, could be potentially great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker in Boston, MA
    Approves of CEO

    I worked at Bank of America full-time for more than 3 years

    Pros

    Very good upper level management Conservative company that wants to help Excellent benefits

    Cons

    Poor entry level and mid-management Overbearing and micromanaging the wrong things

  6. "Okay"

    3.0
    Current Employee - Personal Banker in Las Vegas, NV

    I have been working at Bank of America full-time for more than a year

    Pros

    Benefits and pay. Great networking opportunities

    Cons

    Can get blackballed easily if not careful

  7. "No Support"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker 
    Doesn't Recommend

    I worked at Bank of America full-time for less than a year

    Pros

    good benefits package and potential growth opportunities as with any large corporation

    Cons

    From the day I started there was no staffing. I was left to run the center alone and worked 6 days a week with no breaks or support. When a manager for the center was hired, they had no bank experience. They did not offer them a lot of training so he wasn't able to help much. It was very hard to keep team motivated because we were run into the ground.

  8. "Sales pressure"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker 

    I worked at Bank of America full-time for more than a year

    Pros

    Meeting the needs of customers

    Cons

    Bank manager tough and stingy. We had to contribute cash to join the branch Christmas party.

  9. "Ok Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker 

    I worked at Bank of America full-time for more than a year

    Pros

    schedule flexible holidays benefits learned new things about FAs, mortgage etc

    Cons

    work Saturday pay structure didn't compare to other banking institutions did not reward employees hard to move up from being a PB

  10. Helpful (1)

    "Good Benefits, Limited Staffing, Not Much Work Life Balance, Limited upward mobility outside of the branches."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 3 years

    Pros

    Good Benefits, built lasting relationships with customers and peers, good training programs, lots of opportunity outside of the branches if you can move ahead.

    Cons

    Branch was severely understaffed, Worked 6 days a week, Unpredictable schedule, demanding unattainable goals, very hard to move out of the branches within the company

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