Bank of America Reviews in San Antonio, TX | Glassdoor

Bank of America San Antonio Reviews

Updated October 30, 2017
45 reviews

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San Antonio, TX

4.0
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
21 Ratings

45 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great Place to Start Your Financial Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Antonio, TX
    Current Employee - Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Great pay for a part time employee and full-time student.
    Great means of networking.
    Excellent people to work with, and I mean EXCELLENT!
    Full-time benefits for even for part-time associates (i,e, healthcare, 401K, tuition reimbursement, childcare, insurance, etc.)
    Reasonable hours (at least at my location)
    Very supportive and honestly a great place to start your financial career.

    Cons

    Sometimes you have to deal with hectic employees.
    Short-staffed.
    Outdated systems.
    Don't necessarily agree with all bank policies.

    Advice to Management

    Not all, but some of upper management need to listen more to the feedback of their financial branches rather than micromanaging or simply looking to meet a quota. Overall, management is great, supportive, and looks for the personal growth of their employees which is a great thing.


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in San Antonio, TX
    Former Employee - Assistant Vice President in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great organizational structure to learn under.

    Cons

    Quick learning curve for veterans.

    Advice to Management

    Better on boarding process.

  3. "Overall a very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Bank of America's culture is mostly employee focused. They are active in the community and supports a diverse workforce.

    Cons

    Hit or Miss if you get a manager who truly wants to develop you - I had both
    Really large and hard to navigate

    Advice to Management

    Encourage all managers to listen to their employees and try to put the employees development needs and wants in higher priority


  4. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Control Manager in San Antonio, TX
    Former Employee - Business Control Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Great work life balance. Most managers allow for a regular work week, with limited requirements for extra hours. Benefits are top notch. Challenges are available if you seek them out.

    Cons

    Direct pay/bonus not as good compared to the past. Limited pay raises that don't keep up with inflation. Difficult to increase responsibility or get a promotion.

    Advice to Management

    Allow for more stretch development by letting people fail forward. Focus on retaining good associates with a bit higher pay/bonus structure; a little goes a long way. Allow for periodic telecommuting when feasible.


  5. "Customer Service Specialist 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Flexibility of schedule and decent pay

    Cons

    Monotony and management policy of cross-unit transfer.

    Advice to Management

    Allow employees to be free to move to other units/departments without the one year rule.


  6. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in San Antonio, TX
    Current Employee - Part Time Teller in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Manager, Co-Workers, time off, hours, health

    Cons

    you have to sell, pressure.

    Advice to Management

    not too much advice needed.


  7. "Bank of America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creditcard in San Antonio, TX
    Current Employee - Creditcard in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Excellent schedule and excellent benefits. Top security for employees

    Cons

    More opportunities are available if you are fluent in spanish

  8. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Antonio, TX
    Current Employee - Bank Teller in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    health care, good pay, vacations, sick pay, 4 months maternity

    Cons

    understaffed, doesn't support managers that need extra help


  9. "Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Operations Manager in San Antonio, TX
    Current Employee - Operations Manager in San Antonio, TX
    Recommends

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good work life balance, good benefits, opportunity for growth.

    Cons

    Dealign with clients who can sometimes become irrate or trying to conduct fraud tanscations.


  10. "Great people"

    StarStarStarStarStar
    Former Employee - Bank Teller in San Antonio, TX
    Former Employee - Bank Teller in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    These people are some of the best men and women to work with. They will help you along your path and get the job done.

    Cons

    Sometimes there would be a lot of foot traffic, on these days the hours seems a lot longer but people are kind most of the time.

    Advice to Management

    The management here had great people working under them. The fact that they were so kind makes working here relaxing.


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