Bank of America Reviews | Glassdoor

Bank of America Reviews

Updated February 23, 2017
2,058 reviews

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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
711 Ratings

2,058 Employee Reviews

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  1. "senior claims analyst"

    Star Star Star Star Star
    Current Employee - Senior Claims Examiner in Phoenix, AZ
    Current Employee - Senior Claims Examiner in Phoenix, AZ

    I have been working at Bank of America full-time

    Pros

    benefits, learning, lgbt support,advancement, hours operations

    Cons

    employee drug abuse,lack of training, department policies


  2. Helpful (1)

    "BOA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Used to be a great company to work for

    Cons

    Everyone fighting to keep their jobs


  3. "Helps pays for college - Get out soon after"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time

    Pros

    Tuition reimbursement
    Great bonuses if you meet the ridiculous goals plus other hoops they have you jump through

    Cons

    Low pay
    Area managers are sketchy
    Hard to reach sales goals
    Terrible managers
    Lack of real development

    Advice to Management

    Care more about your employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Worked here for about 7 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Richardson, TX
    Former Employee - Operations Analyst in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Great benefits, many locations, and this company actually gave me a lot of experience to put on my resume, since I was moved to different positions almost every year. If you can get your foot in the door, it could be a good place to start your banking career.

    Cons

    Serious lack of formal training. New hire training had nothing to do with the actual job, and lack of training in every other position I worked in. Very minimal activity to boost moral. Pay doesn't stack up to other banks in the industry. The end of year review and raises were always a joke. I started in collections, but the company has been laying off since I started in all different areas, so we have been moved from one position to the other. I have worked in 6 different positions in my 7 years at the bank, which can also be somewhat of a good thing. I love change, but when you can't train on what you're changing to, it makes it sort of difficult, since the company is very much production based. I researched a lot, as well as other team members, and 4 of these 6 positions were very high paying opportunities, but because we were moved to them on a lateral level, we did not get any kind of pay increase or merit increase. No compensation at all, so I was getting the same amount I was making as a collector, when I was doing a completely different, more high level role. I just really did not like the way they went about doing things here. In my opinion, the company had poor management and a very strange way of doing things.

    Advice to Management

    Focus on moral, make better training material, hire more qualified management.


  6. "Full of politics."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Database Administrator III in Plano, TX
    Current Contractor - Database Administrator III in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America as a contractor (Less than a year)

    Pros

    Allowed to work from home or without anyone's approval. You can also come late and leave early if you like.

    Cons

    Full politics. Try to leave bank of america sooner the better. No personal career growth if stayed for too long.

    Advice to Management

    To start appreciating contractors and pay them the right amount instead of taking advantage of them.


  7. "Bank Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America part-time

    Pros

    experience with customer service, free bank accounts

    Cons

    underappreciated, very rude customers every month


  8. "Fine, if you like banking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Seattle, WA
    Former Employee - Mortgage Loan Officer in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great name recognition, good support, benefits not too bad. good training resources

    Cons

    Takes awhile to get things done when requested, a long-time employee told me that they "move at the speed of bank." Pretty typical of a large bank.

    Advice to Management

    Don't beat employees up if they don't hit predetermined targets some months. There's more to work than what the computer model spits out.


  9. "Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun people to work with depending on the branch

    Cons

    high sales goals which are reachable, but the commission does not match the goals. As compared to Chase Bank the payout is about 1/4 of what Chase is paying.

    Only about half of the bankers are actually hitting their sales goals

    Advice to Management

    give higher commissions to encourage sales


  10. "Short and Sweet"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time

    Pros

    Co-Workers, Benefits, Technology was Good

    Cons

    District Management, Low Pay, Sales Culture not conducive to customer experience

    Advice to Management

    Treat your employees better.


  11. Helpful (1)

    "So much potential. Was great years ago."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Teller in Boston, MA
    Former Employee - Senior Teller in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than 8 years)

    Pros

    Great for resume and to build your financial career. Great health benefits and they offer benefits for part-timers as well.

    Cons

    Over worked and under paid! Too hungry for sales. Seems like they care more about hitting quotas instead of keeping loyal customers and employees. A lot of rotation in new employees. Average employee stays with the company for a year or two. Customers notice and complain. Lot's of changes within policies constantly, but never enough time to train.

    Advice to Management

    Listen to your customers. Listen to your employees. Keep your employees happy, because after all, they are the face of your company.



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