Bank of America Reviews in Plano, TX | Glassdoor

Bank of America Plano Reviews

Updated February 9, 2019
260 reviews

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Plano, TX

3.3
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
131 Ratings

260 Employee Reviews

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Pros
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More Pros and Cons

  1. "Fantastic company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Operations Manager in Plano, TX
    Current Employee - Vice President - Operations Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Great work - life balance

    Cons

    Some unrealistic expectations when it comes to deadlines

    Advice to Management

    Well done.


  2. "Good work-life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Plano, TX
    Former Employee - Quality Assurance Analyst in Plano, TX

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Benefits are great...3-4wks vacation + 2 weeks sick

    Cons

    Not much room for advancement

  3. "Testing Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Consultant in Plano, TX
    Current Employee - Operations Consultant in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Most benefits are good. Vacation and sick time is offered.

    Cons

    Lack of career growth and advancement.

    Advice to Management

    Practice what you say with action. When you say you care about employee career paths, show it


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MOrtgage Loan Originator in Plano, TX
    Current Employee - MOrtgage Loan Originator in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great variety of products to offer. BofA is in 1 in 3 homes in the US so your phone will never not be ringing.

    Cons

    Very metric driven in every single thing that you do.


  5. "Could be a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Plano, TX
    Current Employee - Operations Analyst in Plano, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Poor Human Resources management

    Cons

    Work life balance is good.

    Advice to Management

    Bank of America’s name means premium to me. I expect well educated members in management position.


  6. "Great job for personal/professional growth, but hard sales goals."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Plano, TX
    Current Employee - Customer Service Representative in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    -Branch managers and assistant managers are great at every location I've worked or helped at. They are understanding.
    -They company is great to work for as a whole. Bank of America even provided $1000 bonus to employees that have make less than $100,000.
    -Starting pay for Customer Service Representatives/Tellers here pay more than other commercial banks. $15/hr starting pay.
    -There is definitely room to move up, if you are focused on your numbers. Many different routes you can take to move up, but you need to be motivated.

    Cons

    -Sometimes you may have to work 6 days a week
    -Sales goals are sometimes hard to meet
    -If you do not meet your goals, you can get a verbal warning and then a write up
    -Stressful at times especially with overbearing customers that feel that they deserve extra special treatment over others. Will have customers yell at you for things out of your control, but you will get used to it.

    Advice to Management

    -Market managers that oversee several branches and branch managers within their domain have unrealistic goals and puts stress upon everyone else. Trickle down stress.
    -Too many things are different at every branch and makes things less consitent, especially when it comes explaining things to customers.


  7. "Mortgage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President Corp Underwriter in Plano, TX
    Current Employee - Assistant Vice President Corp Underwriter in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Salary, benefits,time off , work life balance

    Cons

    Work environment, office is terrible open no privacy, no place to take or make calls makes , loud just not what’s needed to review a loan for credit risk.

    Advice to Management

    Work on that speak up that can help production

  8. Helpful (1)

    "Front End Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Developer in Plano, TX
    Former Employee - Front End Developer in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great place to work, great benefits package and the office/location I worked at was nice. Management was flexible and offered me a lot of opportunities to grow. The best part about it was the work life balance, rarely did I ever have to work late.

    Cons

    Like all large companies it largely depends on your management chain on how well you will be treated and I did know of other employees that were not as lucky and landed under much more strict managers that made their experience very different then mine.

    Advice to Management

    Top software developers like flexibility to work from home frequently as well as good work life balance.


  9. Helpful (1)

    "Good benefit"

    StarStarStarStarStar
    Former Employee - Vice President in Plano, TX
    Former Employee - Vice President in Plano, TX

    I worked at Bank of America full-time (More than 8 years)

    Pros

    good benefit like vacation and sick days

    Cons

    old technology and very limited opportunity for training


  10. Helpful (2)

    "Global Technology & Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Operations Project Consultant in Plano, TX
    Current Employee - Vice President, Operations Project Consultant in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    - Benefits
    - Work from home (although this is decreasing)
    - Associate development (with a caveat...only if you actively pursue, lots of events and courses on learning portal and if you have buy-in from your manager)

    Cons

    Micromanagement exists and some manager will put a target on low performers.

    Advice to Management

    As seen in a few other reviews, people don't leave jobs, they leave bad management. Take a look at managers who have multiple people leave their team and really deep dive into their survey results. At first I thought I was being overly sensitive working for this most recent manager; however, after hitting my tipping point of "enough" and talking with people who have left the team, I realized it's not me...it's the manager.

    I've been with the bank for over 10 years; however, I'm now looking for opportunities outside the bank. It's been a good run; however, the old buildings and extremely lax dress code make the Plano campus feel run down. With Toyota headquarters and new Legacy West developments down the street, we'll see if the grass is greener on the other side.


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