Bank of America Sales Assistant Reviews | Glassdoor

Bank of America Sales Assistant Reviews

8 reviews

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Sales Assistant

3.5
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Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2 Ratings

Employee Reviews

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Pros
Cons
  • Bonuses Training Work life balance (in 490 reviews)

  • Communication with upper management can be difficult (in 432 reviews)

More Pros and Cons

  1. "Sales Assistant"

    StarStarStarStarStar
    Current Employee - Sales Assistant in Chicago, IL
    Current Employee - Sales Assistant in Chicago, IL

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good benefit and health care plan

    Cons

    Too many management layers to navigate


  2. "AVP/Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President/Retail Sales Manager in Sacramento, CA
    Former Employee - Assistant Vice President/Retail Sales Manager in Sacramento, CA

    I worked at Bank of America (Less than a year)

    Pros

    benefits, starting salary, guarantee package

    Cons

    lack of good management. lack of skilled management

  3. "Registered Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Sales Assistant in Portland, OR
    Former Employee - Registered Sales Assistant in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Being treated like an adult

    Cons

    FA's have too much power.

    Advice to Management

    Better pay can get more loyalty.


  4. "Home Loans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Bank of America Home Loans has had issues with meeting closing dates. A new fulfillment executive, along with a drastic decrease in refinance transactions, is changing that. Mortgage Loan Officers have a marketing tool (LenderOffice) that efficiently and effectively regularly touches their past and potential clients and referral sources. Contacts become the property of the company, though. In other words, the database cannot be downloaded and taken with you when you leave. Keep a separate list. Originators that are allied with a banking center receive referrals from the Personal Bankers. The company has a process to send referrals from the toll-free number to local loan officers as well. It seems to be a good place to get business.

    Cons

    The company is very concerned with regulations and with the protection of non-public personal information (customers' SSN's, DOB's, credit reports, etc.). This is understandable and admirable. Just be aware there is periodic training on applicable regulations, and weekly NPI inspections.

    Bank of America is a huge company with many layers and mid-level managers. The culture doesn't fit with everyone.


  5. "It's a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Service Assistant in Garland, TX
    Current Employee - Sales Service Assistant in Garland, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    You can move up and they usually work with your schedule..

    Cons

    There's favorites at work and depending on the people you work with.


  6. "It was a job,not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Sales Assistant in Tampa, FL
    Former Employee - Registered Sales Assistant in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits and bank culture, nice people to work with, perks such as childcare stipend, decent products to offer, great hours

    Cons

    "not my job" attitudes, technology is horrible, some co workers are lazy or should just simply retire, clueless or noncaring attitude of some of the advisors and management.

    Advice to Management

    some of the management had a bad attitude. The branch manager was great, but dealing with the manager below was an absolute nightmare


  7. "Great company, minor changes needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Sales Assistant
    Current Employee - Registered Sales Assistant
    Recommends
    Approves of CEO

    Pros

    BAI is able to leverage the massive strength of Bank of America behind it, which enables its employees to take advantage of the great benefits and resources.

    Cons

    Limited career development and channels- you either sell (contribute to the bottom line) or you support/manage those who do. Even though this is a brokerage division of a larger bank, there are still the many bureaucratic rules and regulations and performance measurements of the Bank that other brokerage firms do not have to fulfill.

    Advice to Management

    Enable leaders and management to empower their employees, and to help them find promotional opportunities within this department and the Bank as well. Keep up the associate feedback surveys and listening sessions, and keep making changes to satisfy your employees. Pay employees well and for the type of work you expect them to produce.

  8. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Great benefits, lots of paid days off, salary range was okay. It was a great work office environment, lots of very nice people to work with.

    Cons

    There were too many layers of management, so it made it hard to try and communicate to anyone in upper management.