Bank of America Relationship Manager Reviews | Glassdoor

Bank of America Relationship Manager Reviews

Updated December 7, 2018
428 reviews

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Relationship Manager

3.3
StarStarStarStarStar
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Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
210 Ratings

Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 515 reviews)

  • "Lack of communication in upper management" (in 448 reviews)

More Pros and Cons

  1. "Very grateful to be working for Bank of America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager
    Current Employee - Relationship Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great benefits, good salary, good hours. Nice people to work with.

    Cons

    Things change constantly, must learn to adapt very quickly.

    Advice to Management

    I have bee


  2. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Las Vegas, NV
    Former Employee - Relationship Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great company, the benefots are very good. Lots of room for promotion

    Cons

    There actually arent very many downsides

  3. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager
    Current Employee - Relationship Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great coworkers. Everyone truly looks out for one another. Great benefits and great hours. For those that work Saturday a day off during the week really helps to get everyday things done. Vacation package is pretty industry standard 3 weeks to start plus sick time.

    I’ve seen some complains about health insurance being expensive. In my opinion it is not that expensive for the what you get. I have a low deductible PPO plan for myself and my children and I find it to be rather affordable.

    If you come to work and do your job I think you can have a long and prosperous career.

    Cons

    401k does match at 5% but only after 1 year. Everything is extremely monitored and micromanaged but then again that comes with a heavily regulated industry.


  4. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in New York, NY
    Current Employee - Relationship Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Competitive incentive plan. Great training program

    Cons

    Very sales driven. Pressure of meeting goals


  5. Helpful (1)

    "Relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Austin, TX
    Current Employee - Relationship Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    First off if you don’t need much to be decent at this job, as long as your good with people and sales you’ll be fine. Great benefits and great salary when you have the right team in the right market and the right managers it’s amazing and makes the work life balance worth it (rare though). You get your own office and a fancy plaque that makes you feel good. The company strategy that they put out is smart, more focus on financial planning instead of monotonous servicing. They are in the business of helping our clients.

    Cons

    theres always 2 sides to a story, while they preach and push forward all these great things they need to purge all of these issues that keep customers away from us Now let me tell you, I’ve worked in multiple locations in multiple states. And unless you have extreme patience just use this job as a means to an end so you can work at a better one. There is a HUGE divide both in clients and in associates alone where people are stuck in there old ways. It leads to a lot of disconnect and miscommunication between associates especially management. They set too many metrics you have to hit. I have to worry about making sure every single aspect of Bank of America is over 100% to goal. I understand I must meet the metrics but I think we forget we are human and Erica hasn’t taken over yet so don’t act as if my job is on the line when I’m 135% in everything else BUT OH NO I DIDN’T HAVE ENOUGH MERCHANT REFERRALS. Another thing that frustrates me is when you do try and put in the effort and struggle every single time to hit everything and even though the location your at doesn’t have the clientele for that business aspect of Bank of America it can limit you to try and get promoted or a raise. Another thing is time, you can get fired if you mistype your time which makes sense but when a HUGE amount of your employees are getting flagged and written up for time tracking (especially your high performing ones) DONT YOU THINK ITS TIME TO SIT DOWN WITH WORKDAY AND GO OVER YOUR BUSINESS AGREEMENT WITH THEM? I don’t get it, this company is a double standard and won’t even pay us good bonuses, I worked so hard to reach the top 2 tiers and I felt like I got paid half than what I put in

    Advice to Management

    You need to be okay with firing managers, because when you let a toxic culture thrive then no one wants to work for you, no wonder why you’re always so understaffed and always hiring. You don’t make anyone feel like the work they put in is of any value even to the top reps. Give relationships managers more freedom like the FSAs and other partners do. Cause as of now I feel like a glorified assistant.


  6. Helpful (1)

    "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Springfield, MO
    Current Employee - Relationship Manager in Springfield, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    good benefit structure. maternity leave

    Cons

    mismanagement of people
    micro management
    cut throat sales culture

    Advice to Management

    know who your top talent is and create opportunities for them


  7. Helpful (2)

    "Micro management at its finest."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Kansas City, MO
    Current Employee - Relationship Manager in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Bank hours and bank holidays. Good insurance as well.

    Cons

    Saturday’s, poor management, asinine strategies and procedures being put into place. Management is trying to turn the bankers into salesmen. Which would be fine if they paid us like salesmen. The commission structure is a joke. If I’m going to be making outbound sales calls, thinly veiled as a “relationship call”, at least make it worth my while. Other outbound sales jobs pay 4x the commission.

    Advice to Management

    Get a clue.

  8. "Good Company, Amazing Benefits, Mediocre Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Orlando, FL
    Current Employee - Relationship Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Benefits, Job Growth, Stable work environment, good work-life balance, cares about its employees

    Cons

    Management dedication to employees and sales vs service pressure.


  9. "12 years of experience with the firm. Begun as a credit underwriter and now a relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Relationship Manager in Chicago, IL
    Current Employee - Business Banking Relationship Manager in Chicago, IL
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Good treasury services and card

    Cons

    No cons at this time

    Advice to Management

    No advice at this time


  10. Helpful (1)

    "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Tucson, AZ
    Current Employee - Relationship Manager in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    * Own Office
    * Full 40 Hours a week
    * 12 Paid Holidays
    * Unlimited Potential

    Cons

    * Time keeping errors will get you fired

    Advice to Management

    Time Keeping is rough