Bank of America Processor Reviews | Glassdoor

Bank of America Processor Reviews

Updated Jun 3, 2019

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Found 62 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
51%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
21 Ratings
  1. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Processor in Jacksonville, FL
    Recommends
    Approves of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Great leadership, great environment and culture. Management is very helpful.

    Cons

    No cons, I enjoyed very much working at this great organization. I recommend it to anyone.

    Advice to Management

    Keep up the good work

    Bank of America2018-01-10
  2. "Overall good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Loan Processor in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Fun place to work,Plenty room to advance,Come on..it's BOA!

    Cons

    Not everyone is trained equally and correctly.

    Advice to Management

    Think twice before backing someone who makes fun of the disabled.

    Bank of America2019-06-03
  3. "Fast paces"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Processor in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 3 years

    Pros

    Great benefits and vacation. 401k match and profit sharing

    Cons

    High level stress and the better you are the higher your goals

    Bank of America2019-05-14
  4. Helpful (2)

    "Don't work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Tampa, FL
    Doesn't Recommend

    I worked at Bank of America full-time

    Pros

    company benefits with insurance and time off

    Cons

    1) Managers will micromanage excessively. 2) The workload is excessive to the point that you don't have a chance to finish your work for the day. Only option is to pick up where you leave off the next day which is fine but then some managers will be abrasive and constantly criticize you for not finishing on time. It's mainly about what you didn't do as opposed to the good things you did. 3) Not a fun job at all - you...

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    Advice to Management

    Respect your employees. All we can do is try our best but nothing is good enough for you. The nature of the job is there will always be something that hasn't been done for every employee no matter how fast/efficient the employee works. Of course you have to address the work that hasn't been done but also learn to give positive feedback on the good things.

    Bank of America2019-05-02
  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 3 years

    Pros

    Good solid background, very diverse, great place for a Woman to succeed.

    Cons

    If you are a Male you might have a few obstacles and less opportunities.

    Advice to Management

    Equality is not really equality if you are an extreme leftist.

    Bank of America2019-03-20
  6. Helpful (2)

    "Managers micromanage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 3 years

    Pros

    Salary is desirable, but too much overtime required.

    Cons

    Too much overtime. HR does not care about employees’ privacy. Managers micromanage frequently.

    Advice to Management

    Treat employees to more than free good lunches, occasionally.

    Bank of America2019-03-28
  7. "I have been working here for more than 8 years"

    StarStarStarStarStar
    Current Employee - Loan Processor 

    I have been working at Bank of America full-time for more than 8 years

    Pros

    Great benefit and fair pay

    Cons

    Loan processors here handle lots of works including review and clear conditions, which should be Underwriter job. Processors are not just processing loans but also ensure to meet customer services at high rate. Normally goal is for each processor to close 20 -30 loans per month and cycle time of each loan from loan application date till funding date is within 40 days. Also customer rating should be 9 or above from scale...

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    Bank of America2019-02-17
  8. "Loan Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Loan Processor in Plano, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 8 years

    Pros

    Good benefits and perks Nice campus

    Cons

    No management support, stressful environment

    Advice to Management

    Support your staff. When they come to you for help, don't say "do the best you can"!

    Bank of America2018-09-05
  9. "Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Los Angeles, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 8 years

    Pros

    Location, staff was great. I really liked this job.

    Cons

    Salary was not the best and all over the place. Do not get raises.

    Bank of America2018-08-30
  10. "Just Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Processor in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Co-workers were good people. Location was awesome.

    Cons

    Managers were new to process change. Made it frustrating at times.

    Advice to Management

    Invest in manager training

    Bank of America2018-08-29
Found 62 reviews