Bank of America Reviews | Glassdoor

Bank of America Reviews

Updated August 16, 2017
15,984 reviews

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3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
6,547 Ratings

15,984 Employee Reviews

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  1. Helpful (68)

    "You'll need to manage your career there from day one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Technology Manager in New York, NY
    Current Employee - Vice President Technology Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Stable, depending on manager you get a lot of support. Lots of benefits and resources at the corporate level. A friendly and collaborative environment that is less cut throat and better work life balance than the rest of the street.

    Cons

    Depends on manager, too much management, a lot of things need to get done but some managers are always looking for resources to manage but won't roll up their sleeves. You don't always have a well defined career plan if your manager needs you in your current position.

    Advice to Management

    HR and senior management need direct dialogues with employees, people are too dependent on personality, opinion and advice of their direct manager who will put their personal needs over the needs of the firm.


  2. Helpful (1)

    "Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time

    Pros

    Vacation
    Personal Time
    Sick Time
    Employee Development
    Move to another department after a year
    Generous Bonuses (depending on performance--but usually kind of easy to make incentive)
    Employee Discounts for almost everything
    Health Insurance
    Dental Plans
    Vision
    Childcare Assistance
    Dependent Care
    And so much more

    Cons

    Pretty good job to have and make a living. The only thing is when they don't give enough training for new things but you'll learn as you go. Other than that, wonderful job.

    Advice to Management

    Keep doing what you do!

  3. "project manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time

    Pros

    great company to work for

    Cons

    they benefits are not the best

    Advice to Management

    need to hire people with more expirence


  4. "Investment Banker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time

    Pros

    Great culture and management supports your career.

    Cons

    Pretty typical investment banking lifestyle.


  5. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager
    Current Employee - Relationship Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great support system of technology and colleagues to help you past the learning curve
    Flexibility of style and delivery of sales
    Bonus quarterly based on sales goals reached

    Cons

    Goals are extremely hard to reach without day in and out grind
    Traffic to the financial centers has decreased and managers expect you to make cold calls to bring in traffic
    This can be especially difficult when most people work 9-5 and the bank closes at 4

    Advice to Management

    Make the goals realistic relative to the traffic in the financial center
    Streamline the software for associates to easily navigate and fulfill clients' requests


  6. "It was great working at Bank of America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Phoenix, AZ
    Former Employee - Teller in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    The hours, the team, customer service, the benefits, paid holiday. Be able to interact with customers well enjoy your job.

    Cons

    Need to be able to multitask when dealing with many. Be able to keep up when it get busy and still give great customer service.


  7. "Bank of America teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    BoA cares about their employees.they provide affordable health plans on top off paid vacation and other benefits. I worked here as a student and these benefits plus the generous hourly pay we're invaluable in my success.

    Cons

    You do have to make referrals and may deal with irate customers but the job can be fulfilling and having a supportive branch team is helpful in achieving goals and helping manage conflicts.

  8. "VP"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work environments and room to grow

    Cons

    I can not think of any

    Advice to Management

    Keep the current momentum and workforce


  9. "Financial Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Las Vegas, NV
    Current Employee - Financial Center Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Benefits, hours, people and helping change people's financial lives.

    Cons

    Stress, staffing, operational regulations are very time consuming.

    Advice to Management

    Loosen up on personnel expenses. FCM's have too many tasks and not enough time left over to actually be a manager.


  10. Helpful (2)

    "Solid Big Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Jersey City, NJ
    Former Employee - Senior Software Developer in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Good work culture, decent salary and benefits. Some training provided.

    Cons

    Technology is being revamped. Any one joining the legacy groups is in danger of getting terminated. A lot of Technology work is being outsourced. You have to work with staff that are not BoFA employees - this creates some friction as they are under a different payscale and different work culture

    Advice to Management

    Hire more U.S based quality employeed. Do not look to cut costs with outsourced companies


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