Bank of America Relationship Banker Reviews | Glassdoor

Bank of America Relationship Banker Reviews

Updated December 14, 2018
126 reviews

Filter

Filter

Relationship Banker

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
68 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work/Life balance can be overwhelming" (in 515 reviews)

  • "Lack of communication in upper management" (in 448 reviews)

More Pros and Cons

  1. "Great place to grow. The bank actually cares about you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Charlotte, NC
    Current Employee - Relationship Banker in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great benefits, good environment, growth opportunities.

    Cons

    The goals can be tough to reach sometimes.


  2. Helpful (1)

    "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Tampa, FL
    Current Employee - Relationship Banker in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Phenomenal benefits
    Ease of mobility within company if performing well in role

    Cons

    This particular role you helm teller transactions and the duties of a Personal Banker it’s described as 50/50 but is admittedly more 70/30 this wouldn’t be an issue if you weren’t measured on performance and to sales goals on the 30%.

    Advice to Management

    Most centers don’t need more tellers, but some most definitely do, be more realistic about it, or atleast incorporate more self service options (More drive up ATM’s and ATA’s, stations where clients can sign into their own online banking to actually demonstrate problems and to assistant clients who don’t have computer access.)

  3. "It's banking, so you kinda have to know what you're getting into."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Charlotte, NC
    Current Employee - Relationship Banker in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good benefits, fun coworkers, open opportunities for advancement (although it may not be as simple as they make it out to be)

    Cons

    Pay is not what was promised, bonus incentive goals are high/difficult to achieve and don't really add much to your pay especially when averaged out over the quarter/year, makes it seem like it's up to you to advance in the company by achieving your goals, but in reality your financial center managers (who you don't actually report to) get final say over whether you can move up, not your actual performance.

    Advice to Management

    As a former manager myself, and understanding the importance of sales, you need to be able to manage your people. I don't care how long someone has been with the company, some people aren't prepared for management. Extra effort need to be made that these people that deserve promotion are properly trained to take that next step.


  4. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker in Oxon Hill, MD
    Former Employee - Relationship Banker in Oxon Hill, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Great company to get professional experience from. Offers great benefits and work life balance. Company really gives you room to grow.

    Cons

    Sales can be a challenge. Sometimes feel pressure to product push.


  5. "12 years of experience with the firm. Begun as a credit underwriter and now a relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Relationship Manager in Chicago, IL
    Current Employee - Business Banking Relationship Manager in Chicago, IL
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Good treasury services and card

    Cons

    No cons at this time

    Advice to Management

    No advice at this time


  6. "Good job but not career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker
    Current Employee - Relationship Banker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Lots of good benefits for full time and part time employees.

    Cons

    Management need to be trained better.

    Advice to Management

    Take care of the ones that actually work hard and not the ones that stroke your ego


  7. Helpful (1)

    "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Bellevue, WA
    Current Employee - Relationship Banker in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Benefits, competitive pay, tuition reimbursement, flexible scheduling dependent upon team

    Cons

    Bureaucracy, difficult to advance even if performance allows for it

    Advice to Management

    Flesh out coordinating and span of control from market leadership level to financial center level.

  8. Helpful (1)

    "No care for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker in Boston, MA
    Former Employee - Relationship Banker in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    The people you directly work with are great, the benefits are solid especially if you have a family but that’s about it

    Cons

    When talking to market managers and higher the problems become apparent. The company wants you to document an asinine amount of info while seeing back to back to back customers and burning yourself out. Unrealistic expectations are placed on employees to turn every sit into a mortgage or a business account - you WILL NOT hit your goals in many cases no matter how hard you try. This is by design, as talking to other RBs and RMs will show you that entire markets are set up to fail. Market managers do not care about your concerns and will blow you off for months - the only time mine cared was when I told him I was on my way out the door. Most importantly, pay is significantly lower than their competitors

    Advice to Management

    Just care about your employees a little more. Don’t ignore us when there are problems and don’t set unrealistic expectations and burn us out


  9. "Great for What It Is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Austin, TX
    Current Employee - Relationship Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great benefits, hours, and caring coworkers.

    Cons

    Strict sales culture. Expectedly, attitude and customer tone varies between branches.


  10. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Dallas, TX
    Current Employee - Relationship Banker in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    The ONLY thing that Bank of America has to offer is benefits, vacation, personal/sick time and maternity/paternity leave.

    Cons

    The management is HORRIBLE. And EVERY customer speaks Spanish. So if you aren't bilingual you wont meet any goals.

    Advice to Management

    I don't have any advice