Bank of America Reviews in Plano, TX | Glassdoor

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Bank of America Plano Reviews

Updated January 10, 2018
234 reviews

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Plano, TX

3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
116 Ratings

234 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Plano, TX
    Former Employee - Project Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    I prefer working for larger companies. BofA was very professional. In spite of its size, I never felt lost in the shuffle. I worked as a project manager, and my supervisor was excellent even though she worked in Boston. I like how BofA provided lots of compliance training to ensure that all employees were keeping up with the latest standards.

    Cons

    I think the biggest con was running into people from other groups whose egos had grown a bit too big.

    Advice to Management

    Keep doing what you're doing, and keep the egos of some of the managers in check.


  2. "Don't Join if you are passionate about what you do ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Software Developer in Plano, TX
    Former Contractor - Senior Software Developer in Plano, TX
    Doesn't Recommend

    I worked at Bank of America as a contractor (More than a year)

    Pros

    - Flex Timing
    - Laid Back Environment

    Cons

    - Not organized at all
    - No Room for improvement
    - If you value your time in life, this might not be the right place. You will find yourself doing redundant things

  3. "AVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Plano, TX
    Former Employee - Assistant Vice President in Plano, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Team was great. Benefits were great.

    Cons

    Bonuses taken away, many associates capped and did not earn a merit. Hard to move up

    Advice to Management

    Be more flexible especially with traffic and allow people to work their 8 hours the way it best fits their schedule if it does not impact the overall production


  4. "Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Plano, TX
    Former Employee - Quality Assurance Analyst in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    my best learning experience was there

    Cons

    Training and Development Managers courses not enforced

    Advice to Management

    Some managers there are not approachable


  5. "Flood & Hazard Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Plano, TX
    Current Employee - Business Analyst in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Pay, Benefits, Vacation, 401K

    Cons

    Feels like slavery, management matters, the higher ups suck, No longer receive BONUS, don't care about employees. Hard to move up within the company. No Work life balance.

    Advice to Management

    Listen more, the employees are the ones are on the front line everyday and have information to provide to better things for the company. Be more supportive.


  6. Helpful (1)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America full-time

    Pros

    Great pay and overtime if need be.

    Cons

    Management was terrible and they weren't so helpful when in need. Training wasn't long enough to prepare anyone for what was to come next. Not enough room to move up in the company. No shift changes and your questions don't get answered.

    Advice to Management

    Be more helpful and open to those who don't understand certain things. Most of all actually do your job and assist those customers who ask for a manager.


  7. "I liked Bank of America they were a great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Plano, TX
    Former Employee - Customer Service Representative in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    When I worked for Bank of America I had a lot of health issues and they were so good to me. I felt like they were family. They have amazing benefits or they did at that time.

    Cons

    I don't really have any.

  8. "When given a new title, it is mostly a lateral move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Texas in Plano, TX
    Former Freelancer - Texas in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America (More than 8 years)

    Pros

    The benefits are Awesome to have

    Cons

    Layoffs can happen at any time


  9. "Home Equity Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Equity Specialist in Plano, TX
    Current Employee - Home Equity Specialist in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Benefits are incredible. I’m paying half what I did for benefits and have twice the amount of coverage as I did at my previous employer.

    Management is amazing and you can go to anyone with a question. Even the top dogs at the site make a point to walk around and check in on everyone. They all from top to bottom genuinely want you to succeed and will do everything they can to provide you with what you need for success.

    Excellent base pay and commissions are more than worth the work to put in. If you’re a hard worker, like setting goals and want to make money you can easily make $65-85,000. Be a top producer and you’re looking at $95-110,000 annually. The metrics are constantly monitored and they don’t expect you to make something out of nothing. The requirements fluctuate with the industry trends which is very nice.

    Coworkers are great and everyone seems to genuinely enjoy what they do. We all want to help each other be successful and it’s nice to be in a friendly competitive environment. Job security was a must when I changed employers and I absolutely feel safe here. The numbers are not hard to hit, yo or just have to want to work....while at work, so they aren’t asking much. It’s sales...you are in control of your checks.

    Cons

    Truthfully can’t think of anything without being incredibly picky. Newer equipment maybe? If I had to pick something but they are replacing each cubicle one by one now so it’s really only a matter of time.

    Of course the time from start date to commission check is a solid 6 months but that is expected. They can’t build your pipeline for you, so it takes time.

    Advice to Management

    Keep up the great work. Continue to reward hard working employees! The friendly competition amongst the team is fun and truthfully makes me excited to come to work. It’s amazing watching your hard work pay off.


  10. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Cons Prod Analyst in Plano, TX
    Former Employee - Business Cons Prod Analyst in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Great benefits, vacation and sick time. Multiple opportunities to advance from within.

    Cons

    no cons that I can think of.


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