Bank of America Reviews in Portland, OR | Glassdoor

Bank of America Portland Reviews

Updated May 4, 2018
42 reviews

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Portland, OR

3.1
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
18 Ratings

42 Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "Database Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Database Marketing Manager in Portland, OR
    Former Freelancer - Database Marketing Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America (More than 10 years)

    Pros

    Tremendous reach, ability to affect thousands of customers, massive infrastructure to support your efforts, great opportunities for education/advancement.

    Cons

    It is a large, hierarchical company, but much more flexible the higher your rank in the company.

    Advice to Management

    Get first-line supervisors to see that hiring and encouraging the most talented employees is the way to succeed. Do not allow personal fiefdoms.


  2. "teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Portland, OR
    Former Employee - Teller in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    There was good insurance but that's about it!

    Cons

    Everything with this company sucked

    Advice to Management

    none

  3. "I love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Portland, OR
    Current Employee - Clerk in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great customer service and benefits

    Cons

    Busy some customers are rude


  4. Helpful (3)

    "Branch Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Great benefits. Great customers. Decent wages.

    Cons

    Unreasonable goals and expectations with limited staff provided to reach goals.


  5. "So-So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Portland, OR
    Former Employee - Teller in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    Established company, resume builder, good experience

    Cons

    Very sales-oriented, inauthentic management, robotic

    Advice to Management

    Be more authentic and genuine


  6. "Large Bank - What you expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Portland, OR
    Current Employee - Operations Manager in Portland, OR
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great benefits, customer focused, diversity and inclusion are a true focus of the organization

    Cons

    Large bank, focused on improving image at the expense of employee satisfaction (too much focus on cost cutting and consolidating jobs).

    Advice to Management

    Create clear roles for associates, don't add more responsibilities without asking, "how much more work will this add?", Ensure cost reduction doesn't cut so much that associates feel like a number.


  7. "Great potential, but meeting bottom lines mean that employees are overworked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Portland, OR
    Current Employee - Financial Center Operations Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great financial benefits from 5% 401k match to banking benefits.
    13 bank holidays plus vacation.
    Potential to advance.
    Opportunities to network.

    Cons

    Staffing levels are dwindling while work load increases.
    High pressure to reach sale goals.
    Micro managing is common from market level managers.
    Too many managers.

    Advice to Management

    Direction of the company is diluted with too many managers trying to dictate the market.

  8. "Great Coworkers, Issues with Upper Managmeent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Portland, OR
    Current Employee - Customer Service Representative in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America part-time (More than 5 years)

    Pros

    Employees I deal with at the actual financial center are helpful to each other and good spirited. Can't beat their flexibility with part-time scheduling and benefits.

    Cons

    Receive extremely little support from management above, sales goals are very high. I feel bad for our customers.

    Advice to Management

    Actually pay for enough people to staff your branches.


  9. "Financial Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Portland, OR
    Current Employee - Financial Center Manager in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Benefits and vacation time. Consistent schedule. Fair compensation. 10 bank holidays a year

    Cons

    Poor systems integration, multiple changes constantly, being able to retain and hire staff. Usual big bank gig, for the most part big banks are the same.

    Advice to Management

    Invest in streamlining computer systems and making them work better. More support from upper management would be nice


  10. "Teller Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Portland, OR
    Former Employee - Teller in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Health benefits & discounted bus pass.

    Cons

    Working six days a week. No managerial support when needed. Manager would act like it was a big burden to come help when I had an issue or question. Then get very upset when I would make a mistake. She also accused me of being a witch.

    Advice to Management

    Promote managers who do not play favorites, or accuse people of being a witch.


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