Bank of America Reviews | Glassdoor

Bank of America Reviews

Updated September 22, 2017
16,307 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
6,694 Ratings

16,307 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (97)

    "You'll need to manage your career there from day one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Technology Manager in New York, NY
    Current Employee - Vice President Technology Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Stable, depending on manager you get a lot of support. Lots of benefits and resources at the corporate level. A friendly and collaborative environment that is less cut throat and better work life balance than the rest of the street.

    Cons

    Depends on manager, too much management, a lot of things need to get done but some managers are always looking for resources to manage but won't roll up their sleeves. You don't always have a well defined career plan if your manager needs you in your current position.

    Advice to Management

    HR and senior management need direct dialogues with employees, people are too dependent on personality, opinion and advice of their direct manager who will put their personal needs over the needs of the firm.


  2. Helpful (1)

    "Lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    I've really enjoyed working at Merrill Edge. I've worked here for over 3 years at this point. Of all the places I've worked, this has the most opportunity for progression as well as increase in pay. You don't have to knock on doors, you don't have to hand out fliers or brochures. As long as you work hard, put in the time, and make the necessary amount of calls, you will make >$100k in a year to a year and a half. It seems unrealistic, but it happened to me.

    Cons

    The service and back office support is very lackluster. I'm a very aggressive, client-centered advisor, so it is frustrating when my back office will not help a client meet their objective. The back office is less than supportive, and in most cases, are not empathetic to the client's needs. I understand there are protocols and procedures, but you must make adjustments when working with high net worth clients.

    Advice to Management

    It's a great place to work, but please train your service teams to be more empathetic to client needs. I'd also appreciate it if the compensation structure didn't change dramatically every quarter, but it's a sales job, so I understand that comes with the territory.

  3. "Career Navigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Hartford, CT
    Current Employee - Manager in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Incredible overall compensation package (salary + health benefits + employee discounts)!

    Cons

    Difficult to differentiate your performance due to number of employees. Completing tasks which can not be measured is not always recognized.

    Advice to Management

    Set reasonable and attainable expectations for associates.


  4. "B of A Merrill Lynch"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - GWIM Operations Team Manager in Jacksonville, FL
    Current Employee - GWIM Operations Team Manager in Jacksonville, FL
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time

    Pros

    The company has good benefits, and is involved in the community.

    Cons

    Hard to get business enhancements done due to lack of funding. The company tolerates poor performance.


  5. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time

    Pros

    The training is great, so you know exactly what you'll be familiar with their products so you can confidently offer to clients.
    There's room for growth
    Pay is good in comparison to other banks
    Good work environment

    Cons

    Risk is high, you have to make sure to balance your drawer or can lose your job


  6. "Quantitative Finance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time

    Pros

    Lot of potential for learning. Are to work on multiple projects and have access to many learning programs.

    Cons

    Can be slow growth of advancement due to people not leaving the group, so you end up staying in your same position for a while.

    Advice to Management

    Advice to manageent would be to rotate people within the team to both increase knowledge and also to increase happiness.


  7. "Great Company With Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager
    Current Employee - Financial Center Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    The benefits hands down are A1, You can advance just about anywhere you want within the organization as long as you have a foot in the door, perform well and network through all the available channels they offer through their intranet. In my many years with the bank I've worked in Mortgage, IT and Retail Consumer & Business Banking. Every department has its ups and down but I can say there were more ups than downs.

    Cons

    Be prepared for change that sometimes make no sense.
    Retail banking market has short staffing all the way around

    Advice to Management

    OMM is great

  8. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good work culture and good personal life balance

    Cons

    Nothing I could think of


  9. "Upper Level doesn't get involved with lower level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Big company with a lot of perks. Many discounts offered and employee banking is a huge plus.

    Cons

    Senior Leaders make decisions on positions but were never in the trenches with the employees they lead.

    Advice to Management

    Promote from within more. You have people that want to move up. You have already invested in employees with training. Use them!


  10. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Bank of America full-time

    Pros

    great benefits, plenty of vacation

    Cons

    too big to care. Can be bureaucratic

    Advice to Management

    Having one department for one line of business and maybe a few more is ok, not several. It reduces efficiency and causes clients frustration that they can never reach the right person.


Showing 16,307 of 17,073 reviews
Reset Filters