Bank of America Reviews in Providence, RI | Glassdoor

Bank of America Providence Reviews

Updated August 27, 2017
31 reviews

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Providence, RI

3.7
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
17 Ratings

31 Employee Reviews

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Pros
Cons
  • Work life balance has to be earned (in 441 reviews)

  • Upper management don't listen to those located in other cities (in 395 reviews)

More Pros and Cons

  1. "Team manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Providence, RI
    Former Employee - Team Manager in Providence, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Coaching and development still a key function.

    Cons

    Political. Core values not embrace by all management. Execution does not follow vision.

    Advice to Management

    Skip levels should be a requirement. Two day executive trips do not provide an accurate view. Challenge all to do better.
    See associates as people not employee id's. Associate sat scoring method is ripe for cheating.


  2. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Providence, RI
    Former Employee - Relationship Manager in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Benefits are great. I would say better than most big corporations, especially when it comes to family. They added more options regarding medical insurance.

    Cons

    Becoming a top performer doesn'the always mean a promotion or even that you'll be able to maintain your salary (for commission-elegible employees). They change the commission plan often in order to save themselves money.

    Advice to Management

    In business the bottom line is what matters but don't bite the had that feeds you. Your sales people won't be excited to continue to perform if you cut their income to improve your bottom line.

  3. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Analyst in Providence, RI
    Current Contractor - Financial Analyst in Providence, RI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America as a contractor (More than a year)

    Pros

    Great way to get experience for college grads and people looking to get into banking at the entry level. Peer to peer knowledge share was also helpful. There are also great diversity organizations available for those who like networking.

    Cons

    I thought the training provided to employees was very obsolete. Countless hours of information people in the department don't even remember. Was expecting management to be more hands with team members.

    Advice to Management

    Care about your team and the knowledge share with in it.


  4. "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Providence, RI
    Former Employee - Financial Analyst in Providence, RI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Not a very heavy workload.

    Cons

    Do not feel like you matter. You are easily expendable and even easier to replace. You are not even allowed to be part of any events unless you are not a contractor, but once you are actually employed they still will not make you feel important.

    Advice to Management

    Be more like leaders rather than bosses.


  5. "Leasing Credit Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Providence, RI
    Former Employee - Anonymous Employee in Providence, RI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America (More than 10 years)

    Pros

    Company has some great benefits in regards to PTO and sick time

    Cons

    They have been short staffed for a while in many departments and expect each associate to handle a workload of three people. They also do not want to train anyone. Management just throws you into a job and it is either sink or swim.

    Advice to Management

    Your company needs to incorporate training and development programs. Especially for new hires.


  6. "Finance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Analyst in Providence, RI
    Former Employee - Finance Analyst in Providence, RI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good Company to work for

    Cons

    None worth mentioning its your typical banking environment


  7. Helpful (3)

    "Preferred Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preferred Sales Specialist in Providence, RI
    Current Employee - Preferred Sales Specialist in Providence, RI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America (Less than a year)

    Pros

    Good Pay
    Good Benefits
    Good training
    bonus after each quarter

    Cons

    micro management
    constantly changing
    no room to grow

  8. "Relation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Providence, RI
    Current Employee - Relationship Manager in Providence, RI
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great benefits such as vacation time and sick time. Great colleagues!

    Cons

    Some branches are open on Saturdays which makes it a six day work week.

    Advice to Management

    N/A Management is great.


  9. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sale and Service Specialist in Providence, RI
    Current Employee - Sale and Service Specialist in Providence, RI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    benefits, 401k is great and they match you after 1 year which is nice, health benefits are also really nice and not too expensive

    Cons

    pay isnt great and definitely expect to do a lot of work for such a low pay. feel like it deserves a better pay

    Advice to Management

    should have a higher pay for the specialists that are on the phone all day, call after call. it is stressful and the pay is very weak for covering expenses


  10. "No Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Analyst II in Providence, RI
    Former Employee - Claims Analyst II in Providence, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    The actual position was fun and easy, I actually enjoyed what I was doing.
    The management did not breath down our necks, we were able to work at our own pace, as long as we hit the metrics.
    Great community and great co-workers.

    Cons

    The biggest issue was lack of communication.
    The management was iffy and had no idea how to handle intense and huge changes.
    There was little room for growth.

    Advice to Management

    Be more clear with changes and speak for the associates you are managing. We are the ones doing the job and should have a say in how we do our process. I understand some changes are from higher ups and we have no control, but some changes that were made were just outrageous and should not have been made. If the management team was really looking out for us, they would have spoken up and made sure certain changes would not go through, because they were awful changes. We had dozens of reasons for some changes NOT to go into place that would have saved the company, quite literally MILLIONS.


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