Bank of America Reviews in Sacramento, CA | Glassdoor

Bank of America Sacramento Reviews

Updated August 3, 2017
85 reviews

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Sacramento, CA Area

3.2
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
35 Ratings

85 Employee Reviews

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  1. Helpful (1)

    "Sr teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Bank Teller in Folsom, CA
    Current Employee - Senior Bank Teller in Folsom, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than 10 years)

    Pros

    Best company to work with . Offers best benefits

    Cons

    None . Best company I have ever worked with

    Advice to Management

    Keep up the great customer service and be the best employer


  2. "Would not recommend working for this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Sacramento, CA
    Former Employee - Relationship Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Enviornment, customer experience, reasonable pay negotiations.

    Cons

    They will find any reason to investigate you. May also let you go for something you didn't do.

    High performers beware!

    Advice to Management

    Management needs to learn to figh for their high performer who are clearly ethical!

  3. "Mortgage loan officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Family's are valued, unlimited advancement opportunities, training and education operatunties, Company Core Values I believe in, competitive salary, employee benefits, employee resources for the family, availability and insurance. Bonuses and compensation for doing the right thing. Respect.

    Cons

    Could use a simpler hiring process for former rehireable employees. And wish access to recruiters avalible.

    Advice to Management

    Re-Open Call Center in Rancho Cordova, California. Specifically Loan Line. Mortgage, FHA/VA and VISA.


  4. "Assistant Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Has consistently been on the cutting edge of new technology which is changing the industry.

    Cons

    Industry is in retraction, long term employment opportunities looks dismal. There have been significant reductions in staff.


  5. "Financial Center Lending Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Sacramento, CA
    Current Employee - Management in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    This role gives you a 12 month non recoverable draw to learn the business and establish a book of clients. This job is flexible your not on a set schedule and have freedom to go off-site to network and even work from home. Management is relaxed. Bank supplies phone lead source and retail location for leads. Great benefits available.

    Cons

    After 1 year possition is commission based with recoverable draw. Mortgage volume is unpredictable. Months of time where there is little to no business depending on market fluctuations and conditions. Guidelines and document collection is always a source of frustration. Expected to be in your retail location 3 to 4 days a week and at area office 1 day a week: pretty strickt considerig this is commission. Networking time is expected on weekends at open houses. This is a 40 hour work week on commission. You will probably want to work 60- 70 hours to be sucessfull because there is never enough time. But overtime is not authorized unless you are meeting production targets.

    Advice to Management

    The biggest source of frustration is the salesforce system. It does not give you the tools you need. Upermanagement expects it to be used in a specific way. This way does not give you success it only insures you have busy work. AND you have to do it to stay off the bad list. It's activity for activity sake. This brings very little value when the retail location can send you an unlimited number of leads that are not necessarily interested in talking to you; and you have to call them 3 times on 3 different days and times. If salesforce could sort leads by current rate on off-us mortgages based on past conversations: this would help. Because we get a rate drop email and it would be nice to call our top 10 highest rate customers regardless of who there mortgage is with. Currently if I want this type of list I have to set up a excel sheet to keep track as I go. Why sould I have to do this when I already have to track though salesforce? There are tools to provide a list of loans originated by the bank that sort by rate but not on off us mortgages and not based on last conversations. Makes sense that we would want to capture this information and sort it. When talking to clients there are a myriad or reasons why we can not proceed. Some of these reasons will be corrected with time. We should have a way to sort these as well. Since management want us running our business on salesforce; Make the conversations we are having fuel for future success and give us access to the tools to sort our past conversations better though salesforce.


  6. "Crm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Relationship Manager in Sacramento, CA
    Former Employee - Customer Relationship Manager in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    The pay and benefits are great

    Cons

    There is always overtime so your at work more than your home

    Advice to Management

    Fight for your employees make sure they get raises


  7. "Senior Technology Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President, Senior Applications Manager in Roseville, CA
    Current Employee - Senior Vice President, Senior Applications Manager in Roseville, CA
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Diversity, stability, benefits, work from home.

    Cons

    Closure of centers resulting in lack of opportunity without moving to major centers of NY, Charlotte, Plano, Phoenix areas.

  8. "Overall Good Company that Supported its Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Teller in Citrus Heights, CA
    Former Employee - Senior Teller in Citrus Heights, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Very Supportive of Employees and encouraged feedback
    Good coaching
    Easy to Relocate

    Cons

    Very Corporate
    Low Wages
    Part of Mortgage Securities that brought down the economy

    Advice to Management

    Values your employees through higher compensation
    Lower Fees on Accounts
    Put service over maximizing profit


  9. Helpful (1)

    "Assistant Vice President, Financial Center Manager II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President, Financial Center Manager II in Sacramento, CA
    Current Employee - Assistant Vice President, Financial Center Manager II in Sacramento, CA

    I have been working at Bank of America (More than a year)

    Pros

    Great staff of people to work with in the Financial Center

    Cons

    Far to many tasks to compete month to month while still driving sales and being in the lobby all of the time.


  10. "Vice President - Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead, Existing Customer Credit in Rancho Cordova, CA
    Former Employee - Team Lead, Existing Customer Credit in Rancho Cordova, CA

    I worked at Bank of America (More than a year)

    Pros

    Good employee benefits and programs.

    Cons

    Very limited opportunities for someone who has been with the company for almost 30 years.


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