Bank of America Reviews | Glassdoor

Bank of America Reviews

Updated October 18, 2017
9,140 reviews

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Current Employees

3.6
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,917 Ratings

9,140 Employee Reviews

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Pros
Cons
  • Work life balance has to be earned (in 446 reviews)

  • Upper management don't listen to those located in other cities (in 398 reviews)

More Pros and Cons

  1. Helpful (114)

    "You'll need to manage your career there from day one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Technology Manager in New York, NY
    Current Employee - Vice President Technology Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Stable, depending on manager you get a lot of support. Lots of benefits and resources at the corporate level. A friendly and collaborative environment that is less cut throat and better work life balance than the rest of the street.

    Cons

    Depends on manager, too much management, a lot of things need to get done but some managers are always looking for resources to manage but won't roll up their sleeves. You don't always have a well defined career plan if your manager needs you in your current position.

    Advice to Management

    HR and senior management need direct dialogues with employees, people are too dependent on personality, opinion and advice of their direct manager who will put their personal needs over the needs of the firm.


  2. "Satisfied Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative I in Henrico, VA
    Current Employee - Customer Service Representative I in Henrico, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Overtime is awesome and great benefits as well. Offers childcare subsidies too. Offer a relaxed environment for its workers. Great pay and bonuses.

    Cons

    Constant changing environment, but that is with any call center if you are accustom to this type of job. Schedule are less than desirable.

    Advice to Management

    None

  3. Helpful (2)

    "Great Benefits if you are willing to do their song and dance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Greenville, SC
    Current Employee - Relationship Manager in Greenville, SC
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Fantastic employee benefits to include not only wages/salaries but health, time off, child care reimbursement

    Cons

    Very political atmosphere, to get ahead you have to know the right people and be in the right place at the right time. Sales goals are obtainable but the sales process is very scripted and structured. Cater more for wealthy clients and no local ownership. Great vision; want to give clients only what they need but still require the sales goals so in the end still feel like you need to upsell something the client may not want/need.


  4. "Overall Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time

    Pros

    Great benefits compared to many companies especially vacation

    Cons

    Constant change of senior management makes it difficult to create a lasting network


  5. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America part-time

    Pros

    Great atmosphere and management, benefits for part time employees, flexible schedule, and room to grow

    Cons

    Working Saturdays and can be stressful sometimes


  6. "AVP-Operations Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time

    Pros

    -My manager is very supportive and aids in my career growth.

    Cons

    -Ability to break away from a Band 5 to 4 is difficult depending on your management structure.


  7. "BoA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    In my experience managers are supportive of career goals. International opportunities (role dependent). Good benefits.

    Cons

    Experience can depend on individual manager, rather than company, goals.

  8. "Best place to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treasury Manager in Farmington, CT
    Current Employee - Treasury Manager in Farmington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Career opportunity though out the country, benefits, pay for performance and recognition

    Cons

    The more you earn, the more benefits cost


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    I have loved every minute of my time here....6 years strong

    Cons

    I cant think of any at the time


  10. "Collateral Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America as a contractor

    Pros

    Contractors treated very well, intelligent people to work with, pay could be better, opportunity to learn something new, networking opportunity, hard work is appreciated.

    Cons

    Hours could be long- work life balance could be a little better.

    Advice to Management

    Keep the good work going


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