Bank of America Reviews | Glassdoor

Bank of America Reviews

Updated May 26, 2018
18,340 reviews

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3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
7,463 Ratings

18,340 Employee Reviews

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Pros
Cons
  • Bonuses Training Work life balance (in 490 reviews)

  • Communication with upper management can be difficult (in 433 reviews)

More Pros and Cons

  1. "good benefits and lots of opportunity to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than 3 years)

    Pros

    good benefits
    opportunities to grow in the company

    Cons

    sometimes gets sales pressure from managers


  2. Helpful (183)

    "You'll need to manage your career there from day one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Technology Manager in New York, NY
    Current Employee - Vice President Technology Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Stable, depending on manager you get a lot of support. Lots of benefits and resources at the corporate level. A friendly and collaborative environment that is less cut throat and better work life balance than the rest of the street.

    Cons

    Depends on manager, too much management, a lot of things need to get done but some managers are always looking for resources to manage but won't roll up their sleeves. You don't always have a well defined career plan if your manager needs you in your current position.

    Advice to Management

    HR and senior management need direct dialogues with employees, people are too dependent on personality, opinion and advice of their direct manager who will put their personal needs over the needs of the firm.

  3. Helpful (1)

    "."

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Bank of America (More than a year)

    Pros

    Excellent Benefits, Research, Training, People

    Cons

    Too big. One can feel lost

    Advice to Management

    .


  4. "Personal Banker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time

    Pros

    Good customer base. Walk in traffic.

    Cons

    Policies often change. Commission structure changes to much. To many different managers to answer to.


  5. "teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America part-time

    Pros

    great people and great company to work with

    Cons

    advancement is slow and is predicated on connections

    Advice to Management

    look in house when promoting. builds confidence


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time

    Pros

    Great people
    Great benefits
    Lots of opportunity for advancement

    Cons

    Lots of reorganization manger changes are common occurrence


  7. "Client Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Bank of America full-time

    Pros

    They have very nice managers and coworkers.

    Cons

    Rules are constantly changes and the quality assurance grades hard for client service reps.

  8. "Good company, great benefits"

    StarStarStarStarStar
    Current Employee - Collections in Kennesaw, GA
    Current Employee - Collections in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America (Less than a year)

    Pros

    Benefits package and perks are great

    Cons

    Not many cons, great culture and experience. I hate how you can lose your incentive bonus after working so hard through the month based off “bad quality” but other than that no complaints

    Advice to Management

    Keep up the good work


  9. "Preferred Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preferred Sales Specialist in Scranton, PA
    Current Employee - Preferred Sales Specialist in Scranton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Awesome benefits, positive environment, great teamwork, rewarding when able to maintain performance, lots of help and coaching.

    Cons

    Can be stressful to maintain performance


  10. "Corporate Audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time

    Pros

    BofA has a Great work environment

    Cons

    Decision making process is vague


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