Bank of America Relationship Manager Reviews

Updated Jun 26, 2020

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3.5
66%
Recommend to a Friend
82%
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
298 Ratings
  1. "good benefits / team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time for less than a year

    Pros

    flexible and understanding leader. I'm sure the experiences may vary between your leaders

    Cons

    calls calls calls. Not enough of time to do so many different tasks.

  2. "don't get yourself in if you don't like calling customers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 3 years

    Pros

    good benefits, 401k, 3 weeks vacation started, affordable health insurance option. you will be paid well only if you are at the "excellent branch/location"

    Cons

    call, call, call, you have to make at least 70 calls and emails per week to bug your customers, which is completely turning the business downward by bugging customers.

  3. "Bank of America Relationship Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Arlington Heights, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 5 years

    Pros

    Great company culture, pay, and benefits.

    Cons

    Roles in the financial center are heavily micromanaged, especially RMs. Every single metric is scrutinized and management is never present. BofA has an odd leadership structure in the FCs where the RMs and branch managers report to the same market manager who you rarely will see, maybe once or twice a month. Technology in the FCs is antiquated. You do make a solid base pay to start but the commissions are constantly being reduced by things beyond your control, most notably customer satisfaction surveys, which you cannot control.

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  4. "Awesome co-workers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Great people to work with

    Cons

    Management changes all the time. I had 9 managers in 4 years within the same role. The commission potential is there but very hard to maximize your bonus.

  5. "Great place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager 

    I have been working at Bank of America full-time

    Pros

    Great, good, awesome, best, amazing

    Cons

    None, zero, zip, fun, nada

  6. "Strong sales culture, high goals and pressure"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Great coworkers, great managers. That is really about it..

    Cons

    High sales goals and pressure, cold calling on monitored and recorded line, incompetent processes that make helping the clients nearly impossible. Long lines out the door with angry customers due to lack of tellers. This job was a true nightmare.

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  7. "In general a great company. Not a great role."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Company perks and benefits are top notch. Vacation and sick time is generous and there are many resources for employees. Great hours if working in a financial center and holidays are paid. Management was overall very pleasant but very sales driven.

    Cons

    The relationship manager role is not one I would easily recommend. The salary is higher than similar roles at other financial institutions but you are micro managed every single cent. Your opinion does not matter and selling bank products is the only thing that matters. The company has a saying "we are making financial lives better through the power of every connection". You will constantly be told that you are there to help clients financial lives and find what is most important to them. In reality the sales goal is all that matters even if you are able to help a client budget or give some savvy financial advice that does not matter because a sale was not made. It is a culture of smoke and mirrors, doing good is hidden behind selling products. This financial institution does not care to lower income clients in any way, shape or form. Working in a low income area will make this role even more difficult. The company pushes credit, credit, credit. It is the only solution that really matters. The recruitment process was very misleading as to what the role would actually be. If you like cold calling hundreds of bank clients in order to get them in front of you and sell them a credit card then this job is for you, the job is sold as a golden opportunity and the turn over is very high.

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  8. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time for more than 8 years

    Pros

    The benefits are awesome!! The pay for new employees are great.

    Cons

    No room for fast grown within the financial center.

  9. "Relationship Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Levittown, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    The company has a good work life balance, good opportunities for career growth, development through the academy, great handle during cover-19

    Cons

    Cant complain about much with the organization

  10. "Micromanage"

    2.0
    Former Employee - Relationship Manager 

    I worked at Bank of America full-time

    Pros

    Hard to come up with any

    Cons

    Too much pressure for sales and not customer service

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