Bank of America Reviews in San Francisco, CA | Glassdoor

Bank of America San Francisco Reviews

Updated April 3, 2018
201 reviews

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San Francisco, CA

3.6
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
75 Ratings

201 Employee Reviews

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Pros
Cons
  • Bonuses Training Work life balance (in 490 reviews)

  • Communication with upper management can be difficult (in 433 reviews)

More Pros and Cons

  1. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    opportunity for growth
    awesome training
    good working environment
    awesome culture

    Cons

    quarter performance goals
    regulation
    ongoing training on new procedures


  2. "Great job for a college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Francisco, CA
    Current Employee - Bank Teller in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Wonderful place to work if you're a college student. The manager really respects me as an employee and I feel happy coming to work each time. My teammates are all wonderful people and it feels like a small family. Maybe after finishing my degree I can work in another position within this company.

    Cons

    Only con of this company is that I wish I got paid more for my position. Tellers are responsible for a lot of important things and we are worth more than $16/hr.

    Advice to Management

    Please pay tellers more than $16/hr. We have a great deal of responsibility working in this position.

  3. "BOA Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Programmer Analyst in San Francisco, CA
    Former Intern - Programmer Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America as an intern (Less than a year)

    Pros

    Good perks, smart and easy to work with crowd

    Cons

    Communication could use a couple minor tweaks


  4. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in San Francisco, CA
    Former Employee - Teller in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    Perks like Health Flex Spending Plan, Electric Car Reimbursement, and Discount Health Insurance

    Cons

    Sales Goal, unforeseeable growth


  5. Helpful (2)

    "Financial Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in San Francisco, CA
    Current Employee - Financial Center Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    One of the pros is that they are leading the way in technology. They are constantly updating/upgrading their systems to make it more user friendly for both their employees and customers.

    Cons

    The downside is that everything is a fire drill. They are constantly changing their priorities. What may be important today, may not be important or even mentioned again next week.


  6. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Consultant in San Francisco, CA
    Current Employee - Small Business Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Love their on going training and support. Great benefits. Great management.

    Cons

    Wish they have work from home job option. No other cons.


  7. "Overall ok experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in San Francisco, CA
    Former Employee - Relationship Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Some trainings were useful; some upper level managers were good. If your branch location is good, you might get good sales.

    Cons

    Lunch/ coffee is not covered; gossipy/ rude colleagues; sales vs operations management conflict; stopped learning new stuff after 3 months

    Advice to Management

    /

  8. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in San Francisco, CA
    Current Employee - Teller in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great management and staff. Always look forward to work.

    Cons

    Little room to grow with in position.


  9. "A very stressful office job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in San Francisco, CA
    Former Employee - Relationship Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time

    Pros

    Reliable hours, really nice co-workers.

    Cons

    Email bombarding every day, to the hour on how poorly everyone was doing. It seemed like the managers jobs were to send out emails telling the whole company they were terrible at their jobs. Very demoralizing. The branch managers were not above these emails and would get bombarded as well, which would result in them pushing customers out so that bankers could make the most sales possible. It was not a nice environment for customers either. They expressed feeling unappreciated and I could totally relate. For a job advertised as a customer service position, the company was not at all concerned with the quality of service the customers experienced.

    Advice to Management

    Being told every morning that your work is deficient is a very unexciting way to start your day. I wouldn't expect people sticking around for long with these practices management has endorsed. Everyone I met there who was a smart capable person has since moved on, and rightfully so.


  10. "Upper Management doesn't care to keep employees happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Person in San Francisco, CA
    Former Employee - Person in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    some nice coworkers AKA worker bees and you can have a positive impact on someones financial health

    Cons

    poor pay
    poor leadership
    management is powerless to influence change as the corporate big wigs rule with an iron fist with no concern for banking center employees.

    Advice to Management

    you guys PREACH customer service, yet do not take care of your employees. your banking center employees are your front line that faces the customer; keep them happy and treat them fairly and this empathy and compassion will be passed onto the customer. simple as that.


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