Bank of America Reviews in Philadelphia, PA | Glassdoor

Bank of America Philadelphia Reviews

Updated September 12, 2018
33 reviews

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Philadelphia, PA

3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
14 Ratings

33 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 509 reviews)

  • "Lack of communication in upper management" (in 446 reviews)

More Pros and Cons

  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Philadelphia, PA
    Former Employee - Customer Service Specialist in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Amazing company to work for; Great benefits & many opportunities for advancement; Always a positive & happy work environment

    Cons

    I do not have or experience any cons w/ working for BOA


  2. "Financial Center Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Philadelphia, PA
    Current Employee - Financial Center Operations Manager in Philadelphia, PA

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Good benefits, vacation and sick time

    Cons

    getting promoted - a very slow process

  3. Helpful (1)

    "Great Company, Great Benefits, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Philadelphia, PA
    Current Employee - Financial Center Operations Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Often fantastic leadership who are eager to help their teams succeed. Lots of opportunity to advance and branch out into different lines of business. Great benefits. Opportunities to gain exposure to senior leadership. Diverse workforce amd a ton of employee networks catering to all kinds of interests.

    Cons

    Very few cons, really. Customer service can be difficult when client expectations do not align with our product or service features. Occasionally you end up working with someone who behabes selfishly or does not seem willing to work for the team's success. That's not the norm, though.


  4. Helpful (2)

    "Not much of work/life balance and high goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Philadelphia, PA
    Current Employee - Relationship Manager in Philadelphia, PA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America (More than 3 years)

    Pros

    You have a job
    Health insurance
    Tuition reimbursement
    Negotiable salary
    15 days vacation
    Sick paid days
    Can advance if your exceeding your goals

    Cons

    Always something new being added to your workload
    Micromanaged
    Short-breaks
    6 day work weeks
    You still have goals while on vacation

    Advice to Management

    Stop micromanaging and staff the branch properly


  5. "slow in adopting change"

    StarStarStarStarStar
    Current Employee - Vice President in Philadelphia, PA
    Current Employee - Vice President in Philadelphia, PA

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    slow in adopting change in new environment

    Cons

    free hand to implement your ideas

    Advice to Management

    open communication


  6. Helpful (1)

    "Drive business off bank traffic and partner referrals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Solutions Advisor in Philadelphia, PA
    Current Employee - Financial Solutions Advisor in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America (More than a year)

    Pros

    Base salary is somewhat generous compared to similar roles at other companies. The position is set up to feed referrals to you as the FSA.

    Cons

    You have to deal with bank customers, work some Saturdays, bank compliance is extremely strict, you handle all of your own admin work

    Advice to Management

    Find a way for the FSA role to transition into a Merrill Lynch FA


  7. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Philadelphia, PA
    Current Employee - Relationship Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Maternity/paternity leave, 401k, Salary is very competitive, Products offerings are appropriate.

    Cons

    Some Branches have challenging sales goals.

    Advice to Management

    Pro-rate sales goals with vacation time so associates can have a positive work/life balance and enjoy time off.

  8. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Philadelphia, PA
    Current Employee - Teller in Philadelphia, PA

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Higher than average pay for the position, great benefits, paid vacation 2 weeks , very good work environment

    Cons

    Not enough flexibility with time off

    Advice to Management

    There should be a bonus system for products sold in addition to the required daily tasks


  9. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Bank of America full-time (Less than a year)

    Pros

    Ability to work in a global team. Company allows for mobility after 1-2 years.

    Cons

    Lack of entrepreneurial environment. Not appealing to millennial population for culture.

    Advice to Management

    Change culture to be more in line with others, especially in the tech / startup industry.


  10. Helpful (2)

    "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Philadelphia, PA
    Current Employee - Relationship Manager in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America (Less than a year)

    Pros

    Competitive pay, flexible work hours

    Cons

    high goals, micro manage, lack of growth


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