Bank of America Reviews in Reno, NV | Glassdoor

Bank of America Reno Reviews

8 reviews

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Reno, NV

4.8
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
5 Ratings

8 Employee Reviews

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Pros
Cons
  • Work life balance has to be earned (in 441 reviews)

  • Upper management don't listen to those located in other cities (in 395 reviews)

More Pros and Cons

  1. "Regional sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Reno, NV
    Former Employee - Regional Sales Manager in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Great benefits with great upper management

    Cons

    Training horrible, everyone I talked to wanted a training program not just on Skype with a trainer back east.

    Advice to Management

    Train in a class room so everyone knows exactly what they are doing when finished


  2. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reno, NV
    Current Employee - Anonymous Employee in Reno, NV
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great benefits for families and good hours

    Cons

    Bonuses are not what I was told they would be

  3. Helpful (1)

    "Loan originator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Reno, NV
    Former Employee - Mortgage Loan Officer in Reno, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Awesome benefits was there during a difficult time for the bank in he mortgage arena. Lots of opportunities, guidelines were tightened up to Bank of America standards making production interesting.

    Cons

    Comp plan was good, on the low side compared to non depository lenders

    Advice to Management

    Thank you for providing a stable environment and the experience and training, allow aspiring and producers higher comp tiers or more production bases bonuses. This was pre-CFPB


  4. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Reno, NV
    Current Employee - Teller in Reno, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay, good benefits, flexible scheduling for part timers

    Cons

    takes a while to move up


  5. "Company going down hill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Reno, NV
    Current Employee - Personal Banker in Reno, NV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    you get government holidays off! you don't work sundays! You can contribute to your 401k and they will match. You can have their 'best accounts" with out having to carry the balances or pay fees.

    Cons

    Sales goals are too high! Not enough products offered compared to other banks for example personal loans. There are not enough workers! They don't allow overtime and they don't have enough staff during the day to take care of customers and get things done. Their sales incentive for tellers in non existent.

    Advice to Management

    take better care of your associates. Offer more products. Have more staff!


  6. "Good company, but difficult to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Reno, NV
    Current Employee - Personal Banker in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    The benefits offered are very good.

    the teams are generally interested toward investing in the community.

    Childcare (up to 240/month) and tuition reimbursements (undergrad 2600/yr; masters 5250/yr) are very attractive benefits. However, you must reimburse BAC for masters tuition if you leave within 2 years of last reimbursement.

    Cons

    The new hire training needs an excessive amount of work because new hires are essentially onboarded and then put on the computer for a minimum of 1 week, and up to 1 month depending on the position.

    If you don't say things the way upper management wants you to say things they will obviously coach you (which is necessary and needed) but they will hold it against you for months and months anytime they see something that they don't agree with.

    Promotions are few and far between because of the amount of hiring freezes, or team minimization.

    Change is a necessary evil, but when the teams add something on as a non-negotiable, and then they don't follow-up, and then they give written warnings when it's not done properly isn't right. But don't worry, that non-negotiable initiative will come and go anywhere from 2-5 times depending on the amount of change in your market team and which market manager likes whichever initiative.

    Advice to Management

    Pick a strategy and stick with it. I understand the executives want the markets to have some say in what their focuses are, but when the executives have one set of "core" beliefs and the areas have another set of "core" beliefs, and the markets have another set of "core" beliefs, and then finally the banking center managers add on more "core" beliefs it gets to get a bit tiring.


  7. "Overall good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reno, NV
    Current Employee - Anonymous Employee in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    - Higher level management "in-tune" with all job functions
    - Supporting environment
    - A lot of resources to perform your job function

    Cons

    - Bank of America Home Loans processing and loan officers have a lot of challenges.
    - Absolutely no consistency with loan process refinance or new purchase
    - Difficult to move up

  8. Helpful (1)

    "Like working at Walmart!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch-Level Position in Reno, NV
    Former Employee - Branch-Level Position in Reno, NV
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Plenty of room to advance
    Satisfactory benefits
    Great for people who did not attend college
    Bank of America is everywhere, so a lot of opportunities for mobility

    Cons

    Even with a four year degree, heavy emphasis placed on branch experience.
    Almost everyone above branch manager seems to have lost touch with what day to day operations are like.

    Advice to Management

    Stop talking about the Bank of America Way and then reward managers who force customers to accept unwanted credit cards. Stop handicapping your employees by changing the rules and regulations every few months. Develop a working method of detecting when branches are padding/falsifying numbers which leads to a ratchet effect.


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