Bank of America Portland Reviews

Updated Sep 24, 2019

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3.7
73%
Recommend to a Friend
95%
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
35 Ratings
  1. Helpful (1)

    "Great Benefits, Great Opportunities for growth, & Reliable Corporate team/Management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    *So many benefits it's really hard to know them all (they'll send you a massive guide to all your benefits) *Very diverse *Pro Equality *Pro Equity *Some benefits include education reimbursement and even paid leaves for people with pregnant partners or who are pregnant for 16 weeks *Massive on ethics and client care culture *Reliable HR that will listen *It's really easy to go up the ranks and be a part of many different fields within the same company *Strict but understanding/allows time to learn new positions (Not in a micro-manage-y kind of way thankfully) *Dedicated training programs such as an entire Academy that teaches you everything you need to know for your role making it easier for people with High School degrees or basic knowledge on Banking to pick up on everything within weeks *Clean and Comfortable work environments

    Cons

    *Overwhelming at times since you must constantly learn new things and keep up with various laws/regulations *Non - Customers tend to be very aggressive/difficult and at times dangerous *Some teams may have inconsistent management styles making it difficult to follow expectations as expectations can be different or rapidly change *Not very flexible with time especially for Students *Inconsistencies in management styles can create inconsistencies for customers which can create awkward and uncomfortable situations for associates

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  2. "Not bad, not great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Banker in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    You will earn a higher than average base pay relative to the industry and most entry level work. Benefits are also very strong.

    Cons

    Small work teams, strong and increasing sales pressure from higher ups, sales goals sometimes designed to be difficult/impossible to reach. Some locations have a natural leg up and that goals don't reflect that as much as they ought to.

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  3. "All about sales"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Portland, OR

    I worked at Bank of America part-time for more than a year

    Pros

    the people you work with are cool and you meet nice people.

    Cons

    high sales goals. need to push products on customers all day and everyday.

  4. Helpful (2)

    "Terrible Micro Level Management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America part-time for more than 3 years

    Pros

    The benefits are phenomenal. Excellent medical benefits (also allowed me to have my mom on the insurance), dental, vision, 401k with matching contributions, child care reimbursement, automatic enrollment in preferred rewards, paid holidays, 2 weeks paid vacation, and 2 weeks of paid sick leave.

    Cons

    - Poor staffing behind teller row (do not be surprised if you left alone to take care of clients inside the center and in the drive up). - TERRIBLE incentive bonuses - Borderline unethical business practices - staffing hours are cut to encourage digital banking. When people complain about the staff, the bank blames the client for "choosing" to come to the center and they deserve to lose 30 minutes of their day because of their decision to come into a financial center instead of using the ATM. - Your success is 100% in the hands of other people (you only get credit if a banker remembers to give you credit. You can only advance or move somewhere else if your manager approves the transfer. If your manager refuses to lose you as a teller, your options are to deal with it or quit) - Only the numbers on your scorecard matter; other factors do not matter. I worked at a center that was set to close its doors. The banker was transferred to another financial center so there was nobody there to help clients. I was forced to accept a 0 on my BCR score (40% of my scorecard) and upper management essentially told us, "tough luck, deal with it". - Money matters, not people. Sales get helped right away while servicing is referred to the customer service phone number. I've literally seen millions of dollars get pulled due to this mentality. - No trust. Bankers and managers get very little freedom when trying to help a clients. Bankers are forced to use algorithms to make decisions such as waiving fees instead of being trusted to make a good decision. Bankers are also frequently assisting clients by having to call another department at BofA.

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  5. "Funder"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Funder in Hillsboro, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 10 years

    Pros

    Great company to work for.

    Cons

    Wish that they had not closed loan center in Oregon. I would love to still work there.

  6. "Assistant Vice President"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Gresham, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Benefits, client centric focus, ability to advance career

    Cons

    Clear vision is apparent, execution is not adequate.

  7. "teller"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    There was good insurance but that's about it!

    Cons

    Everything with this company sucked

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  8. "I love it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clerk in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for less than a year

    Pros

    Great customer service and benefits

    Cons

    Busy some customers are rude

  9. "Database Marketing Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Freelancer - Database Marketing Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America for more than 10 years

    Pros

    Tremendous reach, ability to affect thousands of customers, massive infrastructure to support your efforts, great opportunities for education/advancement.

    Cons

    It is a large, hierarchical company, but much more flexible the higher your rank in the company.

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  10. Helpful (3)

    "Branch Manger"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 10 years

    Pros

    Great benefits. Great customers. Decent wages.

    Cons

    Unreasonable goals and expectations with limited staff provided to reach goals.

Found 80 reviews