Bank of America Reviews in San Antonio, TX | Glassdoor

Bank of America San Antonio Reviews

Updated August 27, 2018
48 reviews

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San Antonio, TX

4.1
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
23 Ratings

48 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 503 reviews)

  • "Communication with upper management can be difficult" (in 439 reviews)

More Pros and Cons

  1. "Pros outweigh the cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in San Antonio, TX
    Current Employee - Client Service Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Pay is very high, health insurance, discounts, parental leave.

    Cons

    Stressful, policies change from one day to the another without warning.


  2. Helpful (2)

    "The good bad and ugly..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Control Specialist in San Antonio, TX
    Former Employee - Business Control Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time

    Pros

    BofA has great employee benefits and great opportunities for advancement. There are many volunteer opportunities and employee groups to be a part of.

    Cons

    Unless you have an amazing Manager, you'll have to do your own leg work to find a path for advancement. The resources are there however no one directs to toward an advancement path. You must determine where you want to be and then do the research and leg work to get there. You'll have to create your own and stay on top of learning, training, and asking for opportunities to do the work in the position you hope to move up to. The opportunity for advanced work (above your position) is not always given or even considered.

    Advice to Management

    Utilize employees skillsets. There were too many times I saw associates just sitting at their desks because the tasks provided didn't challenge their skill set or create an environment for advancement (even though the opportunities are there). Little to no employee recognition unless you are a Manager or above. This was definitely the experience I had and I never had an exit interview.

  3. "Great Place to Start Your Financial Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Antonio, TX
    Current Employee - Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Great pay for a part time employee and full-time student.
    Great means of networking.
    Excellent people to work with, and I mean EXCELLENT!
    Full-time benefits for even for part-time associates (i,e, healthcare, 401K, tuition reimbursement, childcare, insurance, etc.)
    Reasonable hours (at least at my location)
    Very supportive and honestly a great place to start your financial career.

    Cons

    Sometimes you have to deal with hectic employees.
    Short-staffed.
    Outdated systems.
    Don't necessarily agree with all bank policies.

    Advice to Management

    Not all, but some of upper management need to listen more to the feedback of their financial branches rather than micromanaging or simply looking to meet a quota. Overall, management is great, supportive, and looks for the personal growth of their employees which is a great thing.


  4. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in San Antonio, TX
    Former Employee - Assistant Vice President in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great organizational structure to learn under.

    Cons

    Quick learning curve for veterans.

    Advice to Management

    Better on boarding process.


  5. "Overall a very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Bank of America's culture is mostly employee focused. They are active in the community and supports a diverse workforce.

    Cons

    Hit or Miss if you get a manager who truly wants to develop you - I had both
    Really large and hard to navigate

    Advice to Management

    Encourage all managers to listen to their employees and try to put the employees development needs and wants in higher priority


  6. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Control Manager in San Antonio, TX
    Former Employee - Business Control Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Great work life balance. Most managers allow for a regular work week, with limited requirements for extra hours. Benefits are top notch. Challenges are available if you seek them out.

    Cons

    Direct pay/bonus not as good compared to the past. Limited pay raises that don't keep up with inflation. Difficult to increase responsibility or get a promotion.

    Advice to Management

    Allow for more stretch development by letting people fail forward. Focus on retaining good associates with a bit higher pay/bonus structure; a little goes a long way. Allow for periodic telecommuting when feasible.


  7. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in San Antonio, TX
    Current Employee - Part Time Teller in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Manager, Co-Workers, time off, hours, health

    Cons

    you have to sell, pressure.

    Advice to Management

    not too much advice needed.

  8. "Customer Service Specialist 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Flexibility of schedule and decent pay

    Cons

    Monotony and management policy of cross-unit transfer.

    Advice to Management

    Allow employees to be free to move to other units/departments without the one year rule.


  9. "Bank of America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creditcard in San Antonio, TX
    Current Employee - Creditcard in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Excellent schedule and excellent benefits. Top security for employees

    Cons

    More opportunities are available if you are fluent in spanish


  10. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Antonio, TX
    Current Employee - Bank Teller in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    health care, good pay, vacations, sick pay, 4 months maternity

    Cons

    understaffed, doesn't support managers that need extra help


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