Bank of America Reviews in Portland, OR | Glassdoor

Bank of America Portland Reviews

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Found 76 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
90%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
34 Ratings
  1. "Funder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Funder in Hillsboro, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 20 years

    Pros

    Great company to work for.

    Cons

    Wish that they had not closed loan center in Oregon. I would love to still work there.

    Bank of America2018-06-16
  2. Helpful (2)

    "Terrible Micro Level Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America part-time for more than 4 years

    Pros

    The benefits are phenomenal. Excellent medical benefits (also allowed me to have my mom on the insurance), dental, vision, 401k with matching contributions, child care reimbursement, automatic enrollment in preferred rewards, paid holidays, 2 weeks paid vacation, and 2 weeks of paid sick leave.

    Cons

    - Poor staffing behind teller row (do not be surprised if you left alone to take care of clients inside the center and in the drive up). - TERRIBLE incentive bonuses - Borderline unethical business practices - staffing hours are cut to encourage digital banking. When people complain about the staff, the bank blames the client for "choosing" to come to the center and they deserve to lose 30 minutes of their day because...

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    Advice to Management

    LISTEN to your clients and your staff. STOP depending so heavily on algorithms do decide EVERYTHING. Let managers make the best decisions for their financial centers. Your formula won't tell you ACTUAL numbers, merely averages. Managers should choose where to allocate their employee hours, they should be able to decide how much money a financial center needs, and they should be able to do a lot more within the financial...

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    Bank of America2018-12-22
  3. "Assistant Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Gresham, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time for more than 4 years

    Pros

    Benefits, client centric focus, ability to advance career

    Cons

    Clear vision is apparent, execution is not adequate.

    Bank of America2018-06-13
  4. "teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 2 years

    Pros

    There was good insurance but that's about it!

    Cons

    Everything with this company sucked

    Advice to Management

    none

    Bank of America2018-05-04
  5. "I love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clerk in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Great customer service and benefits

    Cons

    Busy some customers are rude

    Bank of America2018-04-05
  6. "Database Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Database Marketing Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America for more than 20 years

    Pros

    Tremendous reach, ability to affect thousands of customers, massive infrastructure to support your efforts, great opportunities for education/advancement.

    Cons

    It is a large, hierarchical company, but much more flexible the higher your rank in the company.

    Advice to Management

    Get first-line supervisors to see that hiring and encouraging the most talented employees is the way to succeed. Do not allow personal fiefdoms.

    Bank of America2018-02-19
  7. Helpful (3)

    "Branch Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 20 years

    Pros

    Great benefits. Great customers. Decent wages.

    Cons

    Unreasonable goals and expectations with limited staff provided to reach goals.

    Bank of America2017-11-24
  8. Helpful (1)

    "Seasoned associates need better raises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Gresham, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 20 years

    Pros

    4 months paid maternity/Paternity leave, 3 weeks paid vacation, great medical, dental, vision and health account available for entire family. You can also cover a domestic partner.

    Cons

    Poor raises if you even get one. Peers can cause problems and nothing is done about it. Too much micromanagement. Extreme stress to meet sales goals that they relate to “relationship goals” yet they’re still sales goals.

    Advice to Management

    As much as the company has grown financially I would appreciate encouragement with an actual raise. Cost of living has sky rocketed and yet middle/upper positions stay steady. The Client Service reps now start at $15.00 where the other positions wage stays the same. It is completely wrong. Do not feel appreciated. Why work hard when no gratification?

    Bank of America2017-12-13
  9. "So-So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time for more than 2 years

    Pros

    Established company, resume builder, good experience

    Cons

    Very sales-oriented, inauthentic management, robotic

    Advice to Management

    Be more authentic and genuine

    Bank of America2017-12-01
  10. "Large Bank - What you expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Portland, OR
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 6 years

    Pros

    Great benefits, customer focused, diversity and inclusion are a true focus of the organization

    Cons

    Large bank, focused on improving image at the expense of employee satisfaction (too much focus on cost cutting and consolidating jobs).

    Advice to Management

    Create clear roles for associates, don't add more responsibilities without asking, "how much more work will this add?", Ensure cost reduction doesn't cut so much that associates feel like a number.

    Bank of America2017-10-19
Found 76 reviews