Bank of America Retail Sales and Service Experience Representative Reviews | Glassdoor

Bank of America Reviews

Updated Mar 30, 2020

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3.7
72%
Recommend to a Friend
87%
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
9,197 Ratings
  1. Featured Review
    Helpful (27)

    "Experienced leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Vice President, Senior Product Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 8 years

    Pros

    Flexible, a lot of opportunities to move around and learn, caring leadership

    Cons

    People are people - good and bad anywhere you go, but mostly good intentioned

    Bank of America2019-10-15
  2. "Great company for growth"

    StarStarStarStarStar
    Current Employee - CSR2 

    I have been working at Bank of America full-time for more than a year

    Pros

    Great company really willing to help employees succeed

    Cons

    None all around great company

    Bank of America2019-06-27
  3. "Phenomenal company—totally blown away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time for less than a year

    Pros

    The benefits hands down. 4 different healthcare providers, 2 dental, 401k match of 5%, 2k ortho benefit, 1x salary life insurance match for FREE and numerous other benefits. Additionally, the money they spend on technology is unparalleled. They truly have the best and brightest taking full advantage of what technology has to offer, positively affecting consumers. With the COVID-19 outbreak, not one employee has been laid off, nor salaries reduced. They’ve provided emergency childcare assistance, awarded additional money to in branch team members paychecks to offset expenses and even allowed thousands work from home....WOW! Branch team members have truly been shown how much they are appreciated and that’s rare. It’s truly amazing to see a company do this in the midst of a crisis. Glad to work for such a wonderful company!

    Cons

    No cons for me at the moment!

    Continue reading
    Bank of America2020-03-31
  4. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Good resources, benefits are good, a lot of mobility internally if desired.

    Cons

    Large organization and a lot of red tape at times

    Bank of America2020-03-30
  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software QA Analyst in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 10 years

    Pros

    Challenging technology projects. Extremely knowledgeable technology teams.

    Cons

    Difficult to maintain work-life balance.

    Continue reading
    Bank of America2020-03-29
  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker/Digital Ambassador in Burien, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Great benefits, great hours, and support to move up.

    Cons

    Upper management cares a lot about numbers

    Bank of America2020-03-29
  7. "Baking"

    StarStarStarStarStar
    Current Employee - Relationship Manager in Oakland, CA

    I have been working at Bank of America full-time

    Pros

    Good benefits, decent salary, stress free

    Cons

    Constant changes to make it harder to attain goals.

    Bank of America2020-03-30
  8. "Nice to work"

    StarStarStarStarStar
    Current Employee - Assistant Vice President in Plano, TX

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Decent paid and sick leave

    Cons

    long hours of work and burn out

    Bank of America2020-03-29
  9. "Consumer & Small Business RM Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Lots of opportunity for large bonuses if you are a good performer.

    Cons

    Demanding sales culture at times

    Bank of America2020-03-28
  10. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker 

    I have been working at Bank of America full-time

    Pros

    Good salary and great environment

    Cons

    A lot of work to do

    Bank of America2020-03-27
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