Bank of America Reviews in San Jose, CA | Glassdoor

Bank of America San Jose Reviews

Updated June 9, 2018
66 reviews

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San Jose, CA

3.0
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
19 Ratings

66 Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in San Jose, CA
    Current Employee - Financial Center Operations Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Good work environment. Room for growth and room for success. Great people to work with and company cares for their employees

    Cons

    Busy work environment. A lot of changes. A lot of catching up to do. New staffing and a lot of training new staff

    Advice to Management

    Be supportive


  2. "Normal bank. Pay better than most. Pushy on the sales side. Technology was horribly behind."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Jose, CA
    Former Employee - Personal Banker in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Hours were nice. Closed earlier on Saturday and not open on Sunday.

    Cons

    Technology was horrible. Pushy on sales. Coming from other banking instructions some of the rules were ridiculous. Most the time was spent explaining to customers why they magically had 5 credit cards they didn’t know about.

    Advice to Management

    Being pushy on sales results in bad choices from employees to hit those numbers.

  3. "relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    fast promotions, standard benefits and more

    Cons

    lack of management support


  4. Helpful (2)

    "Terrible Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in San Jose, CA
    Current Employee - Relationship Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Relative ease of acquiring position, Size of company- opportunities, Relatively good benefits

    Cons

    The culture/atmosphere is TERRIBLE. All the management cares about are the numbers..complete disregard for clients and their needs

    Advice to Management

    Focus on making your employees and customers happy. That should be paramount


  5. Helpful (1)

    "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in San Jose, CA
    Current Employee - Relationship Manager in San Jose, CA

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Great Benefits, Vacation, Flexibity, job growth.

    Cons

    Employee turn around. ManAgement change

    Advice to Management

    Consistency and team builders


  6. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in San Jose, CA
    Current Employee - Relationship Banker in San Jose, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Benefits, tuition reimbursement, 401k match plans, paid sick and vacation for PT employees

    Cons

    Just a number in such a huge company.


  7. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Jose, CA
    Former Employee - Personal Banker in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Big company, get all national holidays off. You also get to learn how retail banking and credit works.

    Cons

    Company politics can get out of hand since BofA is a big corporation. The focus and the job can get complicated.

    Advice to Management

    Stop micro-managing and playing politics and let the little guys do their jobs!

  8. "It's a job not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in San Jose, CA
    Current Employee - Relationship Manager in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Easy work, hours are standard, paid holidays, good benefits, most branch managers will have your back as an employee against hostile customers (there are a lot). They're very inclusive and progressive with regard to LGTBQ, in addition to the way they handle maternity and paternity leave. Unless you don't want to, you usually will work near where you live so commuting is never an issue. I'd only recommend it to someone if they were desperate for a job.

    Cons

    Hard to move up because there aren't many positions to move up into, that's why turnover is high, plus the pay is low for the work employees do. The combination of the two leads to the non-stop turnover. They call it sales job but really it's all a customer service job. It's all about sales and nothing else matters. You'd think the whole Wells Fargo thing would restructure things but really, all that has happened, is we have to sell more. Area managers only care about sales but they don't care about you. Again, it's all about sales.

    Advice to Management

    Get rid of sales goals and pay us more. It's a customer service job, not a sales job.


  9. "Financial Solutions Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Solutions Advisor in San Jose, CA
    Former Employee - Financial Solutions Advisor in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Excellent benefits. Easy to get clients in the Banking Center

    Cons

    Not enough management support and constant moving of goal posts

    Advice to Management

    Should be more sensitive


  10. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in San Jose, CA
    Current Employee - Personal Banker in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great Benefits and excellent work environment.

    Cons

    Its a bit difficult to transfer from one location to another.

    Advice to Management

    Think about your workers' career advancement as well.


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