Bank of America Quality Assurance Analyst Reviews | Glassdoor

Bank of America Quality Assurance Analyst Reviews

Updated Aug 13, 2019

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Found 18 reviews

3.7
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Rating TrendsRating Trends
98%
Recommend to a Friend
94%
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Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
11 Ratings
  1. Helpful (1)

    "Quality Analysis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 5 years

    Pros

    Change, Growth ,structure, team building and learn different skills.

    Cons

    Slow with updating new learning material. Create uncomfortable working environment for the employees. Compensation is to low.

    Advice to Management

    Help build and teach your employees become a great leader.

    Bank of America2016-11-14
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Dallas, TX

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Opportunities to move around and up in a very large company setting. Good chance to use databases and spreadsheets along with other internet applications.

    Cons

    May take on additional roles and responsibilities per the needs of business, sometimes on short notice. Also, may switch managers with some regular frequency.

    Bank of America2016-09-02
  3. Helpful (2)

    "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Plano, TX
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 8 years

    Pros

    Great benefits - find someone who knows about them and learn. There's more than anyone realizes.

    Cons

    Within the same role there's a variance of job duties and pay scale...ask lots of questions when applying to see if it's truly a good fit for you.

    Advice to Management

    Find consistency of work load and pay for performance. Encourage a better work/life balance for employees.

    Bank of America2016-02-02
  4. "Good place to develope skills and build knowledge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Simi Valley, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 3 years

    Pros

    There are many resources to help you learn a diverse range of skills and subject areas which can directly help you advance into different lines of business or grow within your functional area.

    Cons

    It is difficult to find the time (as an hourly associate at least) to put in the effort to seriously learn new skills and subject area at a professional level since production and deliverable targets already take up most of your time if not all

    Advice to Management

    Evaluate production targets vs. the time it take to achieve them and ensure time is factored in (maybe even assigned within their schedules) to let them take meaningful time to grow in areas which will help your department and will help them advance.

    Bank of America2015-11-13
  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America

    Pros

    good benefits, great hours, nice place to work

    Cons

    constant change, no cons great place to work

    Bank of America2015-01-13
  6. "Great company but there are a lot of elephants in the room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Plano, TX
    Recommends
    Approves of CEO

    I worked at Bank of America full-time for more than 3 years

    Pros

    decent pay and great benefits

    Cons

    not knowing if you will have your job the next week

    Advice to Management

    learn how to manage something

    Bank of America2014-02-25
  7. "Garbage, no employee investment, disregard of career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Nothing, other than flexible with hours, but even that is going away, vacation is minimum 3 weeks, 2 weeks sick time, can purchase PTO

    Cons

    Pay, management who are extremely dumb, management only promoting friends, do not listen to employees, no employee investment

    Advice to Management

    Hire people that are intelligent, just because you want to save a few bucks by hiring the most absolute, inept individuals, in the long run, it will cost you more money

    Bank of America2013-12-10
  8. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst 

    I worked at Bank of America full-time for more than a year

    Pros

    Provide benefits , Educational growth

    Cons

    very high task oriented environment

    Bank of America2019-08-14
Found 18 reviews