Bank of America Reviews in Philadelphia, PA | Glassdoor

Bank of America Philadelphia Reviews

Updated October 22, 2018
292 reviews

Filter

Filter

Philadelphia, PA Area

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
130 Ratings

292 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work/Life balance can be overwhelming" (in 508 reviews)

  • "Lack of communication in upper management" (in 446 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company, Great Benefits, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Philadelphia, PA
    Current Employee - Financial Center Operations Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Often fantastic leadership who are eager to help their teams succeed. Lots of opportunity to advance and branch out into different lines of business. Great benefits. Opportunities to gain exposure to senior leadership. Diverse workforce amd a ton of employee networks catering to all kinds of interests.

    Cons

    Very few cons, really. Customer service can be difficult when client expectations do not align with our product or service features. Occasionally you end up working with someone who behabes selfishly or does not seem willing to work for the team's success. That's not the norm, though.


  2. Helpful (1)

    "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Wilmington, DE
    Current Employee - Relationship Manager in Wilmington, DE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great working environment and competitive pay

    Cons

    Personal/work life balance. Sales pressure

  3. "Culture is changing, would have rated higher a few years ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President, Marketing in Wilmington, DE
    Current Employee - Senior Vice President, Marketing in Wilmington, DE
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Decent Benefits including PTO, sick days, healthcare and 401k contributions
    OK work-life balance
    Investment in Technology
    Community Reinvestment
    Increased dividend in 2018
    Diversity and Inclusion commitment
    Severance package if you are laid off
    Nationwide presence, competitive across multiple products and LOBs
    Some very good people and leaders, lots of legacy (MBNA) talent

    Cons

    Career Advancement
    Moving in the wrong direction regarding remote work and flexibility
    Lack of consistent policies and treatment across LOBs
    Tendency to be behind competitive trends, especially in the credit card space
    Layoffs, especially on the technology side of the business
    Pay below the market rate, especially if you have been there several years
    Stock buyback having minimal impact on share price YTD
    Changing the culture to create attrition and avoid severance packages

    Advice to Management

    In a world where climate change is real, you report that you are committed to environmental sustainability yet how many cars have you put back onto the roads around Charlotte, Delaware, Boston, etc ., in the name of face time? When MyWork and VPN time was permitted and encouraged, the company was doing fine. During that time financials were impacted by the poor decision to purchase Countrywide ( I get it, different CEO). It is unfortunate you let a few bad apples spoil the bunch. Brian preaches responsible growth, well ask yourselves how responsible is it making people drive into an office everyday, sometimes as far as 30 miles one way? Take that into account for the company's carbon footprint. Also, why consolidate down to one building in Wilmington that has the smallest parking garage? We know it's coming so why not just get out of Wilmington entirely. Stop delaying the inevitable because a few Executives don't want to drive to Newark every day. This feedback should be no surprise to Management - I wrote the same thing in my Associate Survey. I doubt this will happen, but I'll try it anyway - voluntary severance packages PLEASE.


  4. "Financial Center Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Philadelphia, PA
    Current Employee - Financial Center Operations Manager in Philadelphia, PA

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Good benefits, vacation and sick time

    Cons

    getting promoted - a very slow process


  5. "Consumer Fraud Bank Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Fraud Analyst in Newark, DE
    Current Employee - Senior Fraud Analyst in Newark, DE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Working Mon - Fri 8:30- 5:00

    Cons

    There is a manager there that is always trying to get others to do her work.

    Advice to Management

    Make sure you do you own work, and be honest with associates


  6. Helpful (1)

    "Linux System Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Linux Systems Administrator in Newark, DE
    Former Employee - Linux Systems Administrator in Newark, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Good Pay, Work from Home

    Cons

    Never knowing if your job is secure, Performance Evaluation is not taken seriously.

    Advice to Management

    Do more to keep your good employees instead of looking at them as numbers.


  7. "Collection specialists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Specialist in Wilmington, DE
    Current Employee - Collections Specialist in Wilmington, DE
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Pay is good and incentives

    Cons

    To much micromanagment in department

    Advice to Management

    I have no advice to give

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Philadelphia, PA
    Former Employee - Customer Service Specialist in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Amazing company to work for; Great benefits & many opportunities for advancement; Always a positive & happy work environment

    Cons

    I do not have or experience any cons w/ working for BOA


  9. "Credit analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, DE
    Current Employee - Anonymous Employee in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great benefits. There hire internally For other positions easy to move around in the company.

    Cons

    No cons. I started in collections moved to credit and hated it.


  10. "Testing specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Testing Specialist in Newark, DE
    Current Employee - Testing Specialist in Newark, DE
    Recommends
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great benefits, flexibility for working remotely when needed

    Cons

    Reducing workforce, increased responsibility


Showing 292 of 20,341 reviews
Reset Filters