Bank of America Reviews | Glassdoor

Bank of America Reviews

Updated August 19, 2017
16,021 reviews

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3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
6,564 Ratings

16,021 Employee Reviews

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Pros
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More Pros and Cons

  1. "Honest Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Co-workers
    Hourly pay
    Fcom and Fcm really care
    Helping customers

    Cons

    More realistic goals, incentive get impact because the risk system let you open account then go back and close the account out which impact your dashboard.

    Vacation is given with a penalty because your numbers keep moving not pro rated

    Work every Saturday

    Upper management always thinking your not doing all you can when you're putting your all into it.

    Turn over

    Weekly "observation" to make sure you're selling "solutions". Which is very uncomfortable.

    Having random calls and 7:30 meetings to role play how to sell"solutions"

    30 min lunch break

    Ect...

    Extremely Stressful environment.

    Advice to Management

    Walk in your RM shoes instead of comparing the work environment to 1992.

    Have more compassionate and realistic with your staff.


  2. "just started"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America part-time

    Pros

    established process, easy to work with

    Cons

    low starting salary, nothing else

  3. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America part-time

    Pros

    Training was thorough and hands on.

    Cons

    Hours were always changing, market created a lot of pressure.


  4. "Not good!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Fast hiring process, excellent benefits.

    Cons

    Lack of leadership. Poor morale within the department. Did not support staff development causing lots of turnovers within the department.

    Advice to Management

    Lead by example if you are not showing up to work and making an effort to support your team then be responsible and remove yourself from that position.


  5. "Business Control Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Belfast, ME
    Former Employee - Compliance Analyst in Belfast, ME

    I worked at Bank of America (More than 10 years)

    Pros

    Great benefits, flexible schedule, 401k matching

    Cons

    Management is inconsistent, raises inconsistent, no cost of living increase


  6. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Bank of America full-time

    Pros

    Benefits, hours, and the company values.

    Cons

    Opened on weekends, go through sales to move up, I'm not a salesman.


  7. "Internal Advertising Agency (ECS)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Wilmington, DE
    Former Employee - Anonymous Employee in Wilmington, DE
    Doesn't Recommend

    Pros

    Work from home after three months

    Cons

    Horrible work environment, 75% of the employees are contract works so no one really cares, very boring tedious job, and no real training is given to new employees

    I would give 0 stars if I could, my advice, just do not work here

    Advice to Management

    set up a training program for new employees and drastically improve the office environment

  8. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time

    Pros

    Company has great benefits for employees

    Cons

    Company makes critical decisions without fully thinking about the outcome or impact

    Advice to Management

    Listen to and value your employees


  9. "Service Delivery Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time

    Pros

    There are good benefits available
    The work conditions are good

    Cons

    Limited opportunities for advancement
    Reduced flexibility for work life balance


  10. "Great Benefits, poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time

    Pros

    Excellent Benefits, Disability protections, general workers protection.

    Cons

    Too much work load, Too much micro managing. Always cutting costs.


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