Bank of America Reviews | Glassdoor

Bank of America Reviews

Updated May 27, 2017
15,401 reviews

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15,401 Employee Reviews

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Pros
Cons
  • Work/life balance can trend exceedingly work-heavy (in 415 reviews)

  • Communication from upper management to floor not consistent" (in 370 reviews)

More Pros and Cons

  1. "Vice President – Team Manager Systems / Software Quality Assurance (QA)"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Quality Assurance Team Lead in Charlotte, NC
    Current Employee - Quality Assurance Team Lead in Charlotte, NC

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Great companies, lots of career opportunities

    Cons

    None that I can think right now


  2. "RELATIONSHIP MANAGER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Officer; Relationship Manager in Brandon, FL
    Current Employee - Officer; Relationship Manager in Brandon, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great benefits, maternity and paternity leave 16 weeks paid, great health insurance options and tuition reimbursement. Employee networks for all kinds of people, lots of events and volunteer opportunities. Overall the company has great career opportunities but the competition is pretty high.

    Cons

    Financial centers are understaffed, very challenging environment with high expectations of customer experience.

    Advice to Management

    Stop cutting Full Time Employees, the financial centers are down for tellers and leaders, associates are getting burned out.


  3. "Customer Service/Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Sales in Charlotte, NC
    Former Employee - Customer Service Representative/Sales in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Supportive Management. Good pay. Fun place to work

    Cons

    24/7 Call Center. Sometimes your days off were split.

    Advice to Management

    Don't rush through change notification.


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  5. "Lots of Opportunity with the right Manager/ leader!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Albuquerque, NM
    Current Employee - Financial Center Operations Manager in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place too work! Lots of opportunities for mobility within the company if you have a supportive manager. Awesome benefits! I love working for Bank of America!

    Cons

    Often short staffed within the banking center.


  6. "Bilingual Sales and Service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Sales and Service Specialist in Belleville, NJ
    Former Employee - Bilingual Sales and Service Specialist in Belleville, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    It's a company with room for growth

    Cons

    Very stressful as many lay offs are taking place and its goals are very demanding.


  7. "Seeking Progression?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Analyst II in Phoenix, AZ
    Current Employee - Senior Claims Analyst II in Phoenix, AZ
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great benefits and wonderful associates.

    Cons

    Progression not consistent and/or available

    Advice to Management

    None at this time.


  8. "Great place for the right person"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Products Analyst/Portfolio Management Officer I in Charlotte, NC
    Former Employee - Credit Products Analyst/Portfolio Management Officer I in Charlotte, NC

    I worked at Bank of America full-time (More than a year)

    Pros

    Great Pay
    Great Benefits
    Volunteering Opportunities
    Exposure to many different companies
    Team environment

    Cons

    Long hours at times
    Deadlines
    Too many meetings
    Banking is learning a new language
    Information overload at times


  9. "Sales, sales, sales!! Is the main focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Melrose, MA
    Former Employee - Teller in Melrose, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Good salary, benefits and hours
    Excellent training, room for growth

    Cons

    Management puts too much pressure on tellers to refer customers to sales staff.

    Advice to Management

    Be more supportive with new employees, play to individual strengths in a team, not every person has the same sales abilities but may excel in other areas.


  10. "So far, so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Charlotte, NC
    Current Employee - Business Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for

    Cons

    if you work from home, you are cut off from what's REALLY going on in upper management along with one-on-one;s with a manager you may not like...no recourse

    Advice to Management

    Make HR available to at home employees for recourse


  11. "teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    401k, 10 sick days.

    Cons

    The overall so far exelent.


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