Bank of America Quality Assurance Reviews | Glassdoor

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Bank of America Quality Assurance Reviews

Updated Jun 6, 2019

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Found 34 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
90%
Recommend to a Friend
98%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
18 Ratings
  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Quality Assurance Lead in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 5 years

    Pros

    Competitive salary Helps community Offer volunteer opportunities Good benefits

    Cons

    Not many Roles are more specialized so not a lot of variety in the role.

    Advice to Management

    Let employees travel occassionally when teams are spread out.

    Bank of America2019-06-06
  2. "Good work-life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Plano, TX

    I worked at Bank of America full-time for more than 8 years

    Pros

    Benefits are great...3-4wks vacation + 2 weeks sick

    Cons

    Not much room for advancement

    Bank of America2019-02-08
  3. "Senior Quality Assurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Quality Assurance in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 8 years

    Pros

    Great team moral and fun up beat environmental

    Cons

    Wish we could have a flexible work schedule

    Advice to Management

    To always lead by example

    Bank of America2018-09-25
  4. "Quality Assurance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time

    Pros

    Flexible schedule, talented co-workers, benefits

    Cons

    Too many layers of management

    Advice to Management

    Give subject matter experts more say in process development

    Bank of America2018-04-29
  5. Helpful (1)

    "To move up you have to play the corporate game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Flexibility, you're never micromanaged, overtime is pretty open although people take advantage when they don't need it.

    Cons

    Your work doesn't matter. Even though your analyzing people's work, your feedback doesn't matter.

    Advice to Management

    Open up new positions, allow work from home.

    Bank of America2018-04-13
  6. "Review By Software QA Manager"

    StarStarStarStarStar
      Former Employee - Quality Assurance Manager in Agoura Hills, CA
      Doesn't Recommend
      Neutral Outlook

      I worked at Bank of America full-time for more than 10 years

      Pros

      Very flexible hours, work from home allowed.

      Cons

      Low Salary and very bureaucratic

      Bank of America2018-04-07
    • "Quality Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Quality Assurance Analyst in Plano, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Bank of America full-time for more than 10 years

      Pros

      my best learning experience was there

      Cons

      Training and Development Managers courses not enforced

      Advice to Management

      Some managers there are not approachable

      Bank of America2017-10-23
    • "Quality"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Quality Assurance Analyst in Belfast, ME
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Bank of America full-time for more than 10 years

      Pros

      Great schedule, pay, vacation time and benefits

      Cons

      No room for growth, inadequate management

      Bank of America2017-09-21
    • "Quality assurance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Quality Assurance Analyst in Simi Valley, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Bank of America full-time for more than 5 years

      Pros

      Amazing benefits! Great vacation time! A lot of sick time! Management was very understanding and very helpful

      Cons

      The company was great and it was fun

      Bank of America2017-09-19
    • Helpful (2)

      "Quality Operations Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Quality Assurance in Newark, DE
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Bank of America full-time for more than 5 years

      Pros

      Great co-workers, 4 month maternity leave for men and women, FSA Benefits card

      Cons

      Horrible pay, Only Band 5 or below get bonuses, Managers pick & choose who gets errors, Risk department has say about everything even if it doesn't make sense.

      Advice to Management

      No advice to management because they do not manage anymore. They do not want to deal with anyone's problems. So glad I am away from that place!

      Bank of America2017-09-18
    Found 34 reviews